Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 280Page Number

This was my first stay, and the Hotel lobby was spacious and wonderful. The Room was also large and comfortable. In the four-person Room, one bed was on the opposite side, and it was disappointing that there were no power outlets only there. The TV supported online streaming services, so it was great to watch what I like. It was easy to understand that the refrigerator power is controlled by a switch. The large public bath had an outdoor bath and four tubs of different sizes. The door to the large public bath also worked with the Room key card, so I felt safe with solid security. There were AEON and Coop Sapporo nearby, and we enjoyed both shopping malls. Due to my vacation schedule, I made separate one-night Reservations for two nights (a Multiple Night Stay), but I’m glad they changed it so I could stay in the same Room for both nights.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

I stayed here last June and again on my birthday, March 3 this year. The hotel is always clean, and the front desk staff are consistently kind and pleasant. I’ve stayed many times, and I always have a comfortable stay and leave feeling great. Whenever I visit Marugame, this is where I stay. I will stay again. Thank you very much.

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

My son stayed here. Due to a typhoon and suspended train service, he needed to find Accommodation at short notice before reaching his destination, but he was able to make a Reservation. They responded politely and thoughtfully even with such a sudden request. It’s close to the station, and the Facilities are excellent for the price. The atmosphere is also great. Free breakfast was another welcome service. Their kind support gave me peace of mind as a parent. From my son’s expression when he came home, I could tell he had a comfortable stay. As a parent, I’m truly grateful.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

Thanks to an early-booking deal, we were able to stay in a newly renovated Room on the 10th floor, so we enjoyed a luxury Hotel feel at Business Hotel prices. The bed was spacious and there was also a dining table. There were two sinks—one separate vanity and another bowl sink in the unit—which was very convenient for the two of us (my sister and me). For breakfast we chose the Japanese set meal; everything, including the small side dishes, was delicious, and we could relax while looking out over the Shinano River. From how lively the restaurant and lobby were, it felt like a long-established Hotel loved by locals. The only downside is that there are limited spaces in the underground parking lot, and even including outdoor parking it is often used by non-guests as well, so depending on your arrival time you may have trouble finding an available spot.

This was my first stay at Dormy Inn, and I finally understood why my daughters always say, “This Hotel is great” whenever they use it on their trips. It goes without saying that it was quiet and the breakfast was delicious. What I personally loved most was the bottled water in the fridge—it was incredibly cold and felt amazing on my sweaty throat. Since it’s often left outside the fridge at other places, I was genuinely happy about that. There were also snacks provided, which helped satisfy a small hunger. Having a TV in the bathroom was a first for me, and watching a program while soaking in the bath was such a unique experience. The staff were all cheerful and efficient, which left a great impression. Thanks to this stay, I had a wonderful time in Matsue. As an aside, Dormy Inn’s character “Dormy Inko-chan” is adorable—it's rare to see a mascot with that kind of look (lol). Thank you for the sticker as well. I’ll be back again. Thank you very much.

This was our first stay. The train-view Room delighted our children. The open-air bath was also great. We had high expectations for the buffet, and it was excellent. The selection was well balanced—not too much or too little—so we could enjoy a bit of everything. While planning this one-night trip, we researched various Hotels, and choosing this Hotel close to the station was absolutely the right decision. After checkout, we went to Owakudani and Lake Ashi. Since we left at 9:00, the first cable car was nearly empty, and we had the ropeway all to ourselves as a family. They also stored our large luggage for us, so we could sightsee comfortably with light bags. For Hakone Free Pass users, I think this is one of the best Hotels. One small suggestion: after the kids fell asleep, it would have been nice to have a small table lamp to make the Room a bit brighter. It turned into a very enjoyable trip. We would love to stay again.

It’s about a 15-minute walk from Oita Station, but it’s reasonably priced, so I was very satisfied. Above all, the water quality in the large public bath with natural Onsen is excellent. The free breakfast was also a big help. There were so many options that it didn’t feel like it was free. I will stay here again on my next business trip to Oita.

I stayed here while traveling around the Nihonbashi, Kyobashi, and Ginza areas. Since the Hotel is a short walk from Mitsukoshimae Station, it was quiet and relaxing enough that I didn’t notice any outside noise. The simple Room with just a bathroom and bed was easy to use. Thank you very much for handling the check-in and check-out procedures smoothly and courteously! I could really feel the kindness of the staff. Also, the built-in alarm clock was loud, which helped me avoid oversleeping in the morning (lol). I’d like to stay again.

Very close to Bellesalle. The Room was comfortable, with the bathtub and shower separated from the toilet. It was a very quiet environment, and I had a relaxing stay. I was able to get a lot of work done as well. Thank you very much.

Overall, this is an excellent Accommodation. I feel I received service that exceeded the price. Thank you very much for your hospitality during my stay.

We stayed here while cycling around Mt. Fuji. There aren’t any restaurants nearby, but we booked a plan with meals, so it wasn’t an issue. The staff were very helpful, and it was a great Accommodation for us. We’d like to stay here again when we go cycling around Mt. Fuji.

I stayed here as a base for attending a game at PayPay Dome. The Room is compact, but the bathroom and toilet are separate, which made it more comfortable than expected. It’s also conveniently located less than a 10-minute walk from Hakata Station, making it easy to get around before and after the game. Recommended for travelers who want a comfortable stay at good value.

It is set back from the main street, so it was a bit difficult to find.

It was clean and comfortable, and I had a pleasant stay. Thank you.

I was very satisfied and felt refreshed! I would like to stay again!

Thank you for your kind hospitality, which made our trip truly enjoyable. From the Reservation stage, you kept in touch by email, and from the moment we arrived you took great care of us—guiding us to the parking area and providing a space to park our motorcycles. The hot water was excellent, and my skin felt surprisingly smooth afterward. This is an Accommodation I would love to stay at again. Next time, I plan to come with my touring friends as a group. Thank you very much to all the staff for your thoughtful care.

Everything was excellent. The breakfast, in particular, was outstanding.