전국 × 고객 서비스 평가가 높은 호텔·료칸 - 188페이지

We stayed for two nights. Both the guest room and the large public bath were comfortable, and we were very satisfied with the breakfast. The local specialties, such as satsuma-age (fried fish cakes), were also delicious. When we visit Kagoshima again, we would definitely like to stay here again.

I was able to relax and enjoy a calm atmosphere. Breakfast was satisfying, and the bread was delicious, so I could dine in a relaxed setting. I would like to stay here again.

The service was very attentive, the Room was clean, and the meals offered a great variety.

I’d been vaguely avoiding this place because the exterior looks a bit old, but when I stayed for the first time it was surprisingly comfortable. Some parts of the Facility and layout do feel dated, but amenities and loan items are well stocked, and everything is kept clean, so I had a very pleasant stay. The signage around the property is also easy to understand. I was also happy there was a water dispenser. The front desk staff were good as well—helpful without being overbearing. Since there’s no written note of your Room number (maybe because it’s prepaid?), you might want to take a photo with your phone so you don’t forget it when leaving your key at the desk.

I stayed here after climbing Mt. Fuji. I was able to relax in a Japanese-style Room. The breakfast buffet offered a wide variety of both Japanese and Western dishes, and everything was delicious. I especially liked having an omelet made right in front of me. Parking is free, and check-out is at 11:00, so I’d like to stay again if I have the chance.

I always stay here. The staff’s service and support are excellent. Thank you again for taking care of me this time. I will stay here again, and I look forward to my next visit.

Stayed here for a live concert trip to Yokohama. It’s convenient—about a 5-minute walk from Kannai Station, which is easy to reach from Yokohama Station. There’s a 7-Eleven and Sukiya nearby, so I had no trouble finding what I needed. The room was clean and made for a comfortable stay. I’d like to stay here again when I visit Yokohama.

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

This was my second stay, and this time I stayed in a Superior Twin Room. The bathroom and toilet were separate, which was excellent. The room also felt more than twice the size of a Double Room, making it very comfortable. Breakfast had an adequate variety and was delicious.

The Room and Hotel are very clean, more spacious than expected, and easy to use. Even for someone quite particular about cleanliness, there were no concerns at all! The unit bath is convenient, and the bedding is comfortable. The reception staff are friendly, and amenities like lotion, emulsion, cleansing products, toothbrushes, and face wash can be picked up at the front desk. However, as others have mentioned regarding pajamas that touch the skin—they are placed in bulk near the elevator on each floor for guests to pick up themselves. It would be appreciated by those who are particular if they were already placed in the room. I did not use the dining area so I cannot evaluate it. For solo female travelers or business trips: it’s conveniently located near a station with a convenience store on the first floor (accessible from within the Hotel), a family restaurant (Gusto/Shabu-yo) on the second floor, as well as nearby restaurants and even Don Quijote!

Black mineral bath after a long time This was my fifth visit. The black water is stronger at the day-use spa than at the Hotel, so I went there first—but has it been getting lighter year by year? The first time I bathed, there was sediment built up and it felt like soaking in mud. The smell was like a rotten ditch. I got hooked and came back many times, but… does it feel more diluted now? The smell was still incredibly strong, though. But that’s fine. Because I love it.

Thanks to a last-minute price drop, I was able to stay here. I wanted to go to Makuhari Messe early in the morning, so the location was perfect. The Hotel staff were very courteous, and the twin room was more spacious than expected, making for a very comfortable stay. Thank you. The meals also looked delicious, so if I have the chance, I’d like to enjoy them next time as well.

The meals were absolutely luxurious! All the staff were attentive and kind. The all-you-can-drink options at dinner were very extensive, and the glasses were kept chilled in a dedicated refrigerator, which felt very clean. The bath facilities were also great, and the locker keys felt very secure. Just one thing: the trash bin under the sink in the Room washbasin area hadn’t been emptied, so that was the only negative point.

I stayed for one night and two days to attend the Nagoya Motorcycle Show. This was my third stay, and it included breakfast. I choose this Hotel because it’s close to the venue and has a large public bath, and because my companion likes a nearby restaurant. The Room, amenities, cleanliness, service, and meals are all appropriate for the price. I’m not looking for luxury. The staff greet guests properly when passing by, which feels very pleasant. Since it coincided with a local festival seasonally, I was able to see the yamahoko parade. This time I was lucky enough to catch the evening parade.

Thank you for the past three days. We had a very comfortable stay, and we sincerely appreciate the kind and attentive support from all of your staff.

We stayed here with our family this time. We arrived early and stopped by to ask a few questions, and the staff were extremely kind and helpful—our children were grateful as well. The Room and meals were excellent, and it was a very comfortable Accommodation. We stayed for an event this time, but when we visit Fukuoka again for events, we would love to stay here again. Our children also said, “We want to stay here again!” and were very satisfied. Thank you as well to the hall staff, the restaurant hall staff, and the parking staff for their support—we truly appreciate your help. Thank you very much.

The building itself felt a bit dated, but it was clean and comfortable. The private bath was relaxing, and we also had the large public bath all to ourselves, which was great (haha). If I have the chance to visit Aomori again, I’d love to stay here again. Thank you very much for everything!

Although it looks like a love hotel from the outside, it is a solid Business Hotel. The staff were very helpful and accommodated various requests, which was greatly appreciated! What surprised me was the late-night meal service at the Hotel—the fried chicken set meal was extremely delicious!! If I have a chance to visit Tokyo again, I’d like to stay here again.

When we were taking photos at the Hotel entrance, a staff member kindly approached us in a natural way and offered to take our picture, which made us feel truly welcomed. I was traveling alone with two children, so I was a bit anxious, but thanks to the staff’s kindness and the wonderful Hotel and pool, my children had an amazing time. The food was also delicious. We had such a great stay that we would love to come back again.

This was our first visit to Atami and Izu, and we stayed at an Accommodation with a private open-air bath in the Room. While the Facility felt a bit dated, we were able to relax and enjoy ourselves—the open-air bath in the Room was wonderful, and the meals were delicious. At breakfast, my companion had a slight headache, and the staff noticed even small gestures and kindly checked in on us. The hospitality was excellent. The large public bath at night was quiet enough to feel like we had it all to ourselves, though it was a little scary too (in a funny way).