전국 × 고객 서비스 평가가 높은 호텔·료칸 - 34페이지

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

We stayed in a Japanese-modern Room with an open-air bath. The Room had a calming design, and the open-air bath was truly the best. Hearing the sound of the river flowing was so relaxing, it was a bath we wanted to enjoy again and again. The irori cuisine felt quite filling for our elderly parents, but it was very delicious, and we enjoyed it with excitement. And Kiyoshi Yamashita’s mural is breathtaking. You’ll be deeply moved by its warmth, which instantly conveys how much he loved this place. Even after checkout, all the staff saw us off with smiles and waves, making our stay warm and welcoming until the very end. We would definitely like to stay again.

All the meals were delicious, and the portions were just right. The staff provided excellent service, and we were very satisfied with the bath in the Room, which we could use at our convenience.

We were completely satisfied with the staff’s service, the cleanliness of the Room, the meals, and the bath.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

This Hotel impressed us in every way—hospitality, Facility, everything. At check-in, a staff member even came out to the parking lot to greet us. While enjoying a welcome drink, we received a thorough explanation of the property. The kids were beyond excited about how spacious and spotless the Room was, and about the view. There were thoughtful loan items such as card games, so not only the children but also we parents had a great time. We were also happy to find ReFa straightening and curling irons and a SHARP drum washer-dryer permanently installed, with detergent provided as well. The cleaning was impeccable down to every corner—truly impressive! (We stayed at another luxury Hotel the night before and noticed uncleaned areas and even flies, but here there was nothing like that—everything was beautiful.) At night, we relaxed by floating in the pool while gazing at the stars. And then breakfast—again, amazing: tender Wagyu steak in the morning and carefully prepared dishes using local ingredients. We had mentioned it was an anniversary trip, and they even prepared a cake and drinks for us. Every staff member was polite and warm; our 6-year-old son says it’s “the best Hotel ever.” I didn’t know Kouri Island could be such a wonderful place. We would absolutely love to stay again—with this Hotel as our main reason for coming back.

Nestled in lush mountain greenery, this was an Accommodation where the mind truly unwinds. The Room, filled with natural light and comfort, offers beautiful views through large windows—and simply gazing at the greenery beyond makes you feel pleasantly removed from everyday life. Most memorable of all was the Onsen. As I surrendered to the water bubbling up from beneath my feet, its gentle mineral quality seemed to seep slowly into my body, and I could truly feel the unique restorative power of Tsuta Onsen. The meals featured an abundance of local Aomori ingredients, allowing us to savor the richness of the region in every dish. The tasteful calligraphy and paintings by Keigetsu Omachi displayed throughout the building also conveyed a deep sense of this Accommodation’s history. Nature, Onsen, cuisine, and culture. Spending unhurried time with my family while surrounded by all of it became an unforgettable memory. I would love to return with my whole family again in a different season.

On a whim, I made a same-day Reservation and stayed for one night. The Room was spacious, spotless, and wonderful. I also enjoyed the breakfast, including delicious local specialties. The staff were very courteous, and I had a truly comfortable stay. It was my first time in Hakata, and it became a precious memory. I was deeply impressed by the outstanding hospitality. Thank you very much.

This was my first solo trip, and I stayed here for the first time. I was very satisfied, as I was able to spend a quiet, extraordinary time just as the Accommodation’s concept promises. The food was delicious and plentiful, and best of all it was brought to my Room so I could relax and enjoy my meal there. The season I stayed was summer, but even in the open-air bath I didn’t see any insects at all, and I could enjoy it comfortably again and again. Perhaps you had taken insect-prevention measures? Thank you for such a relaxing stay. This is an Accommodation I would love to visit again.

Unfortunately, it was raining, but towels were provided in front of the front desk, and I was impressed by how thoughtful that was. The hotel is close to the station, and the bath was great. After bathing, I enjoyed some ice cream while taking in the beautiful view. The late-night soba was excellent, and breakfast was also very delicious. I would love to stay again if I have the chance. Thank you for your hospitality.

I always stay here. Even when I checked in late, the parking guidance was courteous and reassuring. I often arrive tired, but every time I’m surprised by how soundly I sleep. I will stay again.

It was a wonderful Room with lovely interior design where you can relax in nature and enjoy the slow passage of time. It also has a small kitchen, and since you can buy vegetables and meat at the on-site market, it seemed possible to cook for yourself in the Room. It’s a Hotel I’d like to visit again.

I had heard rumors, and the breakfast really was excellent. The number of items, variety, and taste were so luxurious it didn’t feel like it was free. The Room was spacious and comfortable. There were no power outlets by the bed, but it wasn’t enough to lower my rating. I would stay here again.

Welcome drinks are available, such as coffee and lemon detox water. The Room is compact and cozy, so you can relax as if you were in your own room. The recommended peach smoothie at breakfast was delicious, and the ochazuke was light and tasty too! There are also waffles you can bake yourself, which made the kids very happy. My favorite was the hearty curry. With reasonable prices and breakfast included, this Hotel offers excellent value for money. There are plenty of restaurants nearby for dinner, so you won’t have any trouble finding a place to eat. I’d like to stay here again if I visit Yamanashi.

For this trip, we decided to stay at Inumo for any sightseeing destination within a two-hour drive. Our whole family agreed that, after traveling with our dog and staying in various places over the past 10 years, this Hotel is the most relaxing, so we chose it. Above all, the Room is very clean. There’s no odor. The Room has almost all the dog amenities you need. They also provide diapers, so there’s no need to buy them for your trip. You can sleep together. The restaurant is also OK. Even if your dog only goes potty outdoors, there’s a large park nearby when you go out for a walk. You can take photos with Tokyo Tower and your dog in the park (nighttime is recommended). From here on are comments specific to our sensitive and timid dog: Our Shiba Inu lives in a lush green area and isn’t used to riding in a cart, so every year one of our worries was having to put our dog into the cart again and again to move around inside the Hotel whenever we went for walks. But at this Hotel, you can move around freely on a leash, which helps us a lot. Also, it really helps that the staff don’t talk directly to dogs. Even when passing by or walking past the front desk—this may sound odd—I think it’s wonderful that they don’t interfere with dogs. It made me feel they understand that every dog has a different personality. We would like to stay again.

We stayed for a Multiple Night Stay in July in a Room with a jacuzzi. Thank you for taking such great care of us. The front desk and dining staff were extremely kind, and as a truly pet-first Accommodation, we could feel thoughtful touches that set it apart from other places. It’s hard to find this price with breakfast included anywhere else. The star-filled sky was amazing—we were even moved to see satellites with the naked eye. We would definitely like to return again next year.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

The stunning setting created by the sea and sunset, the delicious dinner, and the relaxing bath were truly soothing for both body and mind. I rested comfortably in a clean Room and bedding, and everything—from the complimentary late-night ochazuke to the Japanese-style breakfast buffet—was very satisfying. Being able to enjoy such attentive service at a reasonable price, I was genuinely delighted by hospitality that exceeded expectations. Thank you for a wonderful stay.

All staff—front desk, dining, and housekeeping—were pleasant, and the hospitality felt exceptional. The building has been renovated, and the Room was spacious and clean. Breakfast offered a good variety of side dishes and was delicious. The dining area was also clean. A very comfortable Accommodation. As this is in Nagano Prefecture, an Accommodation Tax of 200 yen must be prepared separately.

This was my first time staying here. The room was spacious and had a great atmosphere. The location was excellent, and there was even an event held right in front of the accommodation the day after my stay, which gave me a sense of the energy of Miyakonojo City. I also appreciated that the bathroom and toilet were separate. I would love to stay here again.