전국 × 고객 서비스 평가가 높은 호텔·료칸 - 166페이지

It was my first time in a while staying at this Accommodation. This time, the Room had a free-flowing Onsen bath, and with the large public bath as well, I was able to enjoy many baths—truly an Onsen-filled stay. The meals were delicious, and a woman who had come from overseas for training was very friendly and attentive, which made dining even more pleasant. However, it was raining heavily at check-in, so I felt a little disappointed that no one came out to greet me with an umbrella.

I think it was a very good hotel. It feels like a slightly higher class than a typical business hotel, and you can really sense the dedication in everything—from the staff and the overall atmosphere to the breakfast. Their enthusiasm for making your stay a good one comes through, and it made for a wonderful visit. Thanks to them, I had an enjoyable time in Hakodate.

We stayed in a Room with an open-air bath during Silver Week. The Room was on the 2nd floor of the annex, and it was just the right size, clean, and well maintained, so we were able to relax in the in-room open-air bath. Dinner was a special kaiseki course and everything was delicious, and the breakfast buffet had a wide variety of dishes—especially the thick-cut tuna sashimi and sweet shrimp, which were very fresh and tasty. If we visit Suwa again, this is a Hotel we would like to stay at again.

This was my first time in Tokushima and my first stay at Sunroute, and considering the price, it was a very good Hotel.\nThe building isn’t new, but the Room has been renovated and is comfortable. The bath and toilet are separate, and the bathroom is spacious with a washing area. The towels were thick and fluffy.\nThe large public bath on the top floor isn’t very big, but it’s a natural Onsen with a sauna. There’s no need to bring towels from your Room, and the woman at reception was extremely kind.\nIt’s conveniently located in front of the station, and even if you’re driving, there’s an affiliated parking lot directly behind the Hotel.

This was my first stay here. When I went to the large public bath, I forgot to bring a bath towel from my room and panicked, but I managed to dry off with a small towel. For forgetful guests like me, it would be reassuring if bath towels were also available at the public bath. (This was entirely my mistake—the hotel did nothing wrong.) The amenities were well stocked, and I was happy they even had face masks. Breakfast was stylish and delicious; I wanted to try the croissant too, but I was too full. The pudding in a jar was delicious. It would be perfect if there were hangers in the room for hanging clothes. Overall, I had a comfortable stay and would like to return if I have the chance.

I stayed in a single room (No Meals Included). It was clean and had everything I needed. The unit bath was a bit small and old, but it was clean so it didn’t bother me. There’s a convenience store right in front, and there’s also Starbucks and Seijo Ishii downstairs at Akapuri. I’d like to stay again.

This is my third stay here. Once a year when I visit Kobe, I stay with my grandchild. My 15-year-old grandchild really loves it and always says, “I want to stay at the same Hotel again this year!” Drinks and shampoo are available in front of the front desk, which also seems to be one of the highlights. Breakfast offers a great variety and is very delicious. My grandchild ate a lot from the morning. The staff’s service with warm smiles (especially the male staff) was wonderful. The front desk staff were also very pleasant, and I was able to check in and check out comfortably. The bed and pillows were comfortable, and there was also an air purifier, so I could sleep peacefully and feel refreshed. The Room was clean and well maintained, so we had a very comfortable stay. Thank you very much for your hospitality.

It was conveniently close—about a 90-minute trip from Osaka. The ocean view was amazing, and the scenery was outstanding. It didn’t feel old at all, and the staff were polite and attentive. Since we traveled with our children, they enjoyed table tennis, the pool, and more from check-in onward, and we had a great time staying inside the Hotel. The restaurant food was also excellent, and when I mentioned it was my daughter’s birthday, a young female staff member at the restaurant gave her such thoughtful hospitality that we were truly moved. We would definitely love to stay again. Thank you very much.

