Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 446Page Number

I found this Accommodation by searching for the closest place to stay near the stadium to watch a Hawks farm team game. Just as the front desk staff told me, I was able to get there in a little under 15 minutes while taking a walk through Chikugo Regional Park. I enjoyed the baseball game as well as food and beer at the stadium, and on the way back I took my time strolling back. The large public bath on the rooftop had a great view, and I even enjoyed an early morning bath. It’s not an Onsen; they pump up groundwater and heat it, and it was a wonderful bath with pleasantly soft water. Breakfast was a Japanese set meal with plenty of dishes, and my husband even had seconds of rice. The aonori seaweed miso soup in particular was delicious. Also, the tea prepared in our Room was outstanding—this really is a famous tea region. I made cold-brew tea using chilled water from the water server, and it had such a beautiful green color with a pronounced natural sweetness—excellent. On our way out, we bought tea, aonori seaweed, and miso at the shop. The surroundings were very nice, and we were able to spend our time quietly. The price was reasonable, the staff were helpful, and I’d like to stay again.

I stayed with the No Meals Included plan, and everything about the stay was perfectly fine, but I was especially impressed by the excellent service from the woman at the front desk. If I have another opportunity, I think I will stay here again—thank you in advance for your kind assistance at that time.

I visited with my 22-year-old daughter. We chose this place because we heard the Onsen water is silky and good for your skin. The Accommodation is old, but it is kept very clean. All the staff were friendly, and a cat welcomed us. My daughter has a cat allergy, but she had no symptoms. We didn’t have high expectations for the meals, but the hell-steamed vegetables and fish were very delicious, and we were completely satisfied with every dish. Breakfast was also healthy and felt detoxifying. The Hells of Beppu tour spots and Okamotoya pudding shop are also nearby by bus. We also recommend the pizza and apple pie at a café called Apple near the Accommodation. We’ve been talking about coming again together.

We stayed in a cottage this time. Although it is a bit old, it is kept very clean. It rained on the day we checked out, but there is a roofed walkway so you can reach the front desk without getting wet. Both Onsen were wonderful, and we would love to visit again.

I stayed here with my mother, who uses a wheelchair. The owner was incredibly kind, and we had a very comfortable stay. We could see Mt. Fuji beautifully even from our Room! We were able to admire Mt. Fuji without a single cloud from the pension’s garden—it was truly breathtaking. The bath used Onsen water, and even at 170 cm tall, I could stretch out my legs comfortably. We were also impressed by the autographs of famous people such as Hiroshi Abe. We really appreciated the owner’s thoughtful attention to detail. When we stay at Lake Yamanaka again, we would love to return. We made wonderful memories—thank you so much!!

Despite our late arrival, you kindly assisted us, and we had a comfortable stay. Thank you very much.

Although I arrived later than my scheduled check-in time, the staff were very courteous. The Facility was clean, and most amenities were provided. Since I had a leg injury and could not climb the ladder, they kindly accommodated my request to sleep on the lower bunk, which I truly appreciated. The air conditioning felt a bit too strong at night. I also think the lighting could be a little brighter. I would like to stay again.

About 10 years ago, I stayed here when it was operating as a “weekly apartment,” and this time was my first stay in quite a while. While feeling nostalgic, I also had an extremely comfortable stay. ■ Outstanding hospitality Most impressive of all was the service from the female front desk staff member. Her explanations were very thorough, and she made check-in feel refreshing from the start. Although I work in customer service in a different industry, her attentive care and demeanor were so wonderful that I genuinely felt, “I want to learn from this.” ■ Cleanliness The Room was meticulously cleaned throughout—no dustiness and no unpleasant odors at all—spotlessly clean. The unit bath and toilet (no bidet seat installed) do feel dated as Facility features, but they are polished so well that it more than makes up for their age. Given Yamagata’s many excellent Onsen facilities nearby, if you plan to enjoy bathing outside, it’s not an issue at all. ■ Dining and location It was a little disappointing that the kitchen that used to be available is now unusable, but there are plenty of restaurants in the area. In particular, “Sakaeya Honten,” famous for hiyashi ramen (cold ramen), is right across the street—an unbeatable location! You won’t have any trouble finding somewhere to eat. ■ Advice for future guests Check-in hours are relatively tight (15:00–18:00). I recommend planning your schedule with plenty of buffer time. (They seem able to accommodate flexibly if you contact them in advance, but arriving early is safest.) I felt this is a very trustworthy Accommodation where older facilities are more than compensated for by careful cleaning and warm service. I would gladly stay again when visiting Yamagata.

