Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 251Page Number

I stayed here for two days while my child had baseball games in Iwamizawa. It was just over a 20-minute drive from Iwamizawa, and having an Onsen was great. Also, since I needed to use ice packs the next day, I asked the front desk if they could freeze them for me. It was a bit of an imposition, but they kindly agreed. It really helped—thank you very much. The only slightly disappointing point was that the water pressure at the sink was a bit weak. I also thought it would be nice if there were an ice machine. If I have another chance to visit the area, I would like to stay at this Accommodation again. Thank you for your hospitality.

Great location and affordable! The Room was very clean, and I loved that it had wooden flooring instead of carpet—it felt really nice. I was also happy that the amenities were DHC. There’s a beef tongue restaurant less than a 1-minute walk away, which was very convenient. If I get to visit Sendai again, I definitely want to stay here.

The parking lot is spacious, and the front desk staff were very helpful. With the welcome bar and welcome food, it honestly felt like, “Is this price really okay?” Breakfast was a Japanese and Western buffet with a great selection—I ate too much. I immediately messaged about a dozen friends on LINE telling them to go. The Room was comfortable with a unit bath, and the air conditioning worked well. The only downside was that the washlet was an older model and not very easy to use.

Pros: - It’s a reasonably priced Hotel, but perhaps because it’s part of the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was brisk and professional—very pleasant. When I asked after checkout whether they could keep some food refrigerated while storing my luggage, they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The small raised tatami area is also relaxing. I would have preferred floor cushions (zabuton) over regular cushions, but that may be intended for international guests. Cons: (all minor “if I had to say” points—not deal-breakers) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal. That said, the exit is right nearby, so it’s a good location if you plan to visit the surrounding area. - The in-Room TV remote has buttons for Netflix and similar services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style properties, but the ceramic washbasin has a rough texture; when washing your face, if your fingers brush against it, it can sting a little. - I used the spa; since it seems to be regular guest Rooms converted into treatment spaces and you step out into a guest-room corridor from reception first, it may feel slightly less “special.” The treatment itself was very good.

My husband liked it, and this was our second stay due to other commitments. This time we couldn’t book a single room and stayed in a twin, but he said it was spacious and he was satisfied. The large public bath is also spacious, and he really likes this Route Inn. Thank you very much for your hospitality.

I stayed here on a business trip. The Room is compact but functional, with no complaints. The bed was a larger queen size and very comfortable, so I slept well and could really relax. The welcome bar at dinner time had a wide selection of alcoholic drinks and soft drinks, and there was also a microwave, which was great—I could enjoy dinner with the bento and side dishes I brought in while having a drink. I also appreciated the Onsen public bath; I could check how crowded it was on the in-room monitor, so I could bathe comfortably without stress. Breakfast was delicious as well—especially the freshly baked bread, which was so soft and tasty that I wished I could buy some to take home. The staff responded quickly to my requests, which I thought was excellent. This was my first stay with the Super Hotel chain, but I would definitely choose it again for future solo business trips.

They offer a happy hour with unlimited alcoholic drinks until the evening (though there was no beer), which I really enjoyed. After checking in, we stayed in the dining area and had a great time instead of going up to our Room. The front desk staff were also very friendly and helpful, which made us feel welcome. I would love to stay here again if I have the chance.

With a large parking lot and a gas station directly across the street, this Hotel along Route 20 is an unbeatable location for traveling by car. There are also plenty of restaurants nearby, as well as a large Ito-Yokado, which makes it convenient for families too. All staff members were cheerful and provided perfect service, and in particular, the bright morning greeting from a breakfast staff member who seemed to be in their 60s was just right to start the day. The guest Room was impeccably cleaned and very comfortable. I relaxed with the welcome drink in my Room while watching TV, and it helped me recover from travel fatigue. The bath salts and face mask were great amenities for women as well. My hair dried in no time with the dryer included in the Ladies Plan. It had been a while since my last stay at Super Hotel, but I was so satisfied that I’d like to stay again soon.

While the meals are not particularly luxurious, the quiet surroundings make it a relaxing place to stay. The area had been closed due to bear sightings, but a riverside walking path has now been developed all the way to Ryusendo Cave. The Iwaizumi Yogurt served at the Ryokan—highly praised by Mr. Ohtani—is excellent, and the milk is outstanding as well. The cold noodles at the Ryusendo Cave rest house were also very delicious. If you are worried about bears, there is a bus stop right in front of the property one stop before Ryusendo Cave (service is limited).

We stayed with a family of four and three dogs. It was our first trip traveling with dogs, so we had some concerns, but the Hotel was very dog-friendly and we were extremely satisfied. The Room was more spacious and cleaner than we expected. The bath on the second floor felt a little cool. Since it wasn’t a cold season, it only bothered us slightly. We would love to stay here again when we visit Amakusa.

Convenient access from the expressway and a spacious parking lot made it ideal for traveling by car. The property was well cleaned throughout, making for a pleasant stay. The Room also felt clean, but even a small table would have made it more convenient. Since I ended up checking out late at night, I bought a bento at the adjacent convenience store, but it was disappointing that there was only a desk. The large public bath seemed like it would feel full with about four people, but I avoided peak times and used it comfortably. For breakfast, I chose the Japanese set meal. It was colorful, nutritious, and delicious—an excellent way to start the day.

