전국 × 고객 서비스 평가가 높은 호텔·료칸 - 298페이지

I stayed here after an event at Kaki-yasu Hall. The Room was clean and very comfortable. I had a pleasant stay.

I stayed with my husband and 4-year-old son as a family of three in August. The exterior feels a bit old, but the room and the hotel were clean, and the food, service, and onsen were excellent. We had a very comfortable stay with our son. This is definitely a hotel we want to stay at again!

We stayed with three family members and our dog. The building nestled in fresh greenery was truly beautiful, and the extraordinary Room space was amazing! At night, we dimmed the lights, played jazz, enjoyed some drinks, and relaxed at our own pace. Our daughter also played the lovely piano for us—it was such a luxurious time. There were Jenga and playing cards provided, and it was surprisingly fun to play them in such a unique setting! The morning bath surrounded by greenery was also wonderful—every moment was truly special. Our daughter was thrilled and said she wants to stay here again next time we come to Karuizawa, and we had a fantastic time overall. Thank you as well to the staff for being so friendly and kind!

I’ve stayed at various villas on Miyakojima, and this was a highly satisfying stay. The first thing I noticed upon arrival was the outstanding design throughout the entire space. Not only the building itself, but also the art and furniture placement were thoughtfully curated, making it comfortable to spend time here from start to finish. These days, many villas highlight ocean views, but this one offers a gajumaru (banyan tree) view. Personally, I’m tired of villas that rely solely on an ocean view while the interior feels like an ordinary house, so it was wonderful to feel the strong commitment to the quality of the space itself. It also felt rare to find an Accommodation like this on Miyakojima. Every angle looked great, and the atmosphere in person was far better than in photos. Judging by price alone, it may seem upscale, but once you stay here, you can truly feel that it’s worth the price. In fact, it made the difference from more budget-focused villas very clear. I’d love to stay again when I visit Miyakojima. Thank you very much.

Great location and very convenient. The staff were also kind. The Room was clean and comfortable. Next time, I’d like to try the breakfast! I’m glad I stayed here.

My spouse and I stayed here as a couple. Both the bath and the meals were excellent!!! The Room had a log-cabin feel and a resort vibe. Very clean! We’d love to stay again. The day-use bathing is very popular, so it was a bit too crowded. I do wish the time slots were a little shorter, but it’s understandable given how popular it is—a luxurious complaint.

We stayed for two nights as a family. Just as the Reviews said, the food was delicious and we were very satisfied. However, there was more than we could finish and we ended up leaving some, so we wished there had been a Plan with smaller portions. At dinner, we had seats with a beautiful view of the sunset. If we have another chance to visit Sado, we would definitely like to stay again.

We stayed at this Accommodation after spending the day at Shibamasa World. Most other Accommodations require check-in by 18:00–18:30 if you have meals included, but this one allowed check-in until 19:00, which gave us more flexibility, so we chose it. We were happy that we could choose the main dish and each of us could pick what we liked. The food was luxurious and delicious, and we were very satisfied with both dinner and breakfast. Our children were also pleased to have a kaiseki meal instead of a buffet, and everything was delicious. They also happily ate the kids’ menu. The Room was spacious, with plenty of space even for our family of five. The bedding was mattresses rather than futons; I usually wake up with body aches, but perhaps because it distributed pressure well, I woke up without pain—actually better than usual. The bath wasn’t very large, with one indoor bath and one open-air bath, but it was relaxing and felt great. Overall, it was a very satisfying stay.

From the outside, the building may appear old, but inside it is clean and well-maintained. The front desk staff provide excellent service with warm smiles. While the large public bath has an older feel, it is kept very clean. The Room was also clean and tidy. The restaurant offers simple meals, but the staff's attentive service was commendable. Please note that the large public bath can get very crowded depending on the time due to many day-use guests.

We stayed as a family. They kindly let us enjoy playing in the river, and the children were delighted. My mother said it was a wonderful Ryokan and that she would like to visit Kajika-so again when the cherry blossoms are in bloom. I was also happy because I had expected to sleep on futons in a Japanese-style room, so having beds was a real comfort for me since I have lower back pain. We would love to visit again as a family. Thank you very much.

We stayed for three nights as a family of four. It’s a little away from Kokusai-dori, and a taxi costs about 600–1,000 yen. There is a supermarket about 200 meters away, open until midnight, which is very convenient. Free tea and coffee are available in the lobby. The Room was spacious enough, with two beds and a tatami area. The hours are limited (17:00–22:00 and 6:00–9:00), but there is also a large public bath, which was great for washing off the day’s sweat. There was also an ice machine. The Hotel staff were kind, and we had a comfortable stay.

