전국 × 고객 서비스 평가가 높은 호텔·료칸 - 201페이지

It was a last-minute stay. The Facility was more than sufficient for relaxing alone. The TV was large and easy to watch. There were plenty of power outlets as well. Since I used the public bath, I felt the Room could have had one more towel. The large public bath had spacious washing areas and even an open-air bath, so I could unwind. My only minor concern was that the shower water pressure was a bit weak. Breakfast was simple.

We were looking for a Room that could accommodate a family of four, and chose this place because it’s close to New Chitose Airport—an excellent decision. There’s a convenience store nearby, and the Room has a properly separated bathroom and toilet. Check-in and check-out can be done by machine, so everything was very smooth. The staff were also very kind, and although it was a simple stay, we had a comfortable Accommodation experience. We didn’t use it, but we were also given information about the large public bath, so it seems like a good option for business trips as well. Thank you very much for all your help.

I stayed for three nights on a business trip. First of all, the location is excellent! There’s an entrance to Yaechika very close by, and it was convenient to be able to walk to Tokyo Station with hardly getting wet even in the rain. The Room is on the small side, but it felt compact and easy to use. There were plenty of amenities, and I especially appreciated the face masks. The front desk staff were also very pleasant, and I’d definitely like to stay again!

The building itself felt a bit old, and I noticed a slight odor inside, but the Onsen and seafood were truly outstanding. Since the large public bath alternates between men and women, I only used one side, but it was spacious and comfortable. The water left my skin smooth and moisturized—it felt amazing. There wasn’t a place inside the tub to sit (with about half your body out), so I couldn’t soak for too long, but the open-air bath had a great atmosphere and I could relax without worrying about others. Our Room came with a private open-air bath, and the tub was even larger than it looked in the photos—there was plenty of space for two people to stretch out comfortably. It might even fit around three people with ease. Best of all, it was free-flowing natural hot spring water, so fresh water kept pouring in continuously—it felt wonderfully luxurious and incredibly relaxing. The crab I’d been looking forward to was also delicious—I think it was my first time ever getting completely full from crab. I was very satisfied with the sashimi and the salmon at breakfast as well. Of course, the steak was also very juicy and tender... That said, it seems rice and miso soup at dinner were brought after we asked for them (I’m sorry—I must not have listened carefully because I was captivated by the beautiful crab right in front of me). By the time they arrived I was already quite full, so I wished I had requested them earlier. There were thoughtful touches throughout as well—like a footbath inside the property and self-serve coffee in the morning. Everyone at both the dining area and front desk greeted us with smiles and were very kind, so we felt comfortable throughout our stay; it ended up being a truly refreshing trip that helped us unwind. I would definitely like to stay again.

I stayed on a Saturday night over the weekend, and perhaps because it operates as a Business Hotel, the pricing felt very affordable. I stayed in a twin Room; it was reasonably spacious and very well cleaned. However, there was no safe in the Room, which was slightly inconvenient. There is no shared bath inside the Hotel, but we were informed that it partners with a nearby Onsen Facility. I used the in-room unit bath, though the drainage felt a bit slow. The anago hitsumabushi for dinner was excellent and truly enjoyable. With its reasonable Accommodation Fee, this Hotel is recommended for sightseeing in Onomichi and enjoying Hiroshima’s famous conger eel.

As last year, you kindly prepared a train-view Room as requested, and my son was absolutely delighted (he was thrilled to see the Meitetsu trains from the hallway as well). The Hotel is conveniently located near the station, and breakfast offered a good variety. Although there is no large public bath Facility, we found it comfortable and had a pleasant stay. Thank you very much.

This was my second stay. Since I traveled by car, I really appreciated being able to secure a parking space in advance. The Room was also relatively clean. There is a convenience store nearby, which is very convenient. The amenities are minimal, so it would be nice if skincare items were available. It felt like the vast majority of guests were international travelers. I was able to relax and enjoy my time in the Room.

The staff’s warm smiles and excellent service were wonderful. The meals were Japanese cuisine, and we were very satisfied. The Onsen was also clean, and we were able to relax. It was a great Accommodation, conveniently located near Tenryu-ji Temple and the bamboo grove.

While the Hotel is undeniably old, the quality is very satisfying.

This is a Hotel where you can stay comfortably and casually.

I stayed here on the first day of my first trip to the San’in region. The large public bath was spacious and relaxing. When I asked for recommendations for nearby places to eat, they introduced me to an excellent local izakaya. I would like to stay here again.

It was a very clean Business Hotel where we stayed as a parent and child. My child was happy and said they would like to stay again. Thank you very much.

It’s a Business Hotel close to the station, with a large public bath, and the breakfast is delicious—overall, I think it’s very good. Maybe it was just by chance, but I was a bit surprised because the sound of doors closing—from the floor above or the neighboring Room—echoed loudly. Also, what may have been the sound of drawers was very loud as well. Since it didn’t continue, it didn’t bother me after that. I was able to rest well and had a comfortable stay. If I have another opportunity to visit Yanagawa, I’d like to stay here again.

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

This is my second stay. I truly appreciate the free cancellation until 10:00 a.m. on the day of arrival. Due to personal circumstances, there’s always a chance I may suddenly be unable to stay, so I have to be very careful when making a Hotel Reservation... But with this policy, I can plan my trip with peace of mind. I hope you can continue offering it without attracting irresponsible last-minute cancellations. Even if I ever have to cancel, I will definitely stay again next time. This time as well, although it was in the annex building, it was quiet and I was able to rest comfortably. Amenities are available for guests to take what they need, and the Room comes with a low pillow and a blanket. There was also deodorizing spray and a humidifier, which I really appreciated. I will stay again.

The Onsen was simply wonderful! Since we were traveling as a couple, we used the private family bath, and we slept soundly afterward. It was also lovely to soak in the footbath while watching the koi. Depending on the day of the week, there’s almost nothing around nearby, so you may want to have dinner at the Hotel or eat elsewhere in advance so you can relax. Also, I understand the eco-friendly approach with fewer amenities, but it would be very helpful if at least facial lotion were provided. Still, breakfast was delicious, and overall I’m truly glad we stayed!

First of all, we truly appreciated the shuttle service to Matsumoto and Ueda! All the staff were very courteous. Also, this was our second visit to Restaurant Kei, and it was wonderful—the dishes let us enjoy local Shinshu ingredients, the staff’s explanations were attentive, and they handled my friend’s allergies with great care. We couldn’t find a padded kimono jacket (tanzen) in the room, and it would have been even better if there had been coffee. We would love to visit again.

As described in the “Smart Ways to Use the Website” section, this hotel offers excellent value. The staff were welcoming, and the complimentary drinks in the lounge were great. It’s just a short walk from the station. You do step outside briefly, but even in the rain you can get there with hardly getting wet. I love traveling and stay at hotels all over Japan, and this one was especially comfortable. You can tell breakfast is prepared with great care—it was delicious. Don’t miss the curry either. There are many larger hotels near Hamamatsu Station, but choosing this hotel was absolutely the right decision.

Breakfast was a choice of Japanese, Western, or a Sasebo Burger, plus a buffet as well—very satisfying. I couldn’t eat a Sasebo Burger the day before, so I never expected to be able to have one in the morning!

The building and room were very clean, and my family was satisfied. Thank you very much.