An easy walk from Akashi Station to the Accommodation. The Room was very spacious and felt wonderfully open. The bath also felt almost like a private bath, as it was nearly all to myself.\n\nI was looking forward to dinner, and it exceeded my expectations. It felt like there was a top-class chef here. From the way the dashi was prepared to how the vegetables were cut, every dish was carefully made, and I was truly satisfied. With its distinguished history—such as the Tokugawa family crest—this Accommodation delighted my history-loving husband as well.\n\nThank you for taking such good care of us.

A very clean Room with a spotless unit bath! The staff were also wonderful, and it was a Hotel I was very satisfied with! I enjoyed my stay. Thank you!

This was my first time staying here. The front desk staff kindly explained everything, so I felt at ease throughout my stay. The amenities were well stocked, which was great. Inside the container house, it does shake a bit if you move around too much, which I noticed, but otherwise it was surprisingly quiet and I was able to relax. Having light snacks available was also very helpful. I would love to stay again in the future. Thank you for your hospitality.

Our second stay, following last year. Last time we chose a no-meals Plan and brought meat, vegetables, and other ingredients from home to enjoy a BBQ on the terrace. The terrace had a large gas grill, plus a table and chairs always set up. It was pouring rain outside, but the space was completely sheltered from wind and rain, so we could BBQ comfortably as if we were indoors. This time, since we planned to spend dinner with friends’ family in Omura City, we chose a breakfast-only Plan. Right after arrival, the staff warmly welcomed us and provided careful guidance and explanations about the Facility, while our dog enjoyed playing ball in the outdoor yard. Last time we booked a Room with a large garden but couldn’t use it due to heavy rain, so this time we chose one without a garden. Even so, there was still enough yard space for ball play, and there was also a dog run next to the Accommodation building. In addition to an indoor hinoki bath in the Room, there was even an open-air bath, so we could relax in the baths after returning from dinner and again in the morning. For breakfast, more than enough ingredients were prepared in the refrigerator, along with plenty of seasonings and tableware—so we made a luxurious morning meal at our preferred time and in our own way. For reference: my daughter had cheese toast with grilled bacon plus a fresh vegetable salad, yogurt, and soup; my husband had hot sandwiches with fried eggs plus salad and coffee—everyone ate what they liked and was very satisfied. One note: there were thorny plants growing in parts of the yard and dog run; it can be dangerous unless removed before letting dogs play. We ended up trimming some ourselves while saying it would be nice if it were mowed shorter overall. Even so, it’s an excellent Facility—we will definitely stay again.

Thank you for everything! This was my first time visiting Ryujin Onsen, and it was a wonderful Accommodation. All the staff were polite and friendly, which I truly appreciated. The buffet meals were delicious, and I enjoyed choosing my favorites. The Room was clean and comfortable, and I was very satisfied with my stay. And the Onsen!!! The silky-smooth water was amazing—so relaxing. It felt like bathing in lotion, and my skin stayed moisturized long after, which really impressed me. It’s a bit far away, but I’d love to stay here again. Thank you very much.

The Room was spacious and even had a massage chair, and I was able to stay very comfortably without any electronic noises or water sounds. The meals were delicious as well. I would stay again.\nIt’s a bit far from the station, but it was walkable.

I always stay here when I’m on business in Tokushima. I’ve stayed at many Hotels, but this is truly my favorite. I sleep so well, and I can head to work the next morning feeling refreshed. The breakfast is also genuinely delicious. The menu changes every morning, so even on a Multiple Night Stay I never get tired of it—I look forward to waking up each day wondering what will be served. Above all, the staff are wonderful. They are always cheerful and welcoming, and many times I’ve been impressed by their thoughtfulness—remembering casual conversations and even small details. Coming back to the Hotel naturally makes me feel at ease. The main reason I keep coming back may be the staff. Rather than “I want to stay again,” it feels more like “I want to come back and see everyone again.” It’s a Hotel I truly love. Thank you always.

Mercure. With all-inclusive service and an Onsen, it was perfect for a long stay. We stayed for 6 nights, and all the staff were kind and cheerful, making it extremely comfortable.\nBoth breakfast and dinner were delicious, and we were very satisfied. Having an Onsen was a great bonus.\nAlthough it rained often, we never got bored. It’s a Hotel we’d love to return to.\nAlso! My husband, who loves alcohol, was thrilled that he could enjoy Tosa sake in many different brands, and he said he wants to come again.\nWe were worried about access at first, but Nishibun Station was within walking distance for a pleasant stroll.

It’s a very clean Hotel. The front desk staff provided exceptionally friendly and wonderful service. I stayed in a triple Room with my children, and it was spacious and very clean. The view was amazing! The kids were thrilled. In the morning, there’s a bus that takes you to USJ, so access was convenient. The location is right in front of JR Bentencho Station, but you have to take an overpass and make a detour, so it can be tiring with lots of luggage. It may also be a bit hard to find your way. The breakfast buffet on the 51st floor offers an incredible view. The food was delicious as well. It was extremely crowded, though. Overall, I’m very satisfied! I’d love to stay again.