전국 × 고객 서비스 평가가 높은 호텔·료칸 - 280페이지

I stayed for one night while sightseeing in Otaru. The Hotel has great access to the main street, and there is a convenience store right next door, which was very convenient. Breakfast offered a wide variety of dishes, all delicious—I was almost disappointed that I couldn’t finish everything. Since the Hotel is new, it was clean overall, but it was a bit disappointing to find mold around the Room’s plumbing areas (such as the base of the sink faucet and the corners of the bathtub). That said, the staff were courteous and helpful, and I had a comfortable stay. I would like to stay here again when I visit Otaru.

Both dinner and breakfast were very satisfying. Dinner was a set course meal, with excellent seasoning and generous portions. Breakfast was buffet-style. The grilled red fish was delicious. Personally, I felt the salad bar selection was a bit limited. Overall, I was very satisfied.

Thank you for kindly accommodating our request for an early check-in due to the bad weather in advance. During our stay, the Hotel was clean and we really enjoyed it. I also had a great time with the friend I was traveling with. The teppanyaki dinner was delicious as well. Breakfast was also very tasty and we were very satisfied. We would love to visit again next time.

I stayed in June. It was a triple Room, but the beds were close together, and I really appreciated that we could still spread out three suitcases. There is an added power outlet and USB port by the pillow, but they get hot when in use, so please be careful. Also, they have a cover, so you might not notice them at first. The light switches in the Room are hard to understand, and it feels a bit dark. For the lamps, you need to pull the cord to turn them on. The bath area is an Onsen with two indoor baths plus an open-air bath and a sauna, so I was able to relax for a long time. It was clean and well maintained. The in-room bathroom is combined with the toilet. Adjusting the water temperature is inconvenient because you have to run both hot and cold water separately. The washbasin area was spacious. Thank you for keeping my frozen items at reception. It really helped. It’s three stops from Sapporo Station so it feels a bit far, but it’s about a 3-minute walk from the station nearby. It’s also within walking distance from Susukino Station (about 15 minutes), so I enjoyed getting around on foot. I will stay again.

We made another wonderful summer memory. The service, the cleanliness of the Facility, and the meals were all excellent. We would love to stay again. Thank you very much.

My first time in Sakura City, and I had a great impression. I’d love to visit again.

We stayed for two nights from 8/13 in a special Room with a private pool. We have stayed at nearly 10 Hotels across Okinawa (the main island, Miyako, and Ishigaki), and this was the best by far. Our children also said it was their No. 1. The Room itself was wonderful, and the cleanliness and quality of the meals were excellent as well. There was a small spot of dirt in the pool (something most people wouldn’t even notice), but our eldest daughter, who is very particular about cleanliness, became concerned. When we decided to contact the front desk, the General Manager personally came to take care of the cleaning, which made us feel sorry for troubling you. Thank you very much again for your kindness. We expect our next visit will be sometime next year or later, but we look forward to staying with you again.

Although it is a large Hotel, it was very quiet. The Room was spacious, and the bathroom was also very large, with an open-air bath and a sauna, so the facilities were excellent. The service was great, and the free Shuttle Service was truly helpful. I would like to stay here again.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

My son stayed here. Due to a typhoon and suspended train service, he needed to find Accommodation at short notice before reaching his destination, but he was able to make a Reservation. They responded politely and thoughtfully even with such a sudden request. It’s close to the station, and the Facilities are excellent for the price. The atmosphere is also great. Free breakfast was another welcome service. Their kind support gave me peace of mind as a parent. From my son’s expression when he came home, I could tell he had a comfortable stay. As a parent, I’m truly grateful.

An open location along a park facing the sea. The twin rooms offer an ocean view, while the single rooms have a land-side view overlooking a warehouse district, which is not bad. Considering the price, meals and room amenities are reasonable, and having a large public bath is wonderful. It's within walking distance to EAS (iias), so shopping and dining are convenient, making it very comfortable for a cozy stay.

This was my first stay at Dormy Inn, and I finally understood why my daughters always say, “This Hotel is great” whenever they use it on their trips. It goes without saying that it was quiet and the breakfast was delicious. What I personally loved most was the bottled water in the fridge—it was incredibly cold and felt amazing on my sweaty throat. Since it’s often left outside the fridge at other places, I was genuinely happy about that. There were also snacks provided, which helped satisfy a small hunger. Having a TV in the bathroom was a first for me, and watching a program while soaking in the bath was such a unique experience. The staff were all cheerful and efficient, which left a great impression. Thanks to this stay, I had a wonderful time in Matsue. As an aside, Dormy Inn’s character “Dormy Inko-chan” is adorable—it's rare to see a mascot with that kind of look (lol). Thank you for the sticker as well. I’ll be back again. Thank you very much.

This was our first stay. The train-view Room delighted our children. The open-air bath was also great. We had high expectations for the buffet, and it was excellent. The selection was well balanced—not too much or too little—so we could enjoy a bit of everything. While planning this one-night trip, we researched various Hotels, and choosing this Hotel close to the station was absolutely the right decision. After checkout, we went to Owakudani and Lake Ashi. Since we left at 9:00, the first cable car was nearly empty, and we had the ropeway all to ourselves as a family. They also stored our large luggage for us, so we could sightsee comfortably with light bags. For Hakone Free Pass users, I think this is one of the best Hotels. One small suggestion: after the kids fell asleep, it would have been nice to have a small table lamp to make the Room a bit brighter. It turned into a very enjoyable trip. We would love to stay again.

It’s about a 15-minute walk from Oita Station, but it’s reasonably priced, so I was very satisfied. Above all, the water quality in the large public bath with natural Onsen is excellent. The free breakfast was also a big help. There were so many options that it didn’t feel like it was free. I will stay here again on my next business trip to Oita.

The building is a Business Hotel, but it is close to Goryokaku and the bath was a natural Onsen. Some Business Hotels have large public baths, but this was my first time with a natural Onsen. I ended up soaking both at night and again in the morning.

Thank you for taking care of us during our stay. It was close to Nishi-Shinjuku, which was convenient for elderly guests. The Room was bright, the TV was large, and the bed was very comfortable, so we had a pleasant stay. We had dinner at the restaurant on the first floor, and all the staff were very attentive, allowing us to enjoy a relaxing meal. Breakfast also offered a great variety; the Japanese dishes were delicious, and the freshly cooked pancakes were unique and tasty as well. This is a Hotel we would like to visit again when we come to Tokyo. Thank you again for your hospitality.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!

Overall, this is an excellent Accommodation. I feel I received service that exceeded the price. Thank you very much for your hospitality during my stay.