Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 166Page Number

I was very satisfied. Although the building feels a bit old, it was well cleaned and properly maintained, and I could tell it is cared for. I had no complaints about the meals or drinks. It may not be luxurious or flashy, but I was able to enjoy plenty of local and seasonal ingredients to my heart’s content.

Although it was a short stay, it was wonderfully comfortable and enjoyable. The Hotel is stylish throughout, impeccably clean, and offers a spacious, relaxing atmosphere. I also appreciated how the staff were courteous and attentive, always with warm smiles. The bath area was very spacious, and I could unwind in the open-air bath while taking in the forest right in front of me. Breakfast featured plenty of local ingredients and regional specialties; everything was excellent and very satisfying. I especially enjoyed being able to try Toji soba. It was a fantastic Hotel that made me want to return. Highly recommended.

I was hardly bothered by noise from the neighboring Room. The Room is small, so there’s limited closet space for hanging clothes, and it would have been nice to have a small set of drawers… but it’s not an expensive Room where I can really complain, and it was only two nights. There’s no free drinking water in the Room, but that’s on me for not reading the Reviews. The best part… breakfast. A few dishes were quite strongly seasoned and made me think “Huh?”, but overall it was delicious. The tofu dishes in particular were great—I’d love to have them again. A good Hotel in a convenient location near the station—very satisfying.

It was conveniently close—about a 90-minute trip from Osaka. The ocean view was amazing, and the scenery was outstanding. It didn’t feel old at all, and the staff were polite and attentive. Since we traveled with our children, they enjoyed table tennis, the pool, and more from check-in onward, and we had a great time staying inside the Hotel. The restaurant food was also excellent, and when I mentioned it was my daughter’s birthday, a young female staff member at the restaurant gave her such thoughtful hospitality that we were truly moved. We would definitely love to stay again. Thank you very much.

I was able to relax both mentally and physically. The Room was spacious, and the open-air bath was very pleasant. I felt that a bit more consideration for privacy from outside views would have been nice. Most of the staff were foreigners, but their service was very polite and excellent. Both dinner and breakfast included plenty of vegetables and were gentle on the body. I look forward to staying again.

I was finally able to stay at Akazawa Guest House, a place I had long wanted to visit, this time together with my son and his wife. The Accommodation is beautiful from the outside, but once you step inside, you’re amazed to see platinum used throughout the walls and other details. It’s a stunning space with meticulous attention paid to every element. The pampas grass in the courtyard was especially memorable, and we were able to relax and enjoy a peaceful time away from everyday life while feeling the charm of the season. Everything—the Room, the meals, and the atmosphere throughout the property—was wonderful, of course. But what stayed with me most was the warm hospitality of all the staff. My daughter-in-law is pregnant, and they kindly accommodated our requests in advance with great care. They prepared extra pillows in our Room and thoughtfully adjusted aspects of our meals as well, which we truly appreciated. In particular, the staff member who served our meals had such a lovely smile. Their service was both attentive and genuinely warm, which made us feel very at ease. The staff member who took photos for us also went beyond what we asked for and discreetly looked out for us so we could enjoy ourselves—an act of consideration that made us very happy. It’s certainly an exceptional space filled with luxury, but even more than that, I felt that the thoughtful and heartfelt hospitality of everyone working there makes this Accommodation even more special. I’m truly glad we were able to spend such precious family time at Akazawa Guest House. On our way home, my son and his wife said together, “Let’s come back again.” Thank you very much for giving us such a wonderful time that will stay in our hearts. We would love to visit again.

The Room was clean and felt more spacious than it looked in the photos. Both the property and the Room were stylish, and having a foldable makeup mirror in the Room was very helpful. Everything was well maintained and spotless. All of the housekeeping staff we passed in the hallway greeted us, which created a very pleasant atmosphere. I wish we had used the café as well, so I’d like to do so on our next stay.

It had been a while since my last stay at Ochiairo, and I was truly moved by how wonderful the dinner was. From fresh sweetfish tempura and eel sushi to game fowl soup, thick shiitake mushrooms, crispy cutlassfish, and seasoned somen served in an ice bowl with nori—each dish was exceptional. The Onsen was also very enjoyable, with gentle mildly alkaline water. I especially appreciated the wide selection of drinks available not only in the lounge but also in the Room refrigerator and even by the bath area—such thoughtful care to prevent dehydration. Finally, at checkout we received a coupon booklet for the Shuzenji Toll Road. This has been a long-standing service, but I was impressed again by such attentive hospitality. It is an inconvenient road where ETC cannot be used for some reason, so this was very helpful. I would love to stay at Ochiairo again to relax—everything from the Onsen and meals to the service is outstanding.

Due to an urgent matter, I couldn’t make it in time for check-in, and when you called, you handled it very politely. The Room was simple but very clean, with warm tones that made it feel welcoming. Since I booked a Plan without meals, I’d like to make a Reservation with a meal-included Plan the next time I visit Osaka.

