Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 188Page Number

The Room and Hotel are very clean, more spacious than expected, and easy to use. Even for someone quite particular about cleanliness, there were no concerns at all! The unit bath is convenient, and the bedding is comfortable. The reception staff are friendly, and amenities like lotion, emulsion, cleansing products, toothbrushes, and face wash can be picked up at the front desk. However, as others have mentioned regarding pajamas that touch the skin—they are placed in bulk near the elevator on each floor for guests to pick up themselves. It would be appreciated by those who are particular if they were already placed in the room. I did not use the dining area so I cannot evaluate it. For solo female travelers or business trips: it’s conveniently located near a station with a convenience store on the first floor (accessible from within the Hotel), a family restaurant (Gusto/Shabu-yo) on the second floor, as well as nearby restaurants and even Don Quijote!

Black mineral bath after a long time This was my fifth visit. The black water is stronger at the day-use spa than at the Hotel, so I went there first—but has it been getting lighter year by year? The first time I bathed, there was sediment built up and it felt like soaking in mud. The smell was like a rotten ditch. I got hooked and came back many times, but… does it feel more diluted now? The smell was still incredibly strong, though. But that’s fine. Because I love it.

Thanks to a last-minute price drop, I was able to stay here. I wanted to go to Makuhari Messe early in the morning, so the location was perfect. The Hotel staff were very courteous, and the twin room was more spacious than expected, making for a very comfortable stay. Thank you. The meals also looked delicious, so if I have the chance, I’d like to enjoy them next time as well.

The meals were absolutely luxurious! All the staff were attentive and kind. The all-you-can-drink options at dinner were very extensive, and the glasses were kept chilled in a dedicated refrigerator, which felt very clean. The bath facilities were also great, and the locker keys felt very secure. Just one thing: the trash bin under the sink in the Room washbasin area hadn’t been emptied, so that was the only negative point.

I stayed for one night and two days to attend the Nagoya Motorcycle Show. This was my third stay, and it included breakfast. I choose this Hotel because it’s close to the venue and has a large public bath, and because my companion likes a nearby restaurant. The Room, amenities, cleanliness, service, and meals are all appropriate for the price. I’m not looking for luxury. The staff greet guests properly when passing by, which feels very pleasant. Since it coincided with a local festival seasonally, I was able to see the yamahoko parade. This time I was lucky enough to catch the evening parade.

Conveniently located right next to Hakata Station, this Business Hotel is excellent in every respect. Breakfast offered a wide variety of options, including Fukuoka specialties, and everything was delicious.

Thank you for the past three days. We had a very comfortable stay, and we sincerely appreciate the kind and attentive support from all of your staff.

I stayed here to attend a concert at the Grand Cube Osaka. It was conveniently close to the venue. Both the Room and the hallways were clean. The welcome drink was a nice touch. Since the air conditioner is positioned low, even on a low setting the airflow hit me and felt a bit cold.

We stayed here with our family this time. We arrived early and stopped by to ask a few questions, and the staff were extremely kind and helpful—our children were grateful as well. The Room and meals were excellent, and it was a very comfortable Accommodation. We stayed for an event this time, but when we visit Fukuoka again for events, we would love to stay here again. Our children also said, “We want to stay here again!” and were very satisfied. Thank you as well to the hall staff, the restaurant hall staff, and the parking staff for their support—we truly appreciate your help. Thank you very much.

The petite young lady at the front desk won me over with her smile and warm hospitality.

For the past few years, I’ve been staying at the Phoenix Park Hotel whenever I visit Nago. Before that, I used other Accommodations as well. This Hotel is quiet, and 21st Century Forest Park (the beach) is just across the road—an excellent location, with a Starbucks also set to open on the beachside in mid-April 2026. The number of parking spaces in front of the Hotel is limited, but there is plenty of parking on adjacent lots (three locations within a 30-second to 2-minute walk), so it’s not an issue. There’s also a Seven-Eleven within a short walk (under 5 minutes). Emerald, a pasta & pizza place right near the Hotel, is delicious, serves generous portions, and offers reasonable prices. I plan to stay here again next time.

