전국 × 고객 서비스 평가가 높은 호텔·료칸 - 177페이지

When I visit my parents’ home, I stay here once or twice a year. I always book the Moderate Twin, and the Room is spacious and very quiet, so I can relax and rest well. Breakfast has a great variety and is very satisfying. This time (I don’t think it was available last time), there were options like shabu-shabu, steamed vegetables, and meat soup, all of which were delicious. Also, I love tea but watch my caffeine intake. They had decaf options I haven’t seen elsewhere, such as decaf Earl Grey, which was wonderful. They’ve also created a guest lounge using part of the breakfast restaurant area, where you can enjoy soft drinks anytime. It seems like a great place to unwind as well. The rooftop area is still open and remains a soothing space. However, they used to offer one complimentary drink including alcoholic options, and that service has ended, which was a bit disappointing (maybe it was replaced by the lounge?). In any case, I’d definitely like to stay again.

The Room was thoroughly cleaned down to the smallest details, and we were able to stay very comfortably. Since our Room faced the river, we could hear the kajika frogs calling at night and enjoy a wonderfully luxurious atmosphere. Also, whenever we passed staff members in the hallway and elsewhere, they greeted us thoughtfully, and I was impressed by how many of them showed such attentive hospitality. The meals exceeded our expectations in both flavor and variety, and every dish was delicious. The dining area also showed careful consideration in its seating arrangement, creating a refined, high-quality space for dining. As for the baths, we could enjoy both Kinsen and Ginsen without leaving the property, with three different bath areas available—more than enough to fully relax and enjoy ourselves. At first I was surprised to hear that amenities are not placed in the Room but are picked up in the lobby to bring back with you; however, once we tried it, it felt flexible and actually more convenient. When we visit Arima Onsen again, my family agreed there won’t be any other choice.

We slept comfortably even as a couple! Breakfast was healthy, and the unique menu felt fresh and different from anywhere else. If I could make one request, I’d love to have options like natto or eggs. There were also various complimentary drinks available during our stay, which was perfect for a coffee lover like me. Thank you very much.

The location was excellent, the property was thoroughly cleaned, and the service was very polite. I would definitely like to stay here again. Thank you for your hospitality.

When I arrived tired, a male staff member kindly spoke to me, and I truly felt his thoughtfulness. After a long journey, those few words were very comforting. Check-in is usually at 2:00 PM, but since the Room was ready, I was shown to it earlier. Thanks to that, I could rest right away, which I really appreciated. The Room was clean and very comfortable. I was able to relax and had a very satisfying stay. The location was also great—easy to find by going almost straight from Sendai Station East Exit—so I arrived without getting lost. I would definitely like to stay here again when visiting Sendai. Thank you very much.

I booked this Onsen with a scenic-view bath after it caught my eye while searching for an Accommodation. Since meals are served in the Room, I was a bit concerned about staff coming in and out, but they delivered the food outside the door, which made it much more comfortable. We also laid out our own futons, so no one entered the Room during dinner—this suited us well. It felt like that helped keep the price a bit more reasonable. Dinner had many dishes and was delicious, and we were even more satisfied with the tasty local rice. The bath was a good size and perfect for relaxing at our own pace. The Shuttle Service to the station was also very convenient. We’d like to stay again. Thank you very much.

My friend and I stayed for one night and two days. We arrived at Yakushima Airport at 18:25 and headed to the Hotel, and since the Shuttle Service for the sea turtle nesting observation tour was scheduled to arrive at 19:30, we were wondering what to do about dinner. They kindly prepared dinner as an easy-to-eat bento-style meal, and even offered to bring anything we couldn’t finish up to our Room—such a flexible and thoughtful response, which we truly appreciated. Also, both the view from the restaurant and from our Room were a beautiful ocean view—so stunning that we could have watched it forever if we’d had more time. It was my first time visiting Yakushima, but I was very satisfied to stay at such a wonderful Accommodation full of kindness from the very first night. I’d love to come again, and next time I’d like to stay longer and take it easy.

I was a bit confused about the parking, but they kindly explained it to me. There was a group staying as well, but they let us know in advance when the dining area would be busiest, which was helpful.

This was my second stay. Both check-in and check-out can be done at a machine, which is convenient. Amenities are provided in a system where you choose what you want and take it with you. If I had to ask for one thing, I would like single-use skincare items. The Room was clean and comfortable. I also enjoyed the plum kelp tea. Thank you very much.

We stayed in connecting rooms where 2 Rooms were connected internally. The Rooms were small but comfortable. Breakfast was delicious. After the bath, we enjoyed complimentary drinks, which were refreshing. The amenities were well-stocked and had a pleasant fragrance, making our stay very satisfying. Thank you to the staff for their wonderful smiles and excellent service!

Shiosai-tei features a luxurious large Onsen bath that makes the most of its prime seaside location, allowing me to relax to the fullest both physically and mentally. The meals were all excellent—fresh crab and locally sourced seafood in particular—and I was very satisfied. The staff were also consistently pleasant and welcoming. I would like to make time to visit again.

Conveniently located near the station, there are plenty of dining and shopping options nearby. A convenience store is on the first floor, and all necessary amenities are available at the amenity bar. The facility is well-equipped, clean, and staffed by friendly personnel. Moreover, it offers affordable accommodation rates. If you're staying in Hamamatsu, Daiwa Roynet Hotel seems like the best choice. I hope they maintain this excellent cost-performance ratio. Although I only stay 5-6 times a year, I will continue to support them! However, regarding breakfast: while a buffet at an izakaya was offered, it didn’t suit my taste; therefore, I’ll opt for a plan without breakfast in the future. Thank you for your hospitality!

Due to unexpected rain, our plans were moved up, and we requested an early check-in, which was kindly accommodated. Thank you very much. The location is about a 5-minute walk from Susukino, making it ideal for exploring Sapporo on foot. The Room is equipped with a separate bath and toilet, ensuring a comfortable stay. We look forward to staying again next time!

The Room felt open and comfortable, and I was able to relax. The coffee service was also great. There is an underground parking garage, but a Reservation is required via the website. I forgot to Reserve, which made getting around a bit difficult.

Close to the airport, and we were able to relax in the Onsen. The women in our group really enjoyed the hot stone spa and were very satisfied.

A no-frills Hotel that provides just what you need. The front desk ensures clear communication. Perfect for business trips or solo travelers. Spacious parking and a simple yet delicious breakfast service.

I only stayed overnight and didn’t have any meals, but the Facility was very clean. Whenever I messaged via LINE, I got an immediate reply, and the explanations were provided by video, so there was no need to talk back and forth, which allowed me to secure plenty of personal time. I’d like to use it again.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.

When I stopped by to leave my luggage before check-in, the staff were very kind and helpful. I checked in late after a concert, but they still assisted me politely and attentively, which made my stay very comfortable. It’s a bit of a walk from the station, but it didn’t feel far at all. I’d love to stay here again the next time I visit Nagoya.

The twin Room was very spacious and comfortable. However, it was a bit disappointing that the bathroom area felt small for the size of the Room. I felt it would have been even more comfortable if the bathtub were a little larger. It’s close to the station, and there are plenty of shops nearby. The drink bar in the lobby was also a nice touch.