It was a convenient Hotel, close to Hamamatsu Station and Act City. The eel rice bowl at breakfast was delicious. Since we stayed with three people by adding an extra bed to a twin Room, the Room felt small, but it was a clean Hotel. Thank you very much for your hospitality.

The expansive Roku in Takagamine, Kitayama, Kyoto is wonderfully quiet. In the summer of 2026, we decided to stay for three nights with my son’s family. My granddaughter loves the pool. What I was curious about was dinner. Since this spring, the chef and menu have changed. We left it to the chef, and truly enjoyed the rich flavors that come from thickness and texture—scallops, duck, sirloin, striped jack, pork confit, and more. The Kyoto vegetable sides were simple yet bold. We ordered signature cocktails. I chose “La Vie en Rose” just by its name—wondering what it would be like—and it surprised me in the best way. The other three of us each picked different ones as well, and we had a great time enjoying their vibrant colors and flavors. It will probably become one of our most unforgettable dinner memories of 2026. In the thermal pool, my grandchild happened to make a friend, and their dads joined in too—playing along like turtles giving rides to two kids with lots of enthusiasm. As for me, I exercised with backstroke while looking up at the sky and did some water walking. By the way, did you know that from the bath in your Room you can enjoy both the TV and views of Takagamine’s trees at the same time? The TV in the photo was showing a Major League Baseball game.

I stayed here while visiting my hometown. When I lived in Sasebo City, I only knew of it, so when I came back home I usually stayed near the station, but this time I had more time and decided to stay here. The view was amazing—it really moved me to think that I grew up in such a wonderful place. I’ll definitely stay again when I’m back home!! The service was great, and the room was clean and satisfying.

This was my first time staying at a Route Inn Hotel. A top-floor corner Room. It was very quiet and comfortable. The interior had a calm, unified color scheme, and everything was simple and clean—nothing was lacking. My sister especially loved the samue loungewear and even wondered if it could be purchased. The toothbrush was too hard for me and made my gums bleed. Thanks to you, we had a very pleasant stay on our sisters’ trip. Of course, the staff’s service was excellent as well.

The Room was clean, and we could enjoy free apple juice and coffee. The Onsen Facility was also clean, and there was a wide variety of ice cream to enjoy after the bath. The late-night soba was delicious as well. The front desk staff were very kind. It was worth more than the price. I would like to stay here again when I visit Hachinohe.

While urgently looking for an affordable Onsen Accommodation near Kagoshima Airport, I came across this place. I didn’t have high expectations, but the Room was spacious and clean, the open-air Onsen bath was very relaxing, and there was also a cold plunge in the indoor bath—overall, I was very satisfied. I didn’t make a Reservation with meals included, so I arranged it directly at the Accommodation, and it turned out to be a delicious meal made with local ingredients. The breakfast in particular was excellent.

We stayed as a couple for one night with breakfast included. The twin room was very spacious and clean. The large public bath allowed us to relax, and the breakfast was delicious, making our stay very enjoyable.

Both the Room and the large public bath were clean, and we had a comfortable stay. I also appreciated that shoes are not worn inside the Room.

This was my first time staying here. I really appreciated the Hotel’s “Eco Favor” initiative, which lets guests choose only what they need and reduce waste—it’s a great idea that helps protect the planet. I was also happy to receive a snack. At breakfast, I was touched when a staff member thanked the guests on our floor. That made the wide variety of breakfast items taste even better. Everything was delicious, and the freshly baked bread was outstanding! I’d love to stay again—thank you very much!

No wonder so many guests rate this Ryokan so highly!! The staff were simply wonderful, and I was impressed from the very start of the morning. Although the staff member assisting us was not Japanese, the explanations were clear and made us excited for the day right away. The half-buffet offered nothing but delicious choices, and we loved being able to grill items over charcoal at our own table. We were completely satisfied from breakfast onward! Even after checkout, they saw us off with warm smiles—this has become one of the Ryokan we definitely want to visit again. Thank you to all the staff.

Highlights Recap: A Thoughtfully Attentive Stay Experience Unbeatable proximity to the airport: After a long journey and a full day of shopping, the last thing you need is more time on the road. This hotel makes the most of its airport convenience, allowing you to drop your luggage quickly and settle in with ease before your flight the next day. Spacious and peaceful private space: The moment you open the door, you’re welcomed by an impressively roomy layout. Unlike many compact city business hotels, the suite-style design here offers a reassuring, home-like sense of comfort. A quiet night with excellent soundproofing: Despite being close to major transport links, the room’s sound insulation is outstanding. The night stays truly quiet—no disruptive noise—making it easy to enjoy deep, high-quality sleep. Comfortable amenities and thoughtful details: From soft, skin-friendly bedding to well-appointed bathroom fixtures, every detail reflects genuine care for guests—so you can fully unwind and enjoy a moment of relaxation before heading out.