This time, I stayed only to sleep and left early in the morning. Even early in the morning, staff were available at the front desk right away, so I was able to check out without any issues.

I was happy that the staff spoke to me in a friendly way at check-in. The Room was clean, which made me feel at ease.

For this price, I was very satisfied with both the location and the Room. The beach is just a short walk from the Hotel. The views from the Room and the rooftop were wonderful. Rather than typical Hotel service, their hospitality was exceptional. I would definitely like to stay here again when I want to relax.

I visited after seeing it on Zatsu Tabi. Having grown up in rural Kagawa, the Room felt just like my old home, and it was wonderfully nostalgic. Sleeping on a futon laid out on tatami for the first time in a while was very comfortable. They seemed busy when I arrived, but the proprietress kindly came out to explain everything and show me around. Breakfast was delicious and filling, and I would definitely like to stay again if I’m in the area. Thank you very much.

It was a full moon night, and it was very quiet—yet not lonely at all. I took a short walk in the evening, and the beautiful streetscape made my stay truly pleasant. I could even walk to the shrine I had wanted to visit, which made this one of my most wonderful trips to Kyoto. Thank you very much.

It’s not very close to Toyama Station, but it’s an easy walk. There are plenty of casual places to eat along the way, and you can also shop at a supermarket. Toyama Castle Ruins and a park are nearby, so the location is nice overall. (The nearby nightlife area may be a bit of a downside, but it’s fine as long as you don’t take the wrong alley.) Staff are always present at reception, and they can even do your laundry. The service feels polite and attentive. The Hotel exterior looks old, but it has been well renovated, and the Room and bed are spacious. You can borrow a “good sleep” pillow. It’s also great that the bathroom and toilet are separate, which is rare compared with typical unit baths.

This was my first visit, and the food was delicious. I also appreciated being able to take home the crab I couldn’t finish. The Onsen water felt wonderfully smooth, and we were very satisfied to have it reserved for our family’s private use. The location was also great—right by the sea, with a beautiful sunset—and it made me want to visit even in a season other than crab season. I’d love to come back again next year.

Perched on a hill overlooking Shibushi Bay, it has a wonderful atmosphere! The spacious Onsen was also very satisfying. Motorcycles can be parked safely under the roofed parking area in front of the entrance. The hospitality and service were excellent—nothing to complain about! We only used the breakfast option, but the carefully prepared dishes were delicious. However, with prices rising these days, I understand it can’t be helped, but there was no nori or jam anymore, so I hope they will bring them back. Of course, we’ll stay again next year!

The front desk staff were very kind and helpful, which was greatly appreciated. The Facility is a bit old, but it is well maintained and clean.

The Hotel owner is very kind, and we visit every year as a Father’s Day tradition, combining it with a fishing trip. The fresh raw whitebait is truly in season. Needless to say, the food is delicious. We look forward to this time of year every year.

Unlike the Business Hotel I stayed at last year, I found that the lack of a TV makes it easier to use the internet, with a well-equipped environment in place.

We stayed as a family of five. Feeling uncertain about the location, we arrived in Nagoya early and went to check it out. By chance, we met a cleaning staff member who kindly spoke to us. After explaining that we came for a preview, they informed the team and later contacted us saying, "The room is ready, so you can come anytime." Thank you very much for your kind response. The Room was very clean and spacious enough for five people to relax comfortably.