전국 × 고객 서비스 평가가 높은 호텔·료칸 - 207페이지

The cleanliness and well-equipped Facility you’d expect from a large Hotel really stood out. The Hotel’s large public bath was excellent, but the Ocean Spa fuua was even better—its seamless connection with the sea and the open, partition-free standing bath were outstanding. At night, we were lucky to be able to watch Yugawara’s fireworks from our Room. As for dining, if I had one wish, it would be having two venues instead of just one—then even a Multiple Night Stay might feel less repetitive.

I brought my elderly father, who loves Onsen but has difficulty walking. When I mentioned this at the time of Reservation, they prepared a Room right next to the elevator. I also requested a barrier-free Room, and it was spacious with handrails throughout. Even the tatami area was set up so he could relax comfortably in a chair, which made him very happy. The bath in our Room had 100% natural Onsen water flowing continuously 24 hours a day—it felt almost too luxurious. There was a step at the entrance to the tub, and the inside of the bath was slightly raised as well. A sturdy shower chair was provided, so I felt safe letting him bathe. Of course, he also enjoyed the large public bath with my husband. For dinner, a chef came to our Room and served freshly fried tempura and freshly grilled steak. Everything was truly delicious. The kamameshi rice was excellent too, and the portions were just right—we were completely satisfied. All of the staff were very kind. At check-in they helped us choose yukata together, and even though my father used a wheelchair that we borrowed there, one of the senior managers spoke warmly to him—he was deeply touched. This is a Hotel he visited many times with my late mother, and he spent two full days here looking genuinely happy. It meant so much to be able to do something special for him. Thank you very much.

The guest lounge was great. On the day I stayed, there was an event where I could meet Qoo, and it was amazing. So cute!! The breakfast was delicious too!

This was our second stay, and we were satisfied with everything—the staff’s hospitality, the cleanliness of the facilities, and the meals. Traveling with my elderly mother in the heat, we were able to take it easy and enjoy a relaxing stay at the Hotel. The Onsen also offered a soothing atmosphere, and we had a wonderful time. We would love to return again.

We stayed for one night with four adults and a 7-month-old baby. We really appreciated the thoughtful touches, such as the baby crib and various children’s amenities. The large public bath was spacious and relaxing, and the view from the open-air bath was soothing; in particular, the half-body soaking area was so comfortable we could have stayed in it forever. The meals were also satisfying, with a nice mix of Japanese, Western, and Chinese dishes. We would love to stay again.

We thoroughly enjoyed both the dinner and breakfast buffets. At dinner, the Shimane Wagyu roast beef and sweet shrimp were especially delicious. For breakfast, in addition to making our own seafood bowl, we also loved the Shimane Wagyu beef stew, which was hearty with plenty of meat. The garden was beautiful, and all the staff were kind and helpful. Thank you very much.

Our children love this place, and we visit almost every year; this year again we were able to relax and enjoy our stay. There was a small mix-up with part of the dinner, but it was resolved promptly, and both the staff’s response and follow-up were excellent, so we were very satisfied. We would love to visit again.

The building is old, but thoughtful arrangements throughout make for a comfortable stay. A wide variety of meals are offered, including seafood dishes unique to Hakodate, which were very satisfying. The Onsen features a spacious area, with separate spaces for washing and bathing, ensuring comfort. Access is convenient as it’s about a 10-minute bus ride from the airport, making this Hotel easy to use.

Omicho Market is so close it feels like it’s next door, and major sights such as Kenrokuen Garden and Higashi Chaya District are also within walking distance. There’s a convenience store nearby as well—an excellent location. The Hotel Room was clean and comfortable, with the toilet and shower Room separated. The large public bath and open-air bath on the top floor were also wonderful. If I go to Kanazawa again, I’ll definitely stay here again. I was extremely satisfied with this Hotel.

All staff were friendly and approachable, and we had a wonderful time. For breakfast, the Thai dishes on the 2nd floor were excellent, and the reservation-only Japanese breakfast in the Club Lounge was also outstanding—both were very satisfying. We also visited Osaka’s rare rooftop bar, “Crude Deck,” and enjoyed an evening atmosphere reminiscent of Southeast Asia. We would love to stay again.

I was able to enjoy an extraordinary getaway at this quiet mountain resort, with a soothing atmosphere and magnificent views of Mt. Asama. The staff’s warm smiles and professional service—always offering the finest hospitality—were truly comforting. Dinner while watching Mt. Asama at dusk from the mountaintop was a special experience you can’t find anywhere else. From the spa’s open-air bath, the sky felt vast; I imagined how beautiful the stars must be on a clear night, and after my bath I cooled down with a soft drink at the poolside bar. The view from the pool over the European-style buildings, courtyard, and Mt. Asama beyond was also outstanding. It was a Resort Hotel where you can enjoy a truly special summer retreat.

I have stayed here many times, and the staff are always very courteous. The Room was clean, and I had a comfortable stay.

I booked as a solo guest and expected a small Room because the rate was reasonable, but it was spacious enough for two people. The bathroom vanity area was also large and very clean. With a 12:00 checkout and a delicious, high-quality breakfast menu, I was able to enjoy a relaxing morning. I would like to stay again.

The location near Takayama Station was excellent and very convenient. Takayama sightseeing was close by, and as a couple in our 70s, we were able to enjoy about a two-hour walk. The Hotel staff were kind, so we felt comfortable staying there. We had both breakfast and dinner, and the meals were delicious. We would like to stay again and would recommend this Hotel to friends.

The only drawback is that it’s far from the station, making it a bit tough to walk. However, once inside, you can enjoy reading comics, have ice cream, and the Room is equipped with individual air conditioning for comfort. Being able to use the bath all night is also greatly appreciated.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.

I often use this Hotel for day-use stays.\nTrue to its name, Spa Vintage, the Facility interiors are stylish and refined. The authentic sauna and cold plunge pool are also excellent, leaving both body and mind refreshed.\nI also love that they regularly offer löyly sessions.\nThe restaurant is highly recommended as well, with a superb location where you can enjoy Kobe’s night views.

I stayed here to attend a concert at Tokyo Dome. The front desk staff were very helpful, and having someone on site 24 hours a day made me feel safe. The Room is indeed small, but it’s more than enough if you just need a place to sleep. Bath towels, face towels, a toothbrush set, cups, shampoo, conditioner, body soap, and a hair dryer were also provided. Above all, having a private bath and toilet at this price was truly appreciated. I would like to stay here again if I have the chance.

When I lived in Asahikawa, I used to dine at this restaurant because the food was excellent. For this stay, I chose the Plan with breakfast. The asparagus dishes and the ramen made fresh on the spot—along with many other delicious options—were all outstanding, and I was very satisfied. The Room feels a bit dated, but the food more than makes up for it. I will stay here again.

The location was great, and the staff were very helpful. The amenities and bed were also more than satisfactory. I’m giving it 4 stars because the unit bath was the usual type. (Laugh) Breakfast had a wide variety of options and was delicious. The building is a bit old, but overall it’s a good Hotel.