전국 × 고객 서비스 평가가 높은 호텔·료칸 - 30페이지

Both dinner and breakfast (we chose the Japanese set) were perfectly seasoned and truly delicious. The conger eel fritters were especially outstanding. The after-bath ice cream, morning milk, and complimentary drinks were also plentiful, so we could enjoy them throughout the day. The amenities were well stocked as well—Sekkisei toner, emulsion, face wash, and cleansing products were provided, so there was no need to bring our own.

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

From check-in to check-out, we received very attentive hospitality. The Room, bath, meals, and service were all excellent—an Accommodation we were truly satisfied with. We had such a meaningful stay that we didn’t want to return to reality. Thank you very much.

I had everything I needed for a comfortable stay. I stayed here to visit Keisei Rose Garden. It’s not right next to the station, but it’s only a few minutes on foot, so the location is fine. It’s a stylish Hotel. The TV in my Room was 50 inches—very large. They set up a DVD player for me, so I watched Mozart’s opera “Mitridate, King of Pontus.” You can also watch YouTube on the TV. The TV is excellent and easy to watch from the bed, which was great. Come to think of it, this Hotel is part of the same group as Keyaki Gate Fuchu. I use Keyaki Gate often and will be staying there again next week; both Keyaki Gate and Lumiere Kasai are highly satisfying Hotels. Comfortable, clean, good-quality food, reasonable rates—and the TV is top-tier. It’s rated 5 out of 5, but honestly it deserves even more than that. One thing to note: there is an inner courtyard with an open atrium design that looks stylish, but if you’re afraid of heights it can be difficult when staying on higher floors. Because it’s open through multiple levels, walking along the corridors can feel scary. I stayed on the second floor and was fine, but if you don’t like heights you should book a Room on a lower floor. Checkout time is early, so I requested an extension at check-in. A two-hour extension cost 3,000 yen. Breakfast doesn’t have a huge variety of items, but it was tasty and I was satisfied with it.

I learned about this Ryokan through a friend’s recommendation and decided to stay here. The view from the Room and the open-air bath was amazing, and that alone made me very satisfied. Both the Room and the baths were thoroughly cleaned, so I was able to spend my time comfortably. The private open-air bath and dining in a private room also allowed me to relax, which was wonderful. Towels were freely available in the women’s open-air bath. These days, most Onsen or Hotels provide only a minimal towel set, but since I used the baths several times during my stay, I truly appreciated this service. The staff were kind as well, and overall I was extremely satisfied with everything. If I had to mention one small disappointment: dinner was very delicious and generously portioned, but there were several times when I couldn’t understand what was being explained about the dishes. Also, the timing of the main grilled dish felt a bit off—it was served as just meat after we had already finished both rice and all other dishes—so I wondered if that timing was intentional. It made me hope that Japan’s uniquely attentive hospitality and services will not be lost. That said, everyone’s warm service and thoughtful attention were truly excellent. I would love to stay again. Thank you very much.

I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

An auberge in Ise-Shima. Both the facilities and pricing are casual, but the dining is exceptionally satisfying. Accommodation and meals here are often expensive, but this place is a great value at around JPY 20,000 per person for one night with two meals. The restaurant has high ceilings and large glass windows, creating a bright, open atmosphere. At night the lighting is slightly subdued, making the ambience even better. As expected in Ise-Shima—known as “Miketsukuni,” the land of fine food—plenty of local ingredients are used. We thoroughly enjoyed abalone, Kumano beef, and spiny lobster and were very satisfied. The cuisine feels like creative fusion combining Japanese and Western styles. The presentation was as delicious to look at as it was to eat. In particular, the pairing of tender, fragrant eel with springy abalone—accented by sansho pepper—was outstanding and truly unique to Ise-Shima. Shima conger eel (hamo) and grilled eggplant with doburoku miso and ginger sauce Wild softshell turtle Japanese medicinal soup Local fish salad-style dish Abalone and eel grilled with sansho pepper; kinome miso and sansho olive oil Charcoal-grilled Mikumano beef with tomato-and-shiso condiment Corn rice; miso soup with spiny lobster broth Pistachio mousse and mango sorbet

About a 5-minute walk from Kamakura Station. Depending on whether you use the west or east exit, it was also very convenient to stop by a supermarket on the way. The Hotel entrance had a nice atmosphere, and check-in was done while seated in a chair, which was my first time. It felt great when I was tired. The front desk staff were smiling, and they also provided guidance for emergencies in case of earthquakes and other situations, which I found very thoughtful. The Room was just the right size, kept clean, and comfortable to stay in. I used the coin laundry, and being able to check the operating status and availability from my Room was extremely helpful. Also, since the Hotel wasn’t too large, going back and forth to the laundry area was easy. I didn’t use the large public bath so I can’t comment on it, but the website said you can move around in loungewear. Since I stayed only one night, it really helped that I could use the coin laundry with only minimal changes of clothes. However, the Wi-Fi connection was sometimes unstable, which was a bit disappointing. Overall though, it was a very comfortable stay. If I have another chance, I’d like to stay again—and if it’s similar elsewhere, I’d like to try one of their affiliated Hotels as well.

