전국 × 고객 서비스 평가가 높은 호텔·료칸 - 19페이지

The Room was spacious and clean, with a great view overlooking the Seto Inland Sea. The bath was large, the air conditioner was new, and it was comfortable to stay with our dog as well. The service was polite and very good. Thank you very much. If the price were a little lower, it would be easier to stay again and would have been perfect.

We were blessed with great weather this time, and the view from the in-room semi-open-air bath was wonderful. The Onsen may feel a little lukewarm, but it keeps you warm for a long time. We heard the meals had just been updated with new offerings, and everything was delicious. With all amenities provided, this Accommodation is truly appreciated for allowing us to visit lightly and casually. We would love to return again in different seasons. Thank you very much again for this stay.

This is a small Ryokan with a strong sense of history, and as soon as you step through the entrance, you are welcomed by a classic Japanese Ryokan that blends beautifully with nature. The attentive service from the staff and the view of Kakusenkei Gorge from the Room made for a wonderful welcome. The Onsen is also small, but it was calm and very relaxing. Most impressive of all was the dining experience—every detail, from the food to the presentation and tableware, was outstanding. This is an Accommodation I would definitely like to return to.

I happened to find this property on IKYU and visited looking forward to the meals, and it met my expectations.\nAfter check-in, we enjoyed tea and sweets in the lobby. Drinks throughout the property are all-inclusive—soft drinks, beer, and more—so you can have them whenever you like. The Room was clean, quiet, and very relaxing.\nDinner was a semi-order buffet. Every dish was creative and delicious, and we were very satisfied; however, by the time we worked our way through everything, the portions felt a bit too much for us seniors, so not being able to finish the final dessert was our only regret. Breakfast was also excellent, with freshly fried tempura prepared on the spot.\nThe only reason I rated the guest Room 4 stars is that there was nowhere to place luggage except for the table in the table-and-chair set; once we spread out our bags, there was no space left to set down drinks. Even a foldable luggage rack would have been appreciated (honestly, it’s more like minus 0.5).\nThis time it rained continuously so we didn’t explore the town; I’d like to visit again for strolling around and enjoying the food.

It was my first time visiting Shirahone Onsen, and I’m glad I chose Yumoto Saito Ryokan. Everything was excellent. The service was attentive, the meals were carefully prepared and delicious, and the baths were clean and relaxing. The Room was a spacious Japanese-Western style room. It made me want to come back again!

It was truly the best two days in between the rainy season. I was able to let go of my everyday fatigue and stress. The view from the bath over the Kikuchi River was so breathtaking it felt like I could be drawn right in—I could have looked at it forever. The meals were refined and delicious, perfect for me. In particular, the Shichijo rice was outstanding—shiny and absolutely delicious. The front desk service was excellent as well. I would definitely love to visit again.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

I travel out many times throughout the year. I was truly won over by how delicious the food was here. The rice was cooked perfectly! Ayu sashimi (my first time), salt-grilled ayu (the seasoning, grilling, and timing of service), and even the soup—everything was flawless. From now on, your salt-grilled ayu will likely be my benchmark for taste. This may sound presumptuous, but I believe it’s simple dishes that really show a chef’s skill. The yukata in the Room were crisp and nicely starched, so even someone like me who doesn’t usually like yukata could wear it comfortably. I also appreciated the detox water after bathing.

There were no people or buildings nearby, so our family was able to relax and enjoy ourselves freely. Our dogs, who aren’t comfortable around strangers or other dogs, were also able to unwind, which was wonderful. Changing slippers when going out into the garden and coming back inside was a bit of a hassle, but aside from that we were completely satisfied. The amenities were well stocked as well. We’d love to stay again.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

While looking for a Hotel near Churaumi Aquarium, I chose this Accommodation because it had excellent Reviews on every site I checked. We stayed in a family Room, and it was spacious and spotless—our kids were thrilled the moment they saw it! Since you take off your shoes before entering, it felt very clean, which we really appreciated. The bath area was also clean, and as a family that loves bathing, having a large public bath was a big plus. The morning bath felt wonderful too. We had both dinner and breakfast at the buffet. Every dish was carefully prepared and delicious. We had buffets at Resort Hotels on the two previous days as well, but the Okinawan dishes here—such as umi-budo (sea grapes), Okinawa soba, goya champuru, and tacos—were the best at Litt Hotel Nakijin. There was also sashimi, and the seafood rice bowl was excellent! The staff were kind, and we were completely satisfied with everything about this Hotel. When we visit Okinawa again, we would definitely like to stay here again. I’m glad we could spend our last night of our Okinawa trip at such a wonderful Hotel. Thank you very much!

Our family of four stayed for two nights. The Room, service, and staff hospitality were all outstanding. The location was convenient for getting anywhere, and while we had checked the Room on the website beforehand, it was even nicer than we imagined. It was spacious enough for four of us to stay comfortably. The staff were kind, and above all, the meals were excellent. We had breakfast twice and dinner once; each dish used plenty of local ingredients and was not only delicious but also beautifully presented. We would love to stay here again when we visit Kanazawa.

I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

I stayed overnight in Shimonoseki and was looking for an Accommodation where I could truly look forward to the meals. Since there was a Plan that included both fugu and beef, I made a Reservation right away. The building is a long-established culinary Ryokan with a sense of history, and I heard that locals use it for weddings and funerals as well as to enjoy seasonal fish dishes. The fugu was served as tessa (a Kansai term), with thick slices and an exceptional sweetness. The Miyazaki beef was also tender, and the combination was easy to enjoy. The dishes may look simple at first glance, but each one is carefully crafted—far beyond anything an amateur can judge. The staff were polite yet relaxed, offering thoughtful, unobtrusive service that made my stay very comfortable. That said, I wouldn’t recommend it to travelers whose main priority is the Facility. As a long-established Ryokan, the building clearly shows its age in a good way, and you can tell it has been carefully maintained. This was my first stay here, but I would definitely like to return the next time I visit Shimonoseki. Thank you very much.

The Accommodation’s heartfelt hospitality was evident from check-in onward, extending through dinner, the Onsen, and every aspect of your stay in the Room.

Everything about the service was outstanding! The complimentary items in the refrigerator were amazing too, and we didn’t have a single problem during our stay!

This was my second stay. I thought it was amazing last time, but this time was even better!! The building is very clean, and everything is spotless wherever you look. The eggplant soup at dinner was shockingly delicious!! The crispy grilled tilefish is unbelievably good no matter how many times I have it. All the staff were smiling, kind, and attentive. We really appreciated all the thoughtful help during both dinner and breakfast. On our way out, a gentleman who seemed to be the manager was also very helpful—I can’t thank you enough. This is an Accommodation I can recommend to everyone. Thank you very much. We’ll be back again.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

Thank you for your continued support. Staying at this Hotel is a special pleasure for us as a couple. In summer, we stay here after SUP in Zushi, and in winter, around our wedding anniversary. The location is incredibly convenient—close to Kamakura Station and just steps away whether you want to shop for souvenirs or buy freshly harvested vegetables at Renbai. The moment we step into the Hotel entrance, that distinctive scent brings us back, and it makes us smile. All the staff are kind and provide truly pleasant service. That’s why we never feel like trying another Hotel (laugh). We’ve already made our winter Reservation! Until then, we’ll keep working hard.