전국 × 고객 서비스 평가가 높은 호텔·료칸 - 446페이지

Thank you very much for everything. All of the staff were extremely kind and attentive. At breakfast, you even remembered that lychees are my favorite and prepared them for me, which made me truly happy. It was only a few days, but I had such a wonderful and enjoyable stay. Thank you again, and I hope to visit again. One request: This may be due to differences between countries, but I saw partially eaten bread being put back into the oven, and there were also some actions by children that felt a bit unsafe. I know you are busy, but it would be helpful if there could be some guidance or notices.

We stayed at “Konpira Machiya Maru” with three adults and one dog (medium-sized). This is a fully renovated, entire-home rental Accommodation, and everything—from the building itself to the Facility, amenities, and supplies—exceeded our expectations. The beds were very comfortable, and everyone said they slept soundly. The location is about a 1-minute walk from both JR Kotohira Station and Kotoden Kotohira Station, making it an ideal base for visiting Konpira Shrine. We traveled by car (HiAce Long), and the parking area is adjacent to the Accommodation with plenty of space even for a large vehicle. We only interacted with the staff at check-in, but they were polite and warmly welcoming without being intrusive. It was a wonderful Accommodation that I would confidently recommend to friends—and I will definitely be returning.

Very satisfied. The hostess was friendly, and the food was extremely delicious. The Onsen town had a charming atmosphere, was quiet, and allowed for a relaxing stay.

I stayed for two nights this time. The shampoo and conditioner made my hair incredibly smooth. It seems they are available for purchase online, so I plan to buy them right away. The staff always greet me with a smile, and the Room is always comfortable, which I truly appreciate. I look forward to staying again next month. Thank you in advance!

Both dinner and breakfast were extremely satisfying. The side dishes and rice were delicious, and we ate too much.\nThe Onsen was great, including the outdoor bath, but it was crowded with beachgoers, so visiting in the morning might be better. The indoor bath was almost private, and we could truly relax.\nThe Room was quiet and comfortable, as expected.\nWe recommend this Accommodation more for couples than for families. It’s a place we’d love to return to.

We were refreshed by nature, cool air, and delicious meals.

I wasn’t sure how to display the check-in QR code, but they helped me over the phone and I was able to check in without any issues. The Room felt very clean, and the Facility was well equipped with tableware, amenities such as lotion, pajamas, a hair dryer, a Bluetooth speaker, and a large screen. With its stylish interior, it was a Hotel that both kids and adults were very satisfied with. The bed was spacious and comfortable. I’d like to stay here again when visiting Yonezawa.

The Room was clean, the staff were kind, and it was very comfortable to stay. It’s also close to the station, with plenty of dining options nearby. I’d love to stay again!

The atmosphere was wonderful, and we truly felt the owners’ hospitality. We really enjoyed talking with them. The scent of wood in the dining room was soothing, and the Room was more than sufficient for us. Shirakoma Pond was a bit far from here, but we’re glad we chose this Accommodation.

We stayed here as three generations of our family. The Room was spacious, the view was wonderful, and we enjoyed a truly luxurious time. The balcony was especially pleasant—during the day we all enjoyed the pool, and at night we stargazed together. We had a truly luxurious stay. We would love to stay again.

We also arranged birthday surprise decorations and a cake for an additional fee! The ocean was nearby, the view was beautiful, and the Facility was spotless—everything was perfect! Thank you for making it an amazing trip and surprise.

Located in a quiet residential area, the nights are peaceful—you’ll hear little more than the sound of insects. On clear days, you can also enjoy a sky full of stars. The Facilities and amenities are very well stocked, including several items not listed on the website. Everything is high quality and thoughtfully selected. We especially appreciated the gas dryer, which dried clothes quickly and was extremely useful for us since we did marine activities every day. The owner couple were also very kind, and they kindly gave us a loaf of local brown sugar bread from a neighborhood bakery, which made for a delicious breakfast during our stay. This is an Accommodation we would love to stay at again. Thank you very much.

