전국 × 고객 서비스 평가가 높은 호텔·료칸 - 252페이지

I had a very comfortable stay. Considering the price, it offered excellent value for money, and every meal was delicious with just the right portions. The Ryukyu-tatami Room was spacious and clean, making it easy to relax. Both the large public bath and the open-air bath were roomy, and the water felt soft with a slight silky texture—very soothing. I also appreciated being seated at a quiet end spot in the dining area for solo guests, which allowed me to enjoy my meals in peace. This is an Accommodation I would definitely like to visit again in a different season.

This was my first stay, and I was able to relax and unwind. There were plenty of indoor and outdoor dog runs within the Facility, along with a great selection of amenities and dog treats. They even had photo spots and raincoats, so it was perfectly equipped for traveling with a dog. I chose a Plan that allowed in-Room dining. The French dinner—especially the bouillabaisse packed with seafood—was delicious. Breakfast bread was also excellent. Since I was traveling solo, I used the bath in my Room, but the bath amenities were great as well, including POLA shampoo and skincare items such as lotion. The staff were kind and treated my dog warmly too. I would love to stay again.

Despite being in a prime location right in the heart of Minato Mirai, we were able to stay at the very affordable rate of 33,148 yen for 2 guests for 2 nights with breakfast included. We were given a Room with a wonderful view, and since it was our honeymoon, it became a great memory. Thank you very much.

I stayed here for an event at Wink Aichi. The Room was thoroughly cleaned down to every corner, and I had a very comfortable stay. I also liked the system of picking up amenities and loungewear as needed, as it reduces waste.

We had a very comfortable stay. Thank you very much.

Since we started traveling as a family, we often visit Kinugawa and Nasu, and we always stay at Hotel New Shiobara. This time was also Hotel New Shiobara. Since becoming premium, it has become even more comfortable. Above all, our children really love this hotel. The buffet meals, the baths, and the overall atmosphere inside the Hotel are all excellent. The newly opened lounge is also great. We plan to stay here again whenever we visit Nasu. Thank you as always.

Although I only stayed overnight, it was excellent value for money. I would like to stay again.

I stayed here for a concert at Festival Hall. Since it was practically next door, I could go back and forth several times for merchandise sales and the show itself. Even after the concert ended, I was able to relax and fall asleep while enjoying the afterglow.

The in-room cleaning amenities are well provided, making this a very good Hotel. Although the building is older, it has been renovated and feels like the most luxurious in Tottori. I would like to stay again.

I chose this Hotel because I’m interested in Japanese art and it is close to Rokkakudo. All the staff were pleasant, the Onsen was excellent, and the view from the open-air bath right in front of the sea was wonderful—I ended up soaking for a long time. Rokkakudo was directly in front of my Room window, and I was happy to be able to enjoy the view whenever I wanted. The meals were very filling. The locally caught sashimi was delicious. Thank you very much.

This was my first time staying here. The price was reasonable, and the late-night soba was incredibly delicious, so I was really looking forward to breakfast. Breakfast more than lived up to my expectations—I was very satisfied and would love to stay again.

It was my first visit in quite some time, and I came with my grandchild. From the moment we arrived at the entrance, I was impressed by the courteous service that hasn’t changed over the years. During our stay, you responded quickly to any situations that can arise when traveling with a child, so we were able to relax without any worries. Room service didn’t have a large selection, but everything was excellent, and it was nice to enjoy our meal at a leisurely pace. (*We had both Japanese and Western breakfasts, but unfortunately I forgot to take photos.) I would definitely like to stay again if I have the opportunity. Thank you very much for your hospitality.

I used this hotel as a base for a solo trip from out of town. The parking lot was very spacious, and I was able to park near the entrance, which made carrying my luggage quick and easy. At the front desk, they informed me in advance that there would be a group staying, and their thoughtful consideration made me feel at ease. I had a comfortable and worry-free stay. I would definitely like to stay here again when I travel to this area.

Thank you very much for your hospitality. This was my first stay, and the Hotel was conveniently located with easy access from the station. Not only the Hotel overall, but also the Room was kept clean and comfortable. Above all, every staff member was friendly and treated us with great care, which made our stay truly pleasant. Thank you again. I would definitely like to stay here again.

I made a Reservation on behalf of my parents, and they said it was wonderful! They mentioned that many of the staff were foreigners, so there were a few things they didn’t fully understand, but the food was delicious and they had a very enjoyable stay. The Room felt a bit old, and the railing was low, so families with small children should be careful. They also really enjoyed trying the sand bath for the first time. They were happy that the shop was spacious as well. They chose a Plan with all-you-can-drink; the draft beer was excellent, but the meal was so good and filling that they couldn’t drink much beer—haha. For dinner, I had noted in advance that they can’t eat fish, and you kindly accommodated this. My father was especially happy because everything served was something he could eat, which made me happy too. Thank you very much for taking such good care of my parents. Next time, we will stay with our whole family. Thank you again.

We stayed here during the Obon holidays with our family and our dog. The Room felt a little small for four adults plus a dog, but the amenities were well stocked, everything was thoroughly cleaned, and we had a very comfortable stay. The grass in the dog run was also beautifully maintained, and our dog seemed to have a great time. Some Reviews mentioned concerns about the food, but they kindly accommodated our request as we are not fond of river fish, and the meals were actually delicious. There was a wide variety of dishes—so much so that we wished we had started dinner a bit earlier to enjoy even more. It seems the dining hall offers many other menu items besides what we had this time, so next time we would like to choose a Plan without meals and try various dishes there. All of the staff were very kind and handled everything with care even during the busy Obon period, which impressed us. It was a wonderful Accommodation that made us want to return for another family trip. Thank you very much for taking such good care of us.

We stayed for two nights. The location is close to the downtown area, making it convenient for getting to Matsuyama Castle, Dogo Onsen, and anywhere else. The Room was spacious with stylish interiors, and our family of four was able to relax comfortably. It almost felt like a waste to use it just for sleeping. The in-room sauna was also wonderful and very relaxing.

True to its name, the baths were excellent. The large public bath was spacious, and the open-air bath in the Room was a comfortable size, so we were able to fully enjoy the baths. The meals also offered a wide variety; we had rice with simmered golden eye snapper and left completely satisfied. The rice was especially delicious, and we ate more than we should have. We would love to stay again.

Even though we arrived late at night, check-in was smooth. After resting, we enjoyed sightseeing in the morning and a live show at night (also easy to get to Makomanai!). Even without cleaning during our Multiple Night Stay, we were provided with fresh towels. (If I had to ask for more, it would be nice to have bottled water as well...) The complimentary drink corner was great—having some chilled non-alcoholic options would be even better. We had a very comfortable stay. We’ll be back next year on tour as a mother-and-daughter trip!

I originally made a Reservation for four nights, but due to the typhoon, we shortened our stay. Because it was a last-minute schedule change, there may have been food left in the refrigerator, and we may have caused inconvenience for the cleaning staff. The Reservation center staff kindly accommodated the sudden change, and their warm support was very reassuring during an uncertain time. As for the Room, it was spacious and very comfortable, with everything provided—hair dryer, amenities, kitchenware, and more. It was also great to be able to enjoy the drinks in the refrigerator right after arrival. However, every time I used the washing machine, an error “C09” appeared. After checking online, it seemed related to the lid sensor; by opening and closing it again I was able to use it somehow. Just sharing this information for future guests. I also would have liked more time to try the ReFa hair dryer and the Mirable shower. I would love to stay again next time.