전국 × 고객 서비스 평가가 높은 호텔·료칸 - 251페이지

They offer a happy hour with unlimited alcoholic drinks until the evening (though there was no beer), which I really enjoyed. After checking in, we stayed in the dining area and had a great time instead of going up to our Room. The front desk staff were also very friendly and helpful, which made us feel welcome. I would love to stay here again if I have the chance.

With a large parking lot and a gas station directly across the street, this Hotel along Route 20 is an unbeatable location for traveling by car. There are also plenty of restaurants nearby, as well as a large Ito-Yokado, which makes it convenient for families too. All staff members were cheerful and provided perfect service, and in particular, the bright morning greeting from a breakfast staff member who seemed to be in their 60s was just right to start the day. The guest Room was impeccably cleaned and very comfortable. I relaxed with the welcome drink in my Room while watching TV, and it helped me recover from travel fatigue. The bath salts and face mask were great amenities for women as well. My hair dried in no time with the dryer included in the Ladies Plan. It had been a while since my last stay at Super Hotel, but I was so satisfied that I’d like to stay again soon.

While the meals are not particularly luxurious, the quiet surroundings make it a relaxing place to stay. The area had been closed due to bear sightings, but a riverside walking path has now been developed all the way to Ryusendo Cave. The Iwaizumi Yogurt served at the Ryokan—highly praised by Mr. Ohtani—is excellent, and the milk is outstanding as well. The cold noodles at the Ryusendo Cave rest house were also very delicious. If you are worried about bears, there is a bus stop right in front of the property one stop before Ryusendo Cave (service is limited).

We stayed with a family of four and three dogs. It was our first trip traveling with dogs, so we had some concerns, but the Hotel was very dog-friendly and we were extremely satisfied. The Room was more spacious and cleaner than we expected. The bath on the second floor felt a little cool. Since it wasn’t a cold season, it only bothered us slightly. We would love to stay here again when we visit Amakusa.

I don’t usually stay at small Ryokan, but given the area, I felt comfortable doing so. The property and rooms were well maintained and very pleasant. Above all, the service was excellent. We ran late for dinner, and after checkout they even delivered a forgotten item to the station… I’m truly sorry for the trouble… yet everyone was smiling—thank you very much. The meals were also carefully prepared and delicious. If I have the chance, I’d like to stay again. Since I only used the public bath outside, I’m rating the Onsen bath a 3. Sorry.

I stayed for two nights. I wish the Room had a table or a luggage rack, as the desk with the TV was a bit small. It was hard to find space to eat bento meals or do any writing. Other services were good, and I especially appreciated having a sauna. If possible, it would have been even better with a relaxation area and a cold plunge bath.

An easy walk from Akashi Station to the Accommodation. The Room was very spacious and felt wonderfully open. The bath also felt almost like a private bath, as it was nearly all to myself.\n\nI was looking forward to dinner, and it exceeded my expectations. It felt like there was a top-class chef here. From the way the dashi was prepared to how the vegetables were cut, every dish was carefully made, and I was truly satisfied. With its distinguished history—such as the Tokugawa family crest—this Accommodation delighted my history-loving husband as well.\n\nThank you for taking such good care of us.

A very clean Room with a spotless unit bath! The staff were also wonderful, and it was a Hotel I was very satisfied with! I enjoyed my stay. Thank you!

Our second stay, following last year. Last time we chose a no-meals Plan and brought meat, vegetables, and other ingredients from home to enjoy a BBQ on the terrace. The terrace had a large gas grill, plus a table and chairs always set up. It was pouring rain outside, but the space was completely sheltered from wind and rain, so we could BBQ comfortably as if we were indoors. This time, since we planned to spend dinner with friends’ family in Omura City, we chose a breakfast-only Plan. Right after arrival, the staff warmly welcomed us and provided careful guidance and explanations about the Facility, while our dog enjoyed playing ball in the outdoor yard. Last time we booked a Room with a large garden but couldn’t use it due to heavy rain, so this time we chose one without a garden. Even so, there was still enough yard space for ball play, and there was also a dog run next to the Accommodation building. In addition to an indoor hinoki bath in the Room, there was even an open-air bath, so we could relax in the baths after returning from dinner and again in the morning. For breakfast, more than enough ingredients were prepared in the refrigerator, along with plenty of seasonings and tableware—so we made a luxurious morning meal at our preferred time and in our own way. For reference: my daughter had cheese toast with grilled bacon plus a fresh vegetable salad, yogurt, and soup; my husband had hot sandwiches with fried eggs plus salad and coffee—everyone ate what they liked and was very satisfied. One note: there were thorny plants growing in parts of the yard and dog run; it can be dangerous unless removed before letting dogs play. We ended up trimming some ourselves while saying it would be nice if it were mowed shorter overall. Even so, it’s an excellent Facility—we will definitely stay again.

