전국 × 고객 서비스 평가가 높은 호텔·료칸 - 160페이지

My spouse and I stayed with our dog. There are only four Rooms where you can stay with a dog; the rest seem to be standard guest Rooms. The Room was properly cleaned and very tidy, with no pet odor. There is a large public bath on the 3rd floor and an observation bath on the 9th floor. The water was a little hot, but it felt wonderful—I used them five times in total. The meals were very delicious and generous in portion size, and I couldn’t finish all the rice, so they made it into rice balls for me, which I enjoyed later at night. All of the staff were very kind, and everything truly felt pleasant. I would definitely like to stay here again.

It had been a while since my spouse and I stayed here, and thank you for taking such good care of us. As always, the staff, the Room, the meals, and the bath (in-room bath) were all very satisfying. This is an Accommodation we would like to stay at again.

A relaxing trip with my mother! The beautifully renovated Room was a perfect match for us! We were overwhelmed by the amazing cuisine, featuring a limited sushi course available only twice a month. As fish lovers, we were truly moved by every dish! Everything was delicious and served in generous portions (though we managed to finish it all, haha). The bath was small and had an old-fashioned charm, but it was impeccably clean and gave off a warm and welcoming vibe that made the Ryokan feel so special. The hostess, who seemed to be the owner, was incredibly kind. My mother enjoyed chatting with her so much—it truly made our stay memorable. My mother loved this place so much that she said she definitely wants to come back again! On our way home, we stopped by Ishigami-san (just one minute away!) and drew an omikuji fortune—got "Daikichi" (great blessing), making this trip the ultimate happy memory of filial piety!

Thank you for your kind and attentive service, which made our stay comfortable from check-in to check-out. We look forward to staying with you again.

We had a comfortable stay. Thank you as always.

Whenever I come to Atsugi, I always stay here. As a former local, this is the Hotel I recommend most. If you head toward OK Store as your landmark, it’s right across the street. You’ll pass through Ichibangai, so there are plenty of shops, and it’s also convenient for shopping at OK Store, one of Kanagawa’s larger stores. There’s also the best Western-style restaurant in Atsugi just behind the Hotel—if you’re aiming for their melt-in-your-mouth omurice, this Hotel has the best location. In the morning there is a light breakfast service, and the coffee is exceptionally good. It pairs perfectly with a boiled egg and toast. I always have one cup with breakfast, then another after eating; I put a lid on it and take it back to my Room. Sometimes I also see business travelers taking a cup to go on their way out. The Room is always clean, and they provide a nice set of bath salts and hair ties—great for women guests. Unusually (and very helpfully), there’s also a handheld mirror, which is convenient for contact lenses and makeup. The internet is fast and smooth as well, which really helps when I need to work. This time, the loungewear had been changed to a silky-smooth type—comfortable to wear and I slept very well. The front desk staff are pleasant too, and they always assist me kindly. The staff who prepare the light breakfast are friendly as well; they regularly check in and restock items so nothing runs out. Since the parking area in front of the Hotel is small, if you’re driving I think it’s best to consult with them in advance.

The bath is compact, but it’s kept very clean and well stocked with amenities, making it comfortable to use. The in-house loungewear (samue set: top and bottom) is also very comfortable to wear. Breakfast is home-style and just the right amount. The service was excellent, and I would like to stay again.

Even though we arrived earlier than scheduled, the staff welcomed us with a smile, which was very helpful. There were only enough in-room amenities for one person, so we went to the front desk to request more, and they responded promptly. The room was clean and we were able to relax comfortably. Breakfast was scheduled in time slots to avoid crowding, so we could eat without congestion. The selection of side dishes was limited, but everything was delicious. We also appreciated that waffles were freshly baked and prepared for us.

My husband, our daughter, and I stayed as a family of three. Dinner was luxurious and every dish was delicious, and the hospitality from all the staff was wonderful. We could truly feel your warm desire for us to enjoy the meal. Thanks to you, we had a wonderful trip to Iwate. Thank you very much.

I was surprised to find someone else being guided to my seat when I returned after getting food during breakfast. Even though there was an "in use" sign on the table and I had left my salad bowl there.

The staff provided attentive service, and we had a very comfortable stay. The restaurant has semi-private seating, which allowed us to enjoy our meal at a relaxed pace without worrying about others. The food was delicious, and we were very satisfied. Our Room was in a separate annex, with privacy well maintained, so we could truly unwind. This is a wonderful Accommodation where we would love to stay again if we have the chance to visit Kurashiki.

