전국 × 고객 서비스 평가가 높은 호텔·료칸 - 193페이지

This is my favorite pension and one I often stay at when visiting Nasu. The best part is the warm, homey atmosphere. We are always welcomed kindly, so our family can stay with peace of mind. The meals are delicious every time and you can really tell they are carefully prepared. It’s also a great bonus that there is an Onsen you can reserve for private use. There is a playroom where children can have fun, and you can feel the thoughtful attention for families with kids. Not only can adults relax, but children can enjoy themselves too, which makes it perfect for a family trip. No matter when we stay, the building and Rooms are always thoroughly cleaned, so we can spend our time very comfortably. It’s an Accommodation with warmth and comfort that’s different from a luxury Hotel. I think it’s easy to see why you’ll want to come back again and again. I’d love to stay here again the next time we visit Nasu.

The Room was clean, and the staff were very friendly and professional. Thank you!

The staff’s warm, heartfelt hospitality was truly comforting, and I was able to spend my entire stay feeling relaxed and at ease. The whole Hotel was kept impeccably clean, and I could sense thoughtful attention to detail throughout, which allowed me to unwind with complete peace of mind. Each dish was delicious, beautifully presented, and wonderful in both appearance and taste—I was completely satisfied with everything. Thanks to the staff, I had a wonderful time in Karuizawa. I am sincerely grateful. When I visit Karuizawa again, I would definitely like to stay here. Thank you very much for a lovely time.

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!

We were very satisfied last time, so we stayed again with three generations of our family. The meals were delicious, the renovated Room was clean with a great view, and we were able to relax in the Onsen and feel refreshed. All the staff were kind, and we also enjoyed bowling.

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

I stayed here the night before my trip to Korea. It’s right in front of the station, and there were restaurants nearby. The staff were kind as well. The Room was assigned for me, but it was spacious with an ocean view, and I was able to rest well after a long flight from the U.S. I would like to stay again. Thank you very much. From the station side, you need to go down to the first floor to reach the lobby, and it took me a little time to find the elevator. That’s why I deducted one star for that point.

About a 10-minute walk along the left-side sidewalk of the main road from Kanazawa Station (Kenrokuen Exit). There is no prominent signage at pedestrian eye level, so the entrance is right next to the Hokutetsu Bus stop “Musashigatsuji / Omicho Market.” Check-in starts early at 14:00. An art piece is placed on the bed in each Room, giving a luxurious feel. There is no large public bath, but the provided bath salts help you unwind. There are several coin laundry machines, and detergent is not required. Wash + dry takes about 80 minutes, from JPY 400. The machines accept JPY 100 coins only, but you can exchange money at the front desk. Check-out is at 11:00, and luggage storage after check-out is available. This Hotel sells Kanazawa Bus One-Day Passes, but Kanazawa Station and Korinbo are both within walking distance from the Hotel.

I keep coming back again and again because I look forward to the meals. Every dish reflects the chef’s dedication—beautiful to look at, delicious to eat, truly outstanding. Both breakfast and dinner offer a wide variety of handmade dishes, all of them excellent. As there are stairs throughout the property, it may be difficult for elderly guests or anyone with mobility concerns.

We stayed for one night and two days with a couple of friends from Tokyo. We were a bit worried with three 2-year-olds, but it was fine. Check-in was at 3:00 PM, but we arrived before noon and the kids had lots of fun in the pool. There was also an indoor play area, and we enjoyed mango parfaits at the elephant tortoise café in front of the Onsen! Kaiseki dinner at night and a buffet breakfast in the morning—such a wonderful two days! It’s definitely on our list of Accommodations we want to visit again!

The staff were wonderful, with thoughtful attention to detail, prompt service, and courteous hospitality. Thanks to the smooth check-in, I was able to stay comfortable throughout my visit. The location and Facility were also excellent. I would love to stay again.

