전국 × 고객 서비스 평가가 높은 호텔·료칸 - 175페이지

The view of the Akashi Kaikyo Bridge from the Room was breathtaking. The food was delicious, and we were able to relax in the luxurious large public bath. I wanted to have tea at the cafe, but unfortunately it was full, so I took a cake to go and enjoyed it in my Room. It was very tasty. There were various sightseeing spots nearby, and we enjoyed a pleasant walk around the area. We learned that a ferry departing Osaka around 9:00 p.m. passes right under the Akashi Kaikyo Bridge, so we watched it from our Room. Recently, we traveled all the way to Moji on that ferry. When passing through the Akashi Kaikyo Bridge, we could see the lights of Maiko Villa and it made us feel happy. We would love to visit again.

Although it was just a one-night, two-day stay, I was able to relax and unwind. The staff’s attentiveness was outstanding. Even though it was very crowded, they never cut corners and worked hard in the heat—I truly appreciate it. In two days, I enjoyed the Onsen at the Hotel New Awaji Group six times. Every Onsen was wonderful, but this one was especially great. I could enjoy different views in the daytime, at night, and early in the morning. It felt fantastical—like an Onsen under the sea. The meals were all about conger eel dishes. I don’t usually eat it much, but I was amazed at how delicious it was. Everything was excellent. Of course, the staff’s thoughtfulness and smiles were also wonderful. I will definitely come again—thank you in advance for your hospitality when I do.

I stayed here for the first time on my return to Hakodate after a long time, choosing it for its great access and high ratings. It’s conveniently located just steps from Hakodate Station, with the morning market right in front, and I loved the Room, the view, and the bed. The Onsen open-air bath was also wonderful. If you don’t need a lavish breakfast buffet, this Hotel is a great choice. One small point: I unfortunately didn’t like the coffee from the coffee machine in the 17th-floor lounge—it tasted surprisingly strong. Have the staff tried it? The lounge atmosphere is very nice, but I couldn’t fully relax there. It might be nice to have some refreshing drinks available after bathing. Tea bags for drinking in the Room were available near the elevators, but I would have appreciated drip coffee as well.

Guest Room & Amenities: We had a twin room, and it was spacious. The view from the window was great. Amenities are picked up from in front of the front desk. There is a wide range of loungewear sizes, and I was happy that you can take different sizes for the top and bottom. There were only a few tissues in the room, so I used the ones I brought with me. The safe is small. Service: Very good. Onsen/Baths: The water was nice, but it’s puzzling that there are three bathing areas for women and only one Onsen bath. If heated water is necessary, wouldn’t just one be enough? The open-air bath had a lovely atmosphere and was great. Facility & Equipment: There is a sofa in front of where the air conditioner blows, so cold air hits you directly; it was too chilly to sit there for long. The parking lot is a bit narrow. The underground parking area would be tough for elderly guests to walk up from. Dining: Both dinner and breakfast were buffet-style, and everything was very delicious. It was disappointing that the spare ribs at dinner were overly dry and had become tough; otherwise, we were very satisfied. Overall Satisfaction: We stayed during Obon, but aside from the parking lot it didn’t feel overly crowded, and we were able to relax comfortably. We felt we’d found a great Hotel.

The Room was very clean, and being able to watch Shinkansen trains from the high floor was a hit even with our grown-up kids. The bathroom with a separate washing area, unlike a typical unit bath, let us soak and relax without worrying about getting the surroundings wet, which was truly soothing. Everything at breakfast was delicious, and we fully enjoyed Nagoya specialties. Since the Hotel is directly connected to Nagoya Station, it’s perfect for leaving your luggage and going sightseeing—we’d like to come by Shinkansen next time.

I had imagined a large Hotel in a great location with lots of people, but the spacious interior was quiet, time passed at a relaxed pace, and it had a calm atmosphere. The lounge was very comfortable, and the Ibasho space was also so pleasant that I hardly stayed in my Room (lol). I was very satisfied. Thank you for taking care of me. I’d like to make another opportunity to return again.

The view from the window of the renovated Room is like a painting. We thoroughly enjoyed the in-room bath in complete privacy. Dinner was just the right amount, and we also enjoyed the sea bream rice at the end. The Shuttle Service from Fukuyama Station was also very helpful for those traveling by Shinkansen. We would love to stay again in a different season.

Connected by a corridor to the neighboring Fujisan Onsen, we were able to enjoy many different hot springs. The Room was stylish, though it felt a bit less relaxing for those used to city life; however, the in-room bath was spacious and the amenities had a lovely fragrance. Above all, the staff’s service was courteous and excellent.