I joined this Hotel’s stargazing event. After dinner, starting at 8:00 PM in the main hall, the director of a nearby observatory gave a slideshow talk about the night sky. All guests received an observation-event brochure and, as a gift, a wonderful photo taken in front of the Hotel by a local photographer. For the outdoor observation session, the Hotel blocked light from its windows, so we could clearly see the Milky Way. It was an ideal time to watch the Perseid meteor shower, and thanks to clear skies we saw many shooting stars. With plenty of explanations from the director as well, it was a very enjoyable stay.

The building has a sense of history, but the complimentary massage chairs let us unwind and relax. There were also other complimentary services and a free breakfast, so we were able to spend our time comfortably.

We stayed for one night from 7/18 as a family of four. The Room was spacious, cute, and very clean. Our kids were absolutely thrilled—they even said, “I’m going to make my future home like this!” The futon mattress on the raised platform was incredibly comfortable, and we slept so well. For dinner we chose sukiyaki, and we were excited by the large slices of meat. More and more side dishes kept coming out, and we ended up completely full—we even took the leftovers back to our Room. Everything tasted amazing. After dinner, since we had asked to do handheld fireworks, they provided a bucket and handled the cleanup for 200 yen, so our family could enjoy fireworks together for the first time in a while. The next morning, they kindly accommodated our request to leave at 6:30. They packed the shirasu rice bowl breakfast bento-style for us—and even added nyumen noodles so we wouldn’t get hungry later (one was made sundubu-style). Their warm hospitality—doing everything with guests in mind—really touched us. We also consulted them by email before our stay, and they always replied thoughtfully. It was truly a wonderful villa. We would love to stay again when we visit Awaji Island. Thank you for such a lovely time.

Despite the low price, the Room was clean, and being able to take off my shoes and relax on the carpet in a Western-style Room was incredibly comfortable. The washing machine and dryer were free to use, and they even stored my ice packs in the freezer for me. Breakfast was also excellent, with both bread and rice available, plus several kinds of side dishes. To be honest, I wasn’t expecting much, but I was very satisfied. This is a Hotel I’d like to stay at again. It’s a shame there’s no large public bath, but other than that, there’s nothing to complain about.

We arrived a little early, but relaxed in the lobby while enjoying shaved ice. That kind thoughtfulness made us very happy. This is an old but truly lovely Hotel, quietly nestled in the mountains of Atami. The soft, high-quality Onsen is outstanding. The building does show its age, and there is also an area where the owner lives, but that is more than made up for by the wonderful Onsen and meals. Fresh sashimi. Delicious fresh salmon roe. Steak and sukiyaki, and a great variety of desserts, fruit, and ice cream—everything was very satisfying. The amenities are plentiful as well—both in the Room and at the large public bath: DHC face & hand soap, gel lotion, cleansing oil, body & hand milk, milky gel, and hair milk, plus KOSE shampoo, conditioner, and body soap— an excellent selection. There is also a pool that can be used year-round, which is great for children. It really felt like what you would expect from Livemax. Considering how travel costs have risen in recent years, this resort offers excellent value for money. Many of the staff are from overseas, but they are well trained so we felt at ease and very comfortable throughout our stay. Whenever we want good hot springs water or delicious sashimi again, we will come back to stay here. I would highly recommend this very comfortable Hotel to many people. Thank you very much for your hospitality. We look forward to staying with you again.

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

I stayed for a Multiple Night Stay. The Room was clean, and since it was on the ladies-only floor, the DHC amenities were excellent! It’s a shame the ladies-only floor will be discontinued, but disposable items are available at the front desk. If you could also offer hair irons for loan, that would be great. Whenever I stay at a Business Hotel, I always wish there were anti-bedhead hair styling water available (even as a loan item).

Herbal medicinal teas before and after meals are also a nice touch. At dinner, you can drink as much as you like of your preferred beverages, including alcohol, and every dish was truly delicious. Although we stayed on a weekday, they kindly served us the weekend-only sashimi as well, which we enjoyed with fresh wasabi! The baths were crowded, so we couldn’t relax as much as we’d hoped, but overall we were satisfied. However, it was disappointing that the futon in the Japanese-style room was quite thin.

I found this Accommodation while looking for a one-night stay in Osaka this summer for my family of four. Since I searched around May and made a Reservation early, we were able to stay in a spacious Room for four at a much lower price. The lobby was spacious, the staff were pleasant, and the breakfast selection was plentiful and delicious. I’d like to make this our regular Accommodation in Osaka.