전국 × 고객 서비스 평가가 높은 호텔·료칸 - 440페이지

This was our third stay. Once again, both our dog and we were very satisfied. The owner is friendly, and you can really feel their love for dogs. Our dog happily ran around, got completely worn out in the pool, and slept soundly at night zzz. We enjoyed plenty of delicious food, ended up completely full, and slept soundly too zzz. (Everything is tasty, but we especially loved the breakfast and the soup.) This Accommodation is highly recommended for first-time stays with a dog or for families. Next time, we’d like to come with my parents.

Although the building is old, the interior has been thoughtfully renovated and is very comfortable! We stayed as a family of four, and both the bathroom and toilet were spotless, and the futons were fluffy! Since it’s right in front of the station, getting out and about was easy—we were really happy. The parking lot is also spacious. We come to Kazuno City every year, so we’ll stay here again.

This was my first stay, and not only was the Onsen excellent, but the meals were far better than I expected—I was truly impressed. The carp sashimi seemed to be a specialty, and it had no strong taste at all; it paired perfectly with vinegared miso and was delicious. Every dish went wonderfully with sake, and I also enjoyed comparing different types of sake. By the time the sukiyaki arrived at the end I was already full, but the beef was so good I somehow still had room for it. This has become a favorite Accommodation that I’d love to visit again.

This was my first time staying here, and thank you very much for your thoughtful care in every detail. The Room was very clean, and I felt comfortable throughout my stay. It was so pleasant that I naturally felt like, “I should leave it clean when I go.” Thanks to you, I was able to refresh both body and mind, and I left feeling truly energized. Thank you for such a wonderful time. I would love to stay again next time, and I look forward to it.

I stayed here for the first time on my last trip and it was very comfortable, so I chose this Accommodation again for a touring trip. At check-in, the front desk staff explained everything clearly, and the process was smooth. You can choose a frozen meal or ice cream from the freezer at the front desk. I picked pilaf and it was delicious. All amenities are also prepared at the front desk, and you take what you need yourself. The Room was clean like a Business Hotel, and both the bath and washlet toilet were spotless. The shower water pressure was strong, and the air conditioning worked well, so I had a very comfortable stay. Because it’s located along a main road, I used it for this motorcycle trip. It wasn’t under cover, but it’s easy to access, and the parking lot is spacious with an easy-to-park surface—so even beginners should have no trouble parking. There are gas stations nearby, as well as plenty of drugstores and restaurants, so shopping and dining are convenient. This is an Accommodation I’d like to stay at again.

My first motorcycle trip to Hokkaido. They kindly let me park in the garage, which I really appreciated. There’s also laundry available, and I had time to get everything ready for the next day. And despite the great price, breakfast was amazing: yogurt, burdock potage soup, and hearty sandwiches—very filling. If the weather is nice, you can relax on the terrace while enjoying views of the Tokachi Mountain Range. As this is a pension, the toilet and bath are shared, but even so I’d still recommend it to other riders. By the way, since I stayed on a Sunday, I was the only rider there that day.

This was my second stay in two years. The services are minimal, but everything was clean and comfortable enough. I would definitely like to stay here again if I have the chance.

Although my plan was No Meals Included, the front desk staff were very helpful, and I was able to use the private bath free of charge. The large public bath was also very clean. It was a little small, so I’m giving it 4 stars. Still, the hot spring water quality felt wonderful. This is a Hotel I would like to stay at again.

Above all, the staff were wonderful—everyone was so kind and welcoming! They also provided detailed answers to our questions about the surrounding area, which was a great help. Although the Facility is old, it was very well cleaned. The broth in the small hot pot at dinner was delicious.

This was my second stay, and the Hotel staff's service was truly excellent, making my stay very pleasant. They are very friendly to dogs, and basic amenities are well provided. (I made the reservation for my dog by phone.) It is also conveniently located near Tokyo Station.

We visited to see the moss phlox at Hitsujiyama Park. The Accommodation offered a free stargazing tour, and we had a wonderful time. Every staff member was truly hospitable. We would love to stay again. Thank you very much.

This Hotel offers beautiful ocean views from the Room, and I had looked forward to staying here every year. However, for the past few years, Accommodation operations were suspended due to rebranding, and I had been eagerly awaiting their return. I was worried it might become focused solely on weddings, but I was relieved to find that they are providing the same services as before. Lunch service and the online shop are still on hold, but I would be happy if things could gradually return to how they used to be. The view of the sea remains just as beautiful, and with great weather we were able to enjoy sunsets, sunrises, and even a starry sky—making it a wonderful 2-night, 3-day trip. I would love to stay again next year.