Family stay After check-in, we could relax in the lounge. All-inclusive—plenty of snacks, too! Dinner had wonderful Kyushu flavors. Saga beef, sashimi, desserts, and even turban shells at breakfast. We ate so much, and the pancakes were amazing. After the bath, there was a soothing relaxation area with amazake available—it was truly calming. It made us want to come back again.

It was a relatively new and clean Hotel. The front desk, lounge, hallways, and other areas were well maintained and thoroughly cleaned, so you could really tell how hygienic it was. The welcome services were plentiful, and I was able to relax at ease. In particular, the late-night ochazuke service was something you don’t find elsewhere, and it was excellent! As is probably the case at many tourist destinations, this Hotel also had many international guests who seemed to be enjoying their stay. The large public bath isn’t very big, but I was able to unwind. Breakfast offered a wide variety of items and tasted great. If I visit Kanazawa again for sightseeing, this is a Hotel I’d like to stay at again.

Although a typhoon was forecast, it didn’t rain much, so we were able to let our dog play in the dog run. The meals were delicious as well. Compared to 4–5 years ago, there are more Facilities now, and we were happy to see a photo spot.

Even for a single stay, the guest Room was spacious and thoughtfully designed. The Room was quiet, and the bed was very comfortable. There was a wide variety of amenities, and it was fun choosing from them. I especially appreciated that hand cream was provided. The large public bath on the top floor had a great view and was wonderful. Since check-out was at 11:00, it was nice to be able to go again in the morning. At first, I felt the price was slightly high, but overall the quality was excellent, so it definitely felt worth it.

My daughter and I took a whirlwind 24-hour trip to Hakodate. Even with limited time to spend at the Hotel, we enjoyed wonderful meals, an Onsen, and a Room with an amazing location. It was a truly lovely Hotel. Both breakfast and dinner were buffet-style, with a wide variety of options—everything was delicious, and we ended up eating far too much. We used the large public bath, and the view from the open-air bath in the morning was incredible. Since we checked in after sunset, it was pitch-dark outside when we arrived, but once daylight came, the view from the window took our breath away. As far as the eye could see was ocean—an unforgettable sight for someone who doesn’t live near the sea. The staff included many young people and international team members, and everyone treated us sincerely and with warm smiles, making our stay truly comfortable. The only disappointment was that our stay was far too short. Hakodate is quite far for us so we can’t visit often, but next time we’d like to stay at least two nights.

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

As we’re in an older age group, choosing Stargate Hotel Kansai Airport for a relaxing stay was the right decision. Changing the breakfast buffet to the brunch buffet made it feel like we enjoyed it twice as much. I’m glad we planned our cousins’ get-together.

I made a Reservation because the Accommodation offered an Italian dinner, a sand bath, and spacious Rooms with great views. The Room was large, had a wonderful view, and felt very clean. I also appreciated that the drinks in the refrigerator were free, including beer. There was a sand bath within the Facility, as well as a large public bath, plus one more Onsen area with indoor baths only. Inside the building there was so much to see—such as a shochu dojo, artworks, and exhibits about notable historical figures from Kagoshima—that we didn’t have enough time to take it all in. The garden was also vast and perfect for a walk. The Italian dinner was at a restaurant inside Denshokan; both the atmosphere and the food were excellent. Above all, every staff member was wonderful—this was truly an outstanding Accommodation. I would definitely like to stay again when I visit Ibusuki. Thank you very much for your hospitality. As an aside, I learned that this is also the venue for the Ryuo title match in shogi, which made me even more excited—I was moved to see where Sota Fujii sat and played.

After our wedding, my wife and I stayed here with friends. We used the connecting Room, and it was perfect—you can either separate the Rooms properly or connect them as needed. As for the Facility, we used all of the lounges throughout the property, and it’s no exaggeration to say it’s ideal for visiting with friends. Every lounge had drinks, plenty of space to chat, and areas to have fun—we had a great time.