전국 × 고객 서비스 평가가 높은 호텔·료칸 - 237페이지

This was our Accommodation on the last day of our trip to Hokkaido. There was also a bus from Sapporo, so access was convenient. We made a Reservation for an Executive Suite. From check-in we used a dedicated counter, and there was also an exclusive lounge, which made the stay feel special. The bathroom was spacious and relaxing, and we were very satisfied. However, dinner was a buffet in a large hall, but it was so crowded that we couldn’t take our time, which was disappointing.

I stayed here a year ago. Last time, there was a water outage early in the morning, so I couldn’t use the toilet or even wash my face—it was very difficult. This time, I’ll write a proper review. First of all, thank you very much for accommodating an additional guest at short notice on the day. The extra bed was absolutely fine. The Room was spacious, had a great view, and above all was very clean. The large public bath was also wonderful. I could relax in the small room with massage chairs as well. My top recommendation is the breakfast. It’s on a completely different level from nearby Business Hotels—excellent. The value for money is outstanding. I honestly can’t believe you can stay at this price. It may be slightly more expensive than nearby Business Hotels, but I was very satisfied. I’m sure I’ll stay again next time. That said, the gym area is modest, and there were times when the Wi‑Fi connection was unstable. Still—yes, absolutely—I will stay again. Thank you very much.

We stayed here for a family trip, and we were extremely satisfied with this Accommodation overall! Best of all, “Ichiban Shibori” was all-you-can-drink from the moment we checked in. While the Room does feel a bit dated, it was thoroughly cleaned and very comfortable. Because the Facility has been expanded multiple times, getting to our Room felt like navigating a maze (in a good way), which made it fun—like an adventure. Dinner offered an excellent selection, including sashimi, braised pork belly, oden, marinated firefly squid (hotaru-ika), and even craft beer. Breakfast items like shirasu and negitoro were also delicious. The baths were wonderful—especially the open-air “Takimi Bath” with a waterfall view! Since there is no washing area at the Takimi Bath, we recommend washing in the main public bath first before heading over.

I stayed with my two sons, aged 19 and 17. The seafood bowl at breakfast was outstanding. In the evening, we enjoyed bowling and photo booths like when the kids were little. The Room was clean and wonderful. Perhaps because the large public bath uses natural Onsen water, it felt a bit slippery.

Breakfast was buffet-style for sides such as drinks, beer, and salads (there was also curry). For the main dishes, you order via a QR code—various kinds of toast and more—and you could order as many items as you liked. Everything tasted great, so choosing the breakfast-included plan was absolutely the right decision. However, it was disappointing that scratches and peeling were noticeable in places like the hallways, walls, and elevator corners. Still, even taking that into account, I’m glad I stayed here. (The location was also convenient—across from Euglena Ishigaki Remote Island Terminal and close to Ishigaki City Public Market.)

I stay here often when visiting Miyakojima. It’s especially convenient because it’s close to Miyako Airport, so I almost always choose it for my last night. Even though it’s in the Business Hotel price range, there’s a pool and you can still enjoy a true resort atmosphere. Since it’s new, both the Room and the facilities are very comfortable. If you have a car, there’s a large supermarket nearby, making shopping easy. It also feels equally close to all the main sightseeing spots, so I never find it inconvenient. Thank you to all the staff for accommodating my sudden request due to a flight cancellation. I will stay again.

The staff’s hospitality was excellent. I booked a breakfast-included Plan, and the meal was beautifully presented, with delicious rice. At the on-site pastry shop, their desire for guests to truly enjoy the sweets really came through. I tried the silky pudding with vanilla beans and it was outstanding. It seems you can also buy pastries for takeout, so I’d like to stop by again when I visit Utsunomiya. Since weddings are held here as well, the lobby and other areas felt calm and pleasant. There is plenty of parking, so arriving by car was no concern at all.

This is my third stay. Every year during the Obon holidays, I visit my family home, and the day before returning home I always stop by this Hotel to unwind. I relax in the Onsen and enjoy the buffet, and I always leave satisfied. The staff’s courteous service and prompt assistance are truly appreciated. I look forward to staying again next year.

Every year around this time, I stay for a Multiple Night Stay for work, and I really appreciate that even though it’s a tourist area, you can book a room-only stay. The Room is spacious and helps me recover from work fatigue. This time, unlike usual, they prepared an ocean-side Room for me, and I was truly grateful to be able to soak in the bathtub instead of just using the shower in the unit bath. See you again next year!!