From the moment I walked in, a staff member greeted me. I used to avoid business hotels because they often lack cleanliness and good service, but here every staff member made a great impression—from their greetings to the way they responded. Even if guests aren’t making eye contact, you can still hear that they always make sure to speak to you. I used to work in customer service myself, so I tend to notice these things, and this is a hotel that made me want to stay again. It’s two stops away from Kyoto Station, but instead of searching for coin lockers at Kyoto Station or renting one, I thought it would be better to leave my luggage here. When I asked, they kindly took care of it without hesitation. This was a hotel where I could genuinely say “thank you for taking care of me” at the end. The bathroom and changing area were also clean. I think I’ll be staying here again on future business trips.

I have been an IKYU Diamond member since before COVID, with two regular Accommodations—one in Ito and one in Enzan—and I had been looking for another place I would want to return to. It was hard to find one. At last, I found Akazawa Guest House. It’s an Accommodation you’ll want to visit again and again. My companion had a blister from sandals, but after soaking in the deep ocean water several times, we were amazed to notice on the third day that it had healed. Akazawa Spa is free of charge, and what I especially loved was that the private sauna is also free. We had so much fun with bowling, billiards, darts—everything—that staying two nights was absolutely worth it. Of course, the staff were wonderful as well. The foreign staff member who served our meals had a lovely smile, spoke excellent Japanese, and made our conversations truly enjoyable. We will be back again—thank you in advance for your continued hospitality next time.

The location was excellent—arriving by JR and using the Toei lines the next day made it very convenient. Despite the convenient location, it was quiet at night, perhaps because there are many universities nearby. I stayed for business this time, but I have also stayed here when visiting Tokyo Dome privately. Being able to walk to Tokyo Dome City is a big plus. I would definitely like to stay again.

Being able to bring manga into the Room and read them is just too good. The curry and udon that are always available were so delicious it blew me away. I could have as many bowls as I want! The Hotel was also clean, and I honestly wondered if this price was really okay!

I was able to relax and soak in the large public bath, which helped relieve my fatigue. The breakfast also had a wide variety of dishes, and I was very satisfied. If I’m in the area again, I’d love to stay here again.

I traveled to Tottori to see a friend from junior high school, and stayed at Hakusen, which my friend recommended. The meals and the hospitality were extremely satisfying, but I felt embarrassed because the bath was clearly visible from outside. The curtain only closed about one-third, and while you could say no one was really watching, I ended up making eye contact more than once. Other than that, it was great.

We stayed for two nights. The room was clean, and the staff were very kind. The amenities were well stocked, and I was especially happy to find ReFa items in the bath facilities. We also appreciated receiving amenities for our child sharing the bed with us—it was very helpful and a nice touch.

We were completely satisfied with everything—the Room, the meals, and the Onsen! We truly appreciated all the accommodations made for my nephew’s allergies. The kids also found lots of stag beetles and made wonderful summer vacation memories. It looks like this will become an annual tradition.

Trip to Hiroshima to See a DREAMS COME TRUE Concert I often visit Hiroshima for personal reasons, but I rarely stay overnight. This time, it was my first overnight stay in a while, and when choosing an Accommodation I looked for somewhere near Hiroshima Station and ended up at APA Hotel Hiroshima-Ekimae Ohashi. The location is excellent, making it perfect for sightseeing and events. If I have the chance, I’d love to stay again next time.

We stayed in the urara twin Room during our Obon trip. The ohagi served in the lounge was outstanding! There was a great variety of drinks, and it made us want to come back again and again. In addition to alcohol, we were also happy that we could make an Oropo after the sauna. For dinner, when we mentioned that we wanted to go to Natsu Akari Road after the meal, they served everything quickly, which was a big help. Everything was delicious, but the sashimi platter left the strongest impression. We would love to stay with you again next year. We’re already looking forward to it.

When I arrived at Sapporo Station, it was drizzling, but I didn’t feel like taking an umbrella out of my luggage. I crossed the crosswalk without one, and the entrance was right there. It was very convenient to plan my schedule with the station as a starting point for getting anywhere. The staff were also very kind and helpful, so I had a comfortable stay. Thank you very much.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.