We stayed for one night with No Meals Included just after the Obon holiday season. The location is almost in the center of the Onsen town, right next to Ichino-yu, making it perfect for visiting the public baths and strolling around town. Our Room was on the 3rd floor facing the Onsen street, with two beds. Some details felt a bit dated, but overall it was clean and pleasant. You can clearly hear the sound of people’s geta outside, but I found it atmospheric and didn’t mind much. During summer vacation in Kinosaki Onsen, fireworks are launched from 21:00, and it was wonderful to be able to see them from our window. There are two indoor baths: the left one is quite lukewarm and may be good for soaking for a long time. The right one is a bit hotter and also has a cold bath, which I really appreciated! Since Kinosaki’s public baths don’t have cold baths, this was especially welcome for me. The water also pours like a waterfall from a lion-shaped spout (maybe), so you can let it hit your stiff shoulders like a water massage. For parking, the Ryokan’s information points to nearby paid parking lots, but there is also a municipal lot very close by that is cheaper at JPY 1,000 for 12 hours. However, when we arrived there was a waitlist line up, so we used “Kinosaki Motor Pool” listed in their guidance (JPY 1,700). The municipal lot is cheaper and allows longer stays, but if you take your car out during your stay you’ll be charged again each time—so if you plan to drive out for shopping or similar errands, Kinosaki Motor Pool may be more convenient. The young proprietress was very friendly and charming (according to my wife), and we enjoyed chatting with her. One small disappointment was that the air conditioner in our Room didn’t seem well cleaned—the airflow smelled slightly musty and there was visible dirt around the vent. A different Accommodation we stayed at last year had a dirty air conditioner too; maybe places where each Room has its own unit tend to struggle with keeping up with cleaning? Also, I didn’t notice while we were using toilets at the public baths during our outings—but when I used our toilet the next morning, the washlet function wasn’t working properly. Overall we were very satisfied, and we’d like to stay here again when we visit Kinosaki next time.

This was our second visit, and once again, the hospitality was exceptional, making it a delightful stay for the whole family. Attentive service, delicious food, and beautiful grounds. We especially loved the canoeing! The only downside this time was that our location didn’t have a toilet or sink nearby, so we had to leave the Room to use the restroom, which was a bit inconvenient. Opening and closing the tent was also somewhat challenging... Other than that, we were very satisfied!

Thank you for taking care of us again this year, just like last year. We were very happy that the owner remembered us. The Room was as clean and cozy as before, with a warm wooden atmosphere. The kitchen and amenities were well-equipped, making our stay comfortable. The space for children was truly wonderful, and they had so much fun playing from the moment we arrived. Adults could enjoy BBQ at a relaxed pace, which was very satisfying. The starry sky was incredibly beautiful, allowing us to unwind while gazing at it and refresh both body and mind. We would love to stay here again in the future. Thank you very much!

We stayed here as an Accommodation for sightseeing at Ikuno Silver Mine, choosing it based on Reviews. The carefully prepared meals and the warm hospitality of all the staff were wonderful. The restaurant had a great atmosphere, with impressive single-slab wooden tables lined up, and both breakfast and dinner were delicious. Even the breakfast bacon was homemade using locally branded pork—pure, simple flavors that let the ingredients shine through. We would definitely like to stay again.

We were looking for accommodation for our family of five and one dog, and we found this place. Since we live in an area without the sea, both our family and dog were thrilled with the ocean right in front of us. The absence of a TV actually increased family conversations, and we felt closer through activities like Othello, card games, soccer, and badminton. The manager was very kind and attentive, and we would love to visit again. Thank you very much!

We stayed with a group of seven. When we arrived, there were complimentary snacks and other food items provided. Most essentials for daily living were available, and the TV was very nice, so we felt you could stay comfortably as long as you bring clothes and meals. The beds and futons were also comfortable, making it easy to sleep well. Overall, we think you can enjoy a stress-free stay.

We stayed for two nights. Both breakfast and dinner featured different menus each day, and everything was delicious—we were completely satisfied! Not only were the Room amenities excellent, but we also appreciated the thoughtful touches, like smartphone charging cables (various types) and a lamp in the Room that shows whether the Onsen is available—thank you for such considerate Facilities. It’s wonderful that even though this is a pet-friendly Accommodation, it’s very clean and the Room smells great. It must be a lot to manage with just the two of you, but this is an Accommodation we’d love to return to!

We stayed here for a birthday trip to Shikoku! The moment we arrived, we were blown away by the view. Being able to enjoy that scenery in our own private space was truly bliss. We were lucky with the weather, and the sunset, starry sky, and sunrise—every time of day—were the best views we’ve ever seen! The Room was also very stylish and spotless, and it made us want to stay forever. We chose a meal-included Plan where everything is placed in the fridge/freezer. Dinner had a very fresh and delicious salad, but the rest felt more like bento-box quality. Breakfast looked exactly like the photos—so stylish—and having it with that view felt like a dream! The soup and bagel were delicious as well. For this price, this space offers incredible value—we’re extremely satisfied! We definitely want to come back again! Thank you for an unforgettable memory.