Stayed at Asarigawa Onsen for the first time in 30 years. Since the reservation was made the day before, room options were limited, but it was a spacious room. However, there was some noise from the pipes. Dinner was very delicious, though I wished for a few more dishes. The breakfast buffet had more variety than expected, and the curry was tasty. Next time, I’d like to try using the izakaya. The Christmas decorations inside were beautiful, and the live piano performance was amazing—I listened for an hour. The open-air onsen was nice, but I felt there could be more baths available. The staff's service was excellent; I’d love to visit again in a different season!

We stayed in a Japanese-Western style room with an open-air bath. The Facility was clean and relaxing, and we were able to unwind at our own pace. We truly appreciate how kindly and thoughtfully you accommodated our requests, such as a surprise cake and extra bath towels. Breakfast was delicious too!

I stay here every June. The bamboo shoots at dinner and the omelet at breakfast are delicious! Thank you to all the staff for always welcoming me so warmly.

It was great—the public bath wasn’t crowded, and the water quality was excellent. There wasn’t a good place to meet in the lobby, but it couldn’t be helped. Thank you.

This is the reliable Route Inn. It’s right in front of the station, yet parking and breakfast were both free. We went to Tsuruga for a day at the beach, so we checked in late and checked out early—just needed a place to sleep—and this Hotel was a great value thanks to its cleanliness and large public bath. The bath was clean and the water temperature was comfortable, but the women’s area could use more washing stations. We also enjoyed the plum juice in the lobby. Overall, it offered excellent value for money.

The Onsen was crowded, but it felt wonderful. There were also various L’Oréal oils available, which was a nice touch when blow-drying. The Room felt clean. The window blinds wouldn’t fully close to the bottom, so the morning sun was a bit bright at bed level, but overall it was a convenient Hotel with great access for getting around and sightseeing.

Check-in is automated, and you need to pick up amenities from the front desk, but staff are always there to assist with check-in, and security feels very solid. The tea, coffee, and toothbrush amenities were on par with a luxury Hotel. The Room was also very comfortable for working: the desk and functional designer chair were great, plus there was a separate sofa and mini table, and plenty of power outlets. There are four wall-mounted hangers which is convenient, but there is no closet, so it may not suit guests with lots of clothes. A carry-on suitcase fit easily by the bedside. You can see the Hotel from the Shinkansen exit, and although the subway entrance has stairs, it’s right in front of the Hotel—very convenient. I’d like to stay again.

We had a wonderful stay. The open-air bath was a very calming space, and we were able to relax while listening to the sound of water and insects. The shampoo was also comfortable and didn’t leave our hair feeling squeaky. The Ryokan itself was spacious and felt like a maze, making it fun to walk around as if exploring. The barley tea and apple rooibos tea after the bath were also a thoughtful touch. I hadn’t been reading much for quite some time, but using the “Kotoba no Atelier” inspired me to make time for reading again in my daily life after this stay. I also wrote a Tokitegami letter and had a lovely time. Breakfast was buffet-style and everything was delicious—especially the fruit punch. Before breakfast, I ground coffee beans for drip coffee, which was also excellent and made for a very fulfilling experience.

We stayed with six people, including infants. The Hotel features a spacious, open lobby, and the Room was also clean. Best of all, being able to enjoy the Onsen in the Room was amazing. The water felt silky and slightly slippery, leaving our skin soft and supple. All of the meals were delicious, especially the vegetables and curry. The staff were very kind to our young children, making it an easy and comfortable stay. We would love to visit again.

As it was during the Koshien final, many guests seemed to be baseball-related, and there were baseball displays inside the Hotel as well, which really added to the excitement. The staff were all very pleasant, and breakfast included vegetable dishes, meat, fish, oyakodon, curry, and more. Everything was delicious and well balanced. The drink service next to the front desk was truly appreciated—I used it before and after going to the large public bath. The Room was also clean and comfortable. It would have been even better if the Room refrigerator had more depth and if the hair dryer were more powerful, but overall I felt this is a Hotel that really considers guests’ needs. The convenient access right in front of Amagasaki Station was also a big plus.\nI would like to stay again.

Although our stay ended up being five nights including an extended stay due to a typhoon, we were able to spend the time very comfortably. The front desk staff took excellent care of us, and we sincerely appreciate your support. I have visited Ishigaki Island many times, but this was my first time staying at a Hotel near the port; the convenient access for visiting multiple nearby islands was wonderful, and I would love to stay with you again. There were also several international staff members, and their friendly service with warm smiles was truly pleasant and relaxing. Thank you very much.