I stayed with my Chi-poo. The Room was clean, and it was great to have a private open-air bath. It would have been perfect if we could dine in the restaurant together with our dog. The on-site dog run is covered with wood chips, which is a thoughtful, dog-friendly touch. The staff were pleasant, and it was a wonderful Accommodation. At check-out, we also received a discount voucher for our next stay, which makes it easy to return.

We took our first family trip to Awaji Island to celebrate my husband’s birthday and our wedding anniversary. We chose this Accommodation because we love Onsen, and above all, we were drawn to the name “Senshin Waho.” After staying here, it truly became a place we thought, “We absolutely want to come back the next time we visit Awaji Island.” When we arrived, the staff kindly carried our luggage from the car. While listening to the soothing sound of wind chimes, we were served blended tea, and orange juice for our child. Just as we had seen in Reviews, everyone’s hospitality was outstanding. My husband was delighted and said it was “the best Accommodation I’ve ever stayed at,” which made me happy too. Our Room had a beautiful ocean view. Simply watching the sea made all our everyday fatigue melt away. Dinner featured many dishes that truly captured Awaji Island, and everything was delicious. Since it was my husband’s birthday, they even prepared a celebration plate for him. Thank you so much for that and for all your warm thoughtfulness. And then the Onsen we had been looking forward to: a rare free-flowing natural hot spring on Awaji Island. There was chlorination and heating, but no added water. There was no noticeable chlorine smell, and the water felt soft and gentle on the skin. The amenities were also from SYMPURTE—one of my favorites. The large public bath even had hair oil available, and their original shampoo/conditioner as well as face & body soap had a pleasant aroma that didn’t overpower the Onsen atmosphere. They provided slippers and yukata for our child, and at meals they arranged seating in a tatami room rather than at the counter. They also noticed that I’m left-handed, and even at breakfast the next morning they quietly accommodated me with thoughtful attention. Every detail of their care meant so much—it really showed how closely the staff pay attention to each guest. Onsen quality, amenities, service, cleanliness, meals—everything exceeded our expectations. The beach just a short walk from the Accommodation was wonderful too: not crowded at all. We collected sea glass with our child and watched the sunset—those simple moments became cherished memories of our trip. The baths were never crowded either; most of the time there were only one or two people there besides us, so we could relax comfortably. This is an Accommodation that makes us want not only to return to Awaji Island again—but specifically to stay at Senshin Waho again. Thank you very much.

The Facility is new, and all the staff were lively and hardworking, which was wonderful. The meals felt so healthy that you could almost feel better just by staying here, and even the tea in the lobby made it feel like a detox—this was that kind of Ryokan. I gave the bath one less star because I was hoping to bring my elderly mother next time, but she has trouble walking, so I’m afraid the stairs before entering the bath might be too difficult for her, which was disappointing. Other than that, the Room is spacious, the food is delicious, and it was a great Accommodation.

I stayed here for a business trip. The large public bath was very relaxing.

This was my first time staying here. Having an Onsen allowed me to relax deeply. I was happy that I could use the bath all the way until morning. Since it was raining, I had dinner without going outside. The breakfast starting at 6:30 a.m. was also very helpful because I had an early departure. The staff and dining hall team were very kind, and it made my stay pleasant. Thank you very much.

I stay here every time I visit Tokyo. This time it was cold, so I borrowed a circulator fan. Thank you for your kindness and support. All the staff were very pleasant. Thank you again—I would love to stay here again.

I stayed in a Deluxe Twin Room. The view was great, and the Room was spacious, which I really liked! There is one large public Onsen bath and one semi-open-air bath. They are not very big, but they warmed me up well. I’d like to stay again.

It’s within walking distance from the station, but it’s a bit far. However, there are restaurants and convenience stores nearby, so it wasn’t a problem. The front desk staff were kind and friendly. They also accommodated a change to the breakfast time from what I had told them in advance, and I was very satisfied with the breakfast.

We stayed here as a couple. We used the 1-night, 2-meals included, drinks-inclusive Plan. The property was clean, and all staff provided courteous service. The meals were excellent and gave us a wonderful escape from everyday life. We were very satisfied. We would definitely stay again.