This is my third stay here. Once a year when I visit Kobe, I stay with my grandchild. My 15-year-old grandchild really loves it and always says, “I want to stay at the same Hotel again this year!” Drinks and shampoo are available in front of the front desk, which also seems to be one of the highlights. Breakfast offers a great variety and is very delicious. My grandchild ate a lot from the morning. The staff’s service with warm smiles (especially the male staff) was wonderful. The front desk staff were also very pleasant, and I was able to check in and check out comfortably. The bed and pillows were comfortable, and there was also an air purifier, so I could sleep peacefully and feel refreshed. The Room was clean and well maintained, so we had a very comfortable stay. Thank you very much for your hospitality.

I booked this Hotel because I was looking for one close to Naha Airport, and it had a large pool. Since our flight arrived late, we got to the Hotel after 6:00 PM. The outdoor pool closed at 7:30 PM, so we went in right after check-in because my child was really looking forward to it. The pool was not crowded at all, so it felt like we had it to ourselves. When it was time, we moved to the indoor pool, and afterward the spa and sauna allowed us to enter in swimsuits, which was very convenient. I was also happy that both the shower head and hair dryer were ReFa. It was nice that there were drink options, not just water. Breakfast could also be reserved via smartphone. I did not expect much variety from the buffet, but there were quite a lot of choices, which was great. My child enjoyed the pool until checkout before we headed to our next destination. Thank you very much.

I visited after a live show in Nakameguro, so it was late and I didn’t have a chance to check out the surrounding facilities. However, it was right by the station exit, so even though it was raining, I arrived quickly. My daughter lives in Tennozu Isle, so I was able to visit her in the morning before my 11:30 gathering. The location is very appealing, and I’d like to stay here again when traveling solo in Tokyo.

I made a Reservation for a concert at Niterra Civic Hall (Nippon Tokushu Togyō). It was perfectly close—just a 30-second walk to the venue. Even though the Hotel is in a lively area, it was very quiet, and the staff were kind and attentive. The Room was spacious and relaxing, and I was very satisfied with the perfectly sized shelf in the changing area—just the right height and width. The lounge coffee was delicious, and although the manga corner is small, it had an appealing selection and I really enjoyed it! For breakfast, I had a Japanese set meal at “Tenya” on the first floor. The salmon, spinach ohitashi, and miso soup were all deeply comforting and delicious—I felt happily full from the morning for the first time in a while. I’d love to stay at this Hotel again—so much so that I’m thinking of checking upcoming concerts at Niterra Civic Hall just as an excuse to come back. Thank you very much for your wonderful hospitality.

Just a short walk to Fugan Canal Kansui Park. Also close to the Toyama Glass Art Museum. And super close to Toyama Station! Perfect for sightseeing with Toyama Station as your base! The Hotel itself is clean and there’s nothing to complain about. Highly recommended.

My first visit to Arima Onsen was just to stop by a famous hot spring, but this Accommodation was wonderful and made me want to come back. The water was soft and soothing, and the meals were excellent—carefully selected ingredients, thoughtfully prepared dashi, and delicious sea bream rice. The attendant not only served the meals but also laid out the futon, and their dedicated service left a lasting impression.

I stayed on a Saturday night over the weekend, and perhaps because it operates as a Business Hotel, the pricing felt very affordable. I stayed in a twin Room; it was reasonably spacious and very well cleaned. However, there was no safe in the Room, which was slightly inconvenient. There is no shared bath inside the Hotel, but we were informed that it partners with a nearby Onsen Facility. I used the in-room unit bath, though the drainage felt a bit slow. The anago hitsumabushi for dinner was excellent and truly enjoyable. With its reasonable Accommodation Fee, this Hotel is recommended for sightseeing in Onomichi and enjoying Hiroshima’s famous conger eel.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.

When making my Reservation, I requested a Room with a castle view, and they prepared a top-floor Room on the castle side for me. Seeing Okayama Castle from the window felt like a nice bonus. It was during an extreme heat wave, and it really helped that the front desk froze my ice packs for me multiple times. The staff were very kind. I also liked being able to choose my shampoo. From the station, it’s easy to get close by streetcar, and both Okayama Castle and Korakuen Garden are within walking distance, so I think the location is excellent. Checkout is at 12:00, which I appreciated because I could go sightseeing or shopping in the morning without carrying much luggage.