I came here with a friend to relax and unwind in the natural hot spring water. This time we chose a more budget-friendly stay, so we skipped dinner. The Facility has a traditional Japanese design with great atmosphere, and it was truly calming. The hallways are covered with tatami mats, so it felt nice to walk around barefoot. The bath was incredibly relaxing—excellent. I was also able to fully unwind in the lobby. The onsen eggs were delicious, and breakfast was great as well. The Room had beds, so I could relax comfortably. One thing I didn’t expect was how few places there are to eat around the Accommodation. Many restaurants were closed on their regular days off, so finding somewhere for dinner took some effort. Also, when I misplaced something, their courteous support really helped. Every staff member greeted us with a smile and spoke politely—perfect service overall. Highly recommended.

The Ryokan offers excellent hospitality, a clean and beautiful interior, and courteous service, resulting in a very high level of overall satisfaction as a Ryokan. In addition, as a dog lover, I was deeply impressed by how they accommodated us when traveling with our dog and how they treat dogs with great care and respect rather than “just as dogs.” The Facilities and meals were excellent as expected, and the Onsen was also outstanding; it was our dog’s first Onsen experience, but we were extremely satisfied throughout. It even felt like our dog’s paw pads became softer and their coat improved, so the Onsen benefits seem truly wonderful.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

I was looking for a highly rated Onsen Ryokan to stay at in Okayama, so I chose this one. It was a great choice. The meals were exactly as described—quality over quantity—and the portions were perfect for older guests. It’s also an all-inclusive property, so I enjoyed a variety of drinks and snacks; the doburoku in particular was excellent. I don’t recall drinking it much before, but it went down smoothly, and next time I think I’ll stick with doburoku after my beer. I’m glad I stayed here.

I stayed here when visiting Fukushima and going to Hawaiians. It was really close to Hawaiians, and since there were no meals included, I bought food at a nearby convenience store. The room was clean and well equipped, which made me feel at ease. The Onsen was also very pleasant, clean, and great.

I stayed here on a solo trip as a treat for myself. From the moment I arrived, I was comforted by the staff’s warm and attentive hospitality. The meals were packed with fresh vegetables, with generous portions—I was completely satisfied. On top of that, the all-you-can-drink option, pre-dinner snacks, and dessert service made it a truly pampering stay. I was so full after dinner that I unfortunately couldn’t eat dessert, but next time I’d like to plan my appetite better so I can enjoy it. Even when we drove past the Hotel on our way out, the staff waved to me with big smiles, and it left me feeling warmly happy—almost to tears. Next time I’ll come with my family. Thank you for such a wonderful time.

The Room had a private open-air bath, and it was amazing. We also really enjoyed the delicious drinks and snacks. The meals were generous in portion size, and the Yamato beef shabu-shabu was especially excellent. The kids were thrilled with the table tennis and board games too!

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

I made a Reservation just two days in advance, and the property was very clean with a calm atmosphere, so I had a comfortable stay. Since it was a one-night stay with No Meals Included, I didn’t use anything other than the Room. I didn’t have much interaction with the staff, but they greeted me politely when I went out, and their bright, friendly manner was very pleasant. The Room was spotless and well stocked with amenities, and I was able to relax quietly. The area is rural and there aren’t any convenience stores nearby, but there are small shops, an Onsen Facility, and restaurants just a short walk away, so even with children we were able to enjoy ourselves 충분に楽しむことができました。 I also got to enjoy Saga’s beautiful nature and cherry blossoms. With great weather as well, it turned into a wonderful trip.

We had a very comfortable stay. They also looked after our dog, and we were able to attend a concert—it was perfect. Thank you very much.

The facilities were kept very clean, and the staff were kind and attentive, so we had a wonderful stay. Just as we had heard, the hot spring water quality was excellent, and the open-air bath was fantastic. We would love to visit again. Thank you very much.