전국 × 고객 서비스 평가가 높은 호텔·료칸 - 591페이지

The Room and building may feel a bit old, but the Room offers a view of the sea, and the peaceful atmosphere made it a perfect place to relax and enjoy time with my dog. Both dinner and breakfast exceeded expectations with their delicious taste and generous portions, leaving us completely satisfied! The breakfast performance of grilling horse mackerel at the table was especially fantastic. Many of the staff members are from overseas, but they provided excellent service with warm smiles and great attentiveness. I would love to stay here again with my dog!

We were deeply impressed by the hospitality that cannot be experienced at ordinary accommodations. Our child, who loves fishing, was kindly guided when catching Amago and rainbow trout at the fishing pond. The BBQ had a perfect balance of attentiveness without being intrusive. Breakfast was a typical Japanese meal but reflected meticulous care in its preparation. The manager played with us using rubber band guns and bamboo dragonflies, which our child found incredibly fun. Even though we stayed at other accommodations during this trip, our family still talks about how much they enjoyed their time at this riverside accommodation even a month later.

About 25 years ago, I visited the Katsuura Morning Market with my children and had a great time, so I went again this time. This time it was the three of us: my wife, my mother-in-law, and me. Both Katsuura Beach and the morning market were close by, so the location was perfect. There was no large public bath—only an in-room bath (available 24 hours)—and it wasn’t an Onsen, which was a bit disappointing, but my mother-in-law was very satisfied. Dinner was Japanese-Western (French? Italian?), and I felt a little sorry for my mother-in-law, but she seemed happy with it, so all good. The photos include some taken while we were eating and even after we finished (lol).

We stayed for one night with breakfast included. The Accommodation accepts only three groups per day, and the bath and toilets are shared; however, the bath is a private family-bath style. Since we have a daughter who dislikes large public baths with strangers, this was the deciding factor. We were able to book a two-room suite-style Room, with a separate living area and bedroom—spacious and relaxing. Perhaps because it used to be a traditional restaurant, the entrance area of the Room (shoe-off space) is open, and each Room is secured by locking its sliding doors (fusuma). The locks are screw-type locks for sliding doors rather than typical cylinder door locks, so younger guests unfamiliar with them may be confused at first (as our kids were). Also likely due to the building’s traditional structure—with fusuma and shoji screens—soundproofing is somewhat limited, and TV noise or conversations can be heard from the hallway (according to our daughter). That said, the property itself is generally quiet. The layout also seemed designed with noise in mind—for example, keeping relaxation spaces separated. There was one other family with small children staying that day, but it didn’t bother us. There is no washbasin inside the Room; instead, paper cups are provided at the sinks in the bath area and by the toilets for brushing teeth and washing up. Everything was well maintained and pleasant to use. Breakfast the next morning was served in a large hall on the second floor. It was an excellent Japanese-style breakfast—delicious.

The owner was Chinese and very friendly. The main door had an auto-lock system, allowing free access at any time, which was very convenient. We stayed as a family of three and had a comfortable and relaxed stay. Towels were provided, but they were more like household towels, so if you're particular about that, it might be better to bring your own—I brought mine. During the cold winter season, the bedding felt thin and I initially had trouble sleeping, but raising the heating temperature made it much more comfortable. The accommodation is conveniently located near a station.

The peace of mind of being able to park in a garage with a shutter. It was also nice that the garage had tools and other items available!! The Room was clean and comfortable! I felt the shower room could have been a bit more spacious, but there was a nearby super sento, so using that is also a good option! Access to Miyajima was great as well, so I’d like to stay again.

A traditional Accommodation facing the main street of Togatta Onsen. The Facilities are old, but that adds a retro charm and makes you feel like you’ve come back to your family home in the countryside... The bath is quite hot—probably around 45°C—but there’s a hose on the faucet so you can cool it down before getting in. The meals had a nostalgic taste, featuring plenty of mountain vegetables. It feels like an Accommodation for adults. There is a public bathhouse right in front, where you can enjoy various types of baths. The parking lot is next door and easy to use. If you make a Reservation the day before, you can buy croissants as a souvenir at checkout. They’re extremely delicious and perfect as a snack while sightseeing at Okama and other spots. I will stay here again.

This was my first time staying here. It’s a small hotel nestled in the forest. The surroundings are quiet, making it a perfect place to relax. When I stepped inside, I was impressed by how clean and well-maintained everything was—it made me wonder if I should take off my shoes before entering! The wooden-style room had a toilet, shower room, and a spacious sink area. Part of the elevated floor served as a large bed. The lights automatically turned on and off based on movement, which meant no need to manually switch them when getting into bed or waking up for the restroom—so convenient! And the baths! There’s an indoor bath on the first floor and an open-air bath on the second floor, both available for private use. The stone tubs were spacious with crystal-clear water, and while soaking in the outdoor bath under overhanging tree branches was amazing, even the indoor bath felt clean and refreshing. The design is minimal yet perfectly thought out—for example, there’s a spotlight-like light by the bed that’s ideal for reading or an unexpectedly long clothes rack that turned out to be very practical. It made me wonder if the owner might be an architect because they clearly understand what guests need! I’m already thinking about coming back just to stay here again—I’ve found such a gem!