Thank you for everything! This was my first time visiting Ryujin Onsen, and it was a wonderful Accommodation. All the staff were polite and friendly, which I truly appreciated. The buffet meals were delicious, and I enjoyed choosing my favorites. The Room was clean and comfortable, and I was very satisfied with my stay. And the Onsen!!! The silky-smooth water was amazing—so relaxing. It felt like bathing in lotion, and my skin stayed moisturized long after, which really impressed me. It’s a bit far away, but I’d love to stay here again. Thank you very much.

The Room was spacious and even had a massage chair, and I was able to stay very comfortably without any electronic noises or water sounds. The meals were delicious as well. I would stay again.\nIt’s a bit far from the station, but it was walkable.

The view from the 4th floor opened up to a bright blue sky and ocean—I couldn’t help but gasp. I swam in the Room’s pool, had a beer on the balcony deck chair (everything in the fridge is free), soaked in the bathtub while gazing at the sea again, and enjoyed champagne in the lounge—every day felt wonderfully relaxing. For dinner we went to Soba Miyako, Shigira Blue, and the newly opened Chinese restaurant Kohakuro; all were delicious. My husband and I are already talking about when we should come back next. We’ll likely be staying with you again, so thank you in advance.

It’s a very clean Hotel. The front desk staff provided exceptionally friendly and wonderful service. I stayed in a triple Room with my children, and it was spacious and very clean. The view was amazing! The kids were thrilled. In the morning, there’s a bus that takes you to USJ, so access was convenient. The location is right in front of JR Bentencho Station, but you have to take an overpass and make a detour, so it can be tiring with lots of luggage. It may also be a bit hard to find your way. The breakfast buffet on the 51st floor offers an incredible view. The food was delicious as well. It was extremely crowded, though. Overall, I’m very satisfied! I’d love to stay again.

I booked a two-night stay because it was the closest Hotel for my fan activities. To be honest, I didn’t have high expectations, but after actually staying here, I was impressed by the clean Room and, above all, the kind service from all the staff. It was a wonderful Hotel that made me want to come back for sure. Thank you very much.

The Room was thoroughly cleaned and well organized, to the point that you wouldn’t notice its age, so I felt at ease during my stay. Since the Room has an open-air bath, I could soak at my own pace and it was very comfortable. Best of all, I could relax and unwind while listening to the sound of the river flowing just below. All the staff who assisted me from check-in to check-out were kind. I rated it 4 stars because I felt the incense scent at the front desk was a bit too strong.

Everything was great except that the Room was so hot I could barely sleep. There was a fan in the Room, so I should have turned it on, but I couldn’t be bothered to get up, plug it in, and switch it on, so I just endured it until morning. After taking a bath in the evening, I enjoyed 4 of the 12 kinds of complimentary shochu in the lounge. Then live music started as well, and it was such a lovely time relaxing on a comfortable sofa. For the shochu, ice, cold water, and hot water are provided, so you can drink it however you like. As is often the case with buffets, it was quite crowded at mealtime, but there were also Kagoshima local dishes, which made it fun.

This was my first stay. The view from the Room was wonderful, right by Lake Hamana. Since it was summer, we brought handheld fireworks, and they kindly lent us a bucket and candles so we could enjoy them by the lakeside. They also provide a designated trash disposal area, so I highly recommend it. We chose the Plan with dinner and breakfast included and enjoyed buffet-style meals with a wide variety of options, including gyoza and eel—both my spouse and I were very satisfied. On the second day, an unexpected issue came up and we returned to the Hotel late at night; the staff assisted us. Thank you very much. We would love to stay again.

I’ve often stayed at compact, functional Hotels lately, but I was truly impressed to stay at a full-fledged Onsen Hotel again after a long time. The spaciousness throughout and the fresh flower arrangements displayed along the long corridors made me feel genuinely warm and welcomed. The buffet dishes were also creative and thoughtfully prepared, making for an enjoyable time. Needless to say, the large public bath was outstanding.

This is my third stay this year. I really enjoy the dinner meat dishes and the wide variety of side dishes, and I can take my time and relax while dining. The baths are clean, the Hotel is quiet throughout, and it’s one of my favorites. However, this time the dinner meat platter was quite salty. The hamburger steak in particular could have been seasoned more mildly. After the meal, I refilled my tea several times in the lobby to quench my thirst. Breakfast was excellent with nothing to complain about. I will stay again.

We stayed here for a family trip. The entire property was kept very clean. We were extremely satisfied with the Room, meals, bath, and service. Our daughter, who was looking forward to the all-you-can-eat salmon roe and sashimi, said it was the best she has ever had, and we’re glad we chose this place. Being able to choose your own yukata is a nice touch for women. We didn’t have time to try the complimentary coffee and shaved ice, but it’s a wonderful service. It was great value for money and an affordable price for a family trip. We would love to stay again.