Regardless of whether you’re vegan or not, everything served was incredibly delicious, and I felt soothed from the very first bite. It’s the kind of flavor that makes you understand what “deeply nourishing” really means. The natural lavender herbal bath in the Room was wonderfully calming—just as comforting as an Onsen. The peaceful atmosphere was lovely; I wished I could have stayed longer. Thanks to the owners’ warm personalities, their natural, unpretentious hospitality felt like the very best kind of service.

The Room isn’t new, but it’s clean, and the bathroom area has been renovated, making it very comfortable. The bedding was also great—there was a thick mattress placed under the futon, which really helped relieve my fatigue. I was worried that the open-air bath in the Room might attract a lot of insects due to the season, but perhaps thanks to some measures they’ve taken, none came into the bath area at all. Having the river right in front of us was very soothing. There is also a Kanazawa Loop Bus stop near the Accommodation, and a shared bicycle port next to the bus stop, which made sightseeing very convenient. Breakfast didn’t have a large number of items, but everything was delicious. Lastly, when my daughter suffered from heatstroke and we suddenly asked to change our breakfast time, they kindly accommodated us. They even prepared an assortment of fruit that wasn’t on the menu—thank you very much. I don’t often write Reviews so this may not be well written, but it was a truly wonderful Accommodation with kind staff. I hope this helps others as a reference.

We enjoyed everything in line with the concept: nature, architecture, interior design, and the slow passage of time.

I’ve stayed at several Accommodations that welcome dogs, but this was the first place where I never once felt restricted “because we have a dog.” Surrounded by nature, it’s a truly soothing space for both people and dogs. I was amazed by the huge 1,200-tsubo lawn garden and even a pool where people can swim too. I was genuinely happy to be able to relax and let my dog roam freely. And I was surprised to be able to enjoy an Onsen in Chiba. What’s more, our Room had a luxurious open-air bath carved from a massive stone! Being able to enjoy the Onsen at any time without worrying about others was the best. Another great point for us was having a two-bedroom layout—an absolute must for our family. I never imagined traveling with our dog could be this comfortable, free, and luxurious… It truly was an amazing time. A wonderful Accommodation where both dogs and people can forget everyday life and fully unwind—we’d love to visit again.

From check-in to check-out, the hospitality was exceptional throughout our stay. Every in-room amenity featured a top-tier brand, and the attention to detail was evident in every aspect. From the Frette bedding and linens to the Bertrami pajamas, everything felt wonderfully soft and comfortable. After 5:00 p.m., we were also able to enjoy a maiko performance in the living room with a glass of champagne in hand—an unforgettable way to experience Kyoto culture.

We stayed here for our first overnight trip with our 1-year-old. The baby amenities were well stocked, and we had a wonderful holiday relaxing and letting our child play in the water in the open-air bath. It would have been even better if the lounge drinks included a cafe latte, but we’ll bring one next time. We’d love to stay again.

The villa was more spacious and cleaner than we expected—almost too luxurious for just the two of us. The large open-air bath outside was wonderfully relaxing, and we enjoyed the Onsen while feeling close to nature, soaking many times. Mt. Yufu looked beautiful right in front of us, and the indoor Onsen bath was also great. We only had breakfast, but it was prepared in the refrigerator, so we could eat at whatever time we liked in the kitchen, and it was delicious. We’d love to stay again in a different season.

Since around February this year, I’ve stayed here whenever I visit Kita-Karuizawa for work, and I’ve already returned for more than 10 nights. It’s a long-loved pension, so the building shows its age, but it’s kept very clean. Surrounded by beautiful trees, it feels like an especially perfect location in the coming season. The biggest highlight is the food. Even after staying many times, I can’t recall ever being served the same menu. The owner couple seem to thoughtfully create new dishes each time for repeat guests like me, and I truly appreciate their care. Not only do I look forward to every meal, but chatting with them after dinner has also become a wonderful travel memory. It’s located in Tsumagoi Village, but if you’re traveling to Karuizawa or Kusatsu Onsen, I highly recommend going a little further and staying at Motown. A pension I can wholeheartedly recommend!