I chose to stay at Kongobu Sanmaiin because (1) it is temple lodging at the UNESCO World Heritage site Kongobu Sanmaiin, (2) it is conveniently located for visiting Danjo Garan, Kongobuji Temple, Reihokan Museum, Okunoin, and other sites, and (3) it offers a Japanese-style room with a private toilet. The shojin-ryori cuisine was more satisfying in both quality and quantity than I had expected. Being able to join the morning service made this trip especially meaningful.

We stayed as a family of five, including our three daughters. The clean and stylish accommodation delighted my family, which also boosted my reputation for choosing it, making the stay enjoyable. Being close to Izumo Taisha Shrine allowed us to visit again early in the morning, followed by a blissful moment enjoying coffee at a café with my family. Thank you for providing such a happy and memorable time.

There are often spots that get missed around the bathroom and in the corners of the Room, but this was the first time I’ve stayed in a Room that was cleaned so thoroughly. The staff member in charge of cleaning that day did an excellent job. Thank you very much. If I had to mention one thing, it would be nice to have a trash bin near the utility area.

Great. Room wear is 200 yen. However, the walking route from Mukogaoka-Yuen Station is complicated, so we recommend coming from Noborito Station.

In early August, five adults stayed for one night in a Japanese-Western style Room. The Room was spacious enough, and we enjoyed evening drinks around the table together. Our grandfather, who has been needing the toilet more often lately, also felt reassured having a Room with a private toilet. We used the large public bath at 9:00 PM and 7:00 AM; it was almost private for men, and since the men’s and women’s baths switch between morning and evening, we were able to enjoy both. Dinner with the Hamayu Plan was more than sufficient, with a satisfying variety of dishes. Breakfast was around 8:00 AM; it was crowded so we had to wait in our Room for a short while, but it was very delicious. They also seem to have a table tennis area and a bar. My recommendation is Shimago Beach, just outside next to the lobby entrance. Because there is an imperial villa nearby, it is very quiet, with calm waves. Take one of the free loaner chairs and try sitting on the beach in the morning.

There were no other guests staying besides us that day, so it felt like we had the Accommodation to ourselves. Perhaps because of that, the Room had a musty smell, but the meals and the Onsen were excellent. We were served five thick, large slices of seared bonito with absolutely no fishy odor; that alone was well worth it. On top of that, dinner was highly satisfying, with plenty of local ingredients such as salt-grilled amago trout. Breakfast also featured delicious rice and a selection of healthy side dishes—gentle on the body. The Onsen water had a silky texture and warmed us up thoroughly.

Was it originally a hospital? Until you reach the Room, it feels a bit worrying... But once inside the Room, it was clean and comfortable. I’d like to stay again if I have the chance.

I stayed for three nights during the Golden Week holidays while visiting Shigaraki. The amenities were well stocked, and I had a very comfortable stay. The Hotel staff were friendly and approachable, and I’d like to stay at this Hotel again next time. Thank you very much for the three nights.

All the Accommodations in Ueki Onsen have silky-smooth water and a gentle temperature, so I can soak slowly—it's my favorite. This time I stayed at Matsunoyu on an upgraded Plan; dinner was so plentiful I couldn’t finish it, but breakfast had a lot of tsukudani-style items and felt quite salty, which was a bit disappointing.

Thank you very much for taking such great care of us during our one-night, two-day stay. The Room was spotless and thoroughly cleaned, and we were able to truly relax. Although it was a detached Room, the main building was right in front of us, which made us feel at ease. We took an early-morning walk around the watershed area and saw beautiful scenery spreading out in the silence—it felt as if both mind and body were refreshed. Breakfast was also exceptional: we enjoyed the complimentary bread along with milk and yogurt we bought at a nearby farmers’ market. Our children were very happy too, saying they “wanted to stay longer.” It became a wonderful memory for us. Thank you very much.

All guest rooms are on the second floor and accessible by stairs only, which was explained at check-in. At the top of the stairs, it was convenient to pick up what I needed, such as toothbrushes, tea, coffee, and disposable cups. There was also a microwave on the other side, which was a big help for heating up food we bought during our drive. All of the staff were smiling and approachable, which made me feel at ease.

I stayed with dinner and breakfast included. Both meals were delicious and very filling. The staff's hospitality was excellent. The room was stylish, and I was surprised to see amenities like razors, toothbrushes, and combs all made of bamboo. It was a hotel I would love to use again.