Although it was a short stay, it was wonderfully comfortable and enjoyable. The Hotel is stylish throughout, impeccably clean, and offers a spacious, relaxing atmosphere. I also appreciated how the staff were courteous and attentive, always with warm smiles. The bath area was very spacious, and I could unwind in the open-air bath while taking in the forest right in front of me. Breakfast featured plenty of local ingredients and regional specialties; everything was excellent and very satisfying. I especially enjoyed being able to try Toji soba. It was a fantastic Hotel that made me want to return. Highly recommended.

The building itself isn’t new, but it was well cleaned, so there were no issues. There was a welcome drink, and the breakfast had a great variety and was delicious. You can also rent bicycles to visit nearby temples. It was a hot season, so I couldn’t go around much, though… Above all, being just steps from the station was a big help even in the heat.

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

We stayed here for a festival and sightseeing. This was our second stay, and we were satisfied as always with the great location and the well-equipped Hotel. However, the Room slippers had been changed to reusable ones, and that was the only thing we couldn’t use. Also, since it was raining, we had a hard time waiting for the coin laundry. Other than that, we had a comfortable stay with no inconveniences and were very satisfied. Thank you.

I made a Reservation at this Hotel for overseas guests. We originally planned to stay with four people, but due to visa issues one guest was unable to travel to Japan. The cancellation was on the day of check-in, and normally a 100% Cancellation Fee would apply; however, because of my oversight I was unable to contact you that day. When I asked about the payment method the next morning, your staff kindly told me, “No payment is necessary this time.” I am truly grateful for your sincere and warm consideration. The guests who stayed also spoke very highly of the Hotel, saying that the Room was clean and comfortable, the location was convenient, and they were very satisfied overall. They also said the staff’s kindness left a strong impression. If I have another opportunity, I would definitely like to stay here again. Thank you very much.

I stayed here before (about three months ago) and had a great experience, so I chose to stay again. I was satisfied, as I could relax in the large public bath. As for the amenities, considering the price, I suppose they were reasonable—sorry to mention it. I recommended this place to someone who traveled with me, but it seems they stayed at a different Hotel. Thank you, and I look forward to staying with you again.

I made a Reservation for my family’s stay. They said the breakfast was delicious, there was soft-serve ice cream, and the Room was comfortable.

I stayed for three nights during a typhoon. I didn’t go out much besides my planned destinations, and there were days I didn’t even walk to the convenience store, but with breakfast included and an izakaya on-site, I had everything I needed and was very comfortable. The Facility isn’t new, but it’s well cleaned and more than adequate. The breakfast selection isn’t huge, but the simmered dishes and chanpuru were delicious—also more than enough. If I had to ask for one thing, I would have liked some fresh fruit… The staff were friendly, it’s close to Kokusai-dori, and it was honestly hard to find anything to complain about—this Accommodation suited me perfectly. Thanks to that, I was able to relax. Thank you very much!

I stayed for one night. From the moment I arrived, the staff at the reception counter made me feel very welcome and at ease. I was able to take only the amenities I needed, which was efficient and convenient. Breakfast was excellent with a great selection—I ended up eating more than I planned. It was close to the station, so getting around anywhere was easy. It made for a very satisfying trip. I’d love to stay again if I have the chance.

This time, on my first visit to Beppu during Golden Week, I stayed in a non-smoking twin Room under the Standard Plan. The hotel is conveniently located near Beppu Station, with easy access. I arrived early due to my flight schedule, and it was a great place to leave my luggage and go sightseeing. On top of that, our Room was upgraded to a family Room! The two of us enjoyed the luxury of using a four-person Room. Both the property and the Room were kept very clean, and we were able to relax after sightseeing and drinks. The next morning the weather was bad so we couldn’t see the sunrise, but we fully enjoyed the bath and even the after-bath services. I’d definitely like to stay here again on my next trip back to Oita.

The parking lot is right in front of the Hotel, and the Room was spacious enough. The staff were very welcoming, and we had a comfortable stay. Thank you.

I’m a repeat guest and have stayed here many times whenever I visit Fukuoka. This time, our family of four booked two twin Rooms. The Accommodation Fee is very reasonable, breakfast is free, the location is right in front of the station (almost inside it), parking is free, and there’s a 24-hour supermarket next door—everything you could ask for. I highly recommend it to anyone. All staff members at reception, in the restaurant, and housekeeping were kind and welcoming. Since we were attending a baseball game and couldn’t predict our check-in time, they also accommodated us flexibly. We enjoyed the complimentary breakfast as well. The mentaiko was a big hit with my whole family. If I could share one suggestion, having milk available next to the coffee would make it perfect. Even though there were many group guests staying at the same time, they managed breakfast buffet timing well by staggering schedules, so we had a completely stress-free stay. Thank you very much.