Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 298Page Number

We stayed for two nights as a family. Just as the Reviews said, the food was delicious and we were very satisfied. However, there was more than we could finish and we ended up leaving some, so we wished there had been a Plan with smaller portions. At dinner, we had seats with a beautiful view of the sunset. If we have another chance to visit Sado, we would definitely like to stay again.

My family of three stayed here recently. It was a last-minute trip, so we made our Reservation right before traveling. The Room we got was an 8-tatami Japanese-style room. I was a little disappointed at first, but once we checked in, I opened the door and found the entrance to the private bath right in front of us. A light at the entrance shows whether it’s in use, so whenever it was off, we could head straight in—such a convenient location. Best of all, the private bath is free, which was very appealing. The meals were also perfectly timed as a course menu, and everything was delicious! Both dinner and breakfast were exactly to our taste. It was a truly relaxing two days. This has become an Accommodation we’d love to visit again as a family soon.

I usually can’t sleep on trips and had resigned myself to that, but the choice of pillows was so good that I slept soundly every night! The welcome drink was also great. I was impressed that you can check how crowded breakfast is on the TV screen. The staff were cheerful and professional, which made my stay very comfortable. My only regret is that I wish I had stayed at this Accommodation for my entire trip.

We stayed as a family. They kindly let us enjoy playing in the river, and the children were delighted. My mother said it was a wonderful Ryokan and that she would like to visit Kajika-so again when the cherry blossoms are in bloom. I was also happy because I had expected to sleep on futons in a Japanese-style room, so having beds was a real comfort for me since I have lower back pain. We would love to visit again as a family. Thank you very much.

It was truly wonderful. The service exceeded my expectations. Once the renovation of Konpon Chudo is complete, I will visit again.

We stayed for three nights as a family of four. It’s a little away from Kokusai-dori, and a taxi costs about 600–1,000 yen. There is a supermarket about 200 meters away, open until midnight, which is very convenient. Free tea and coffee are available in the lobby. The Room was spacious enough, with two beds and a tatami area. The hours are limited (17:00–22:00 and 6:00–9:00), but there is also a large public bath, which was great for washing off the day’s sweat. There was also an ice machine. The Hotel staff were kind, and we had a comfortable stay.

Because it was raining, we changed our plans, checked in early, and decided to relax. It was nice that coffee and green tea were available for free, but unfortunately they weren’t to my taste. Since there is some distance between rooms, you can hear doors opening and closing, but you can’t hear voices or bath noise from next door, so I was able to relax. The Room was very clean and I was satisfied. The light snacks were also helpful. There are many other locations as well, so I’d like to use them again.

I joined this Hotel’s stargazing event. After dinner, starting at 8:00 PM in the main hall, the director of a nearby observatory gave a slideshow talk about the night sky. All guests received an observation-event brochure and, as a gift, a wonderful photo taken in front of the Hotel by a local photographer. For the outdoor observation session, the Hotel blocked light from its windows, so we could clearly see the Milky Way. It was an ideal time to watch the Perseid meteor shower, and thanks to clear skies we saw many shooting stars. With plenty of explanations from the director as well, it was a very enjoyable stay.

The building has a sense of history, but the complimentary massage chairs let us unwind and relax. There were also other complimentary services and a free breakfast, so we were able to spend our time comfortably.

Despite the low price, the Room was clean, and being able to take off my shoes and relax on the carpet in a Western-style Room was incredibly comfortable. The washing machine and dryer were free to use, and they even stored my ice packs in the freezer for me. Breakfast was also excellent, with both bread and rice available, plus several kinds of side dishes. To be honest, I wasn’t expecting much, but I was very satisfied. This is a Hotel I’d like to stay at again. It’s a shame there’s no large public bath, but other than that, there’s nothing to complain about.

The all-inclusive plan was very satisfying for families with children. I personally felt nostalgic about the little crunchy ice treats—they reminded me of my childhood, and they were really delicious! The Room was spacious and beautifully renovated, so it felt very clean. The building itself is probably older, so the unit bathroom was extremely small, but it wasn’t an issue since we could use the large public bath. The kids’ area was spacious and really helpful. We planned to use the pool, but it wasn’t open due to unexpectedly low temperatures and weather—this is my only regret. The food was delicious, and they didn’t strictly enforce time limits, so even while juggling our child we were able to eat plenty for the first time in a while. (My recommendations are the kanpyo with wasabi at breakfast and the simmered yuba at dinner.) Our 1-year-and-10-month-old son also seemed to enjoy his first Hotel stay—he was all smiles. (The surprise stuffed toy that came with our Room was adorable; he wouldn’t let go of it, and it made me happy too.) We will definitely come again! Thank you very much!

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

One night with two meals (breakfast and dinner) included. The food is delicious and features local specialty ingredients, letting you fully enjoy the charm of traveling in the area. The room is spacious and clean, and it’s very relaxing to sit on the balcony and enjoy the ocean view.

Herbal medicinal teas before and after meals are also a nice touch. At dinner, you can drink as much as you like of your preferred beverages, including alcohol, and every dish was truly delicious. Although we stayed on a weekday, they kindly served us the weekend-only sashimi as well, which we enjoyed with fresh wasabi! The baths were crowded, so we couldn’t relax as much as we’d hoped, but overall we were satisfied. However, it was disappointing that the futon in the Japanese-style room was quite thin.

I found this Accommodation while looking for a one-night stay in Osaka this summer for my family of four. Since I searched around May and made a Reservation early, we were able to stay in a spacious Room for four at a much lower price. The lobby was spacious, the staff were pleasant, and the breakfast selection was plentiful and delicious. I’d like to make this our regular Accommodation in Osaka.

I made a Reservation looking forward to the bath, but it was unfortunately out of order. However, thanks to the Hotel’s kindness, my Room was upgraded. I was very satisfied and enjoyed the spacious indoor bath. For breakfast, I had freshly baked bread, corn soup, and plenty of fresh vegetables—it was filling and became a wonderful travel memory. I would like this to be my first choice for my next stay in Sapporo.

We stayed with four friends. The building is old, but the Japanese-style room was spacious. The restroom was a bit hard to find, but we were able to use it without any issues. The dining area was also large, and thanks to staggered meal times it was rarely crowded. There was a wide variety of dishes, so we could enjoy our meal at a relaxed pace. Both baths require taking stairs from the entrance, so I felt it might be difficult for guests with mobility issues. One of the baths had water that was too lukewarm, so we couldn’t stay in for long. The parking lot is far away, but they provided Shuttle Service by car, which was helpful. Thank you for your hospitality.

Overall, we had a very satisfying stay. A clean property, a buffet, and a large bath! We enjoyed our reserved table tennis, and afterward you kindly extended our karaoke time by an extra 30 minutes. Thanks to the thoughtful hospitality of the Hotel staff, my children in their second year of working life were able to forget their daily stress and smile more. Thank you for a truly wonderful day.

This was my first time staying with Itoen Hotels. The Accommodation at Yunishikawa Onsen was very clean and pleasant. The buffet dishes were also replenished promptly, and I am truly grateful to all the staff. I would definitely like to stay again.

The Facility is new, and I was able to stay very comfortably. I had dinner at the Hotel’s buffet-style restaurant, and it was delicious with a wide variety of options. They also offer an all-you-can-drink Plan, which I used as well. It’s a reasonably priced and highly recommended Plan. Although it’s a bit far from the station, tram stop, and downtown area, there are great okonomiyaki restaurants nearby. In fact, it was nice to be able to explore places that locals frequent.