전국 × 고객 서비스 평가가 높은 호텔·료칸 - 146페이지

The room was clean, the amenities were well stocked, and it was great that hot drinks were available for free—overall, it felt like excellent value for money.

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

I stayed here to cheer on my daughter at a track and field meet. It was my first time in Kure City, and the location was excellent—easy access to sightseeing spots, restaurants, and cafés—so I had a very comfortable stay. The breakfast was wonderful and delicious; I was especially happy they had okonomiyaki. I would like to stay again if I have the opportunity.

The Facility is new, and I had a very pleasant stay. All the staff were kind, and the calm atmosphere was truly relaxing... The complimentary snacks in the refrigerator also helped soothe my fatigue from the extreme heat... I stayed on a Friday, and the bath was almost private, so I could relax and fully enjoy it. Everything was spotless and very well maintained. It was my first time staying at Dormy Inn, but I’d like to try other locations as well. Also, you should definitely add breakfast! The quality was beyond what you’d expect from a Business Hotel. Everything was carefully prepared and delicious. I’d love to stay again.

Just as the Reviews said, every dish we had been looking forward to was truly delicious. We were impressed by the careful seasoning and attention to detail, even in the side dishes. The Facility felt historic, but everything—including the bath—was well maintained and very clean. We were looking for an Accommodation with a tatami Room so it would be comfortable for our one-year-old. We were a bit nervous that our child might touch the hanging scrolls or shoji screens, but our meals were served separately from other guests, and it was still very easy to spend time here even with a child. Above all, everyone at the Accommodation was warm and welcoming, which made our stay truly comfortable. We’re sorry for any trouble caused by our child, but we sincerely appreciated your kind support until the very end. We visited as a family to celebrate my parents’ 60th birthday, and they were extremely satisfied. It became a once-in-a-lifetime family memory. Thank you very much.

Very convenient, right in front of Sakurai Station. We stayed here to visit Hasedera Temple and Abe Monju-in on our way back from Osaka. We also planned to go to Horyu-ji afterward, so we used Sakurai Station, which is served by both Kintetsu and JR. The Room was more spacious than expected and very practical. The large public bath was also very clean. If I had one request, I would have liked mineral water in the Room.

The food was absolutely delicious. We also enjoyed a wonderful view of Lake Hamana, and were able to relax and have a peaceful stay. Thank you very much.

The female staff member at the front desk was very helpful. The location was great, and I would like to stay here again. Thank you.

The front desk and staff welcomed us with warm smiles. The building is old, but it was very clean, with no unpleasant odors, so we had a comfortable stay. Best of all, even though it seemed like guests were staying next door, we didn’t hear any noise at all. Both dinner and breakfast were delicious with light seasoning. The all-you-can-drink option was included as well, making it an excellent value. We grilled turban shells and shrimp on the tabletop stove, and in the morning we grilled horse mackerel. We’d definitely like to come again!

It’s an older Hotel, but it’s quiet and very comfortable. The breakfast selection is so extensive that you can’t try everything in just one night. Everything was delicious. Sausages are easy to judge by taste, and these were definitely excellent. The Senbonmatsu Farm milk was also delicious.

As it is a new Hotel, my stay was very comfortable. The view from the Room balcony was wonderful and made for great memories. The breakfast buffet was lavish and delicious. The Hotel is right in front of Nagasaki Station and close to the tram stop and bus terminal, which was very convenient.

The Room, breakfast, and bath were all clean, and we were satisfied. It’s a little distance from the sightseeing spots, but it’s within walking distance, so I think the location is good. I felt we chose a good Hotel at a reasonable price.

I stay here whenever I visit Nagano. It’s very convenient as it is directly connected to the station. After I requested a buckwheat husk pillow once, they have thoughtfully placed one in my Room ever since without me having to ask. They often have my Room ready and let me in without making me wait until check-in time, which is very helpful. Thank you as always.

I personally love the Genroku-no-Yu bath, though it may not be to everyone’s taste. The route to the annex can be hard to find, so it’s best to ask the front desk for clear directions first.

Conveniently located near the station, with a convenience store nearby and various bus stops right in front. The Room was very clean, compact, and easy to use. The breakfast buffet was delicious, and I enjoyed plenty of it. Checkout was easy and stress-free. I would like to stay again. Thank you very much.

The Room, bath, and bedding were all clean, and everything was comfortable—I was very satisfied. The large public bath also had many different types of baths, which I really enjoyed. The lukewarm bath felt great, the sauna was hot, and it helped me recover from fatigue. There were many great points, but the breakfast was especially delicious—I was truly impressed. The seasoning of each dish, the portion sizes, and the freshness were at a level you rarely come across. I’d love to have it again. Thank you to everyone in the kitchen and restaurant. When I visit Matsuyama again, I will definitely stay here. Thank you for taking such good care of me!

On a whim, I decided to visit Himeji Castle and made a Reservation. Maybe because it was a weekday, I was able to stay at a very reasonable price. I booked a single Room, but it turned out to be a twin, so there was plenty of space and I could relax comfortably. The complimentary pillows you can borrow were especially great. The bed firmness was just right, and I slept soundly stretched out. I’m picky about pillows and use an expensive one at home, but this was even more comfortable than sleeping in my own bed. The tea bags available next to the front desk also had a wide selection—I tried rooibos and jasmine tea, and both were delicious. The bathroom was a bit small, but it was clean and well maintained. The staff were also very courteous. I’d like to stay here again if I have the chance. By the way, Himeji Castle is on the opposite side of the station from the Hotel, so you can’t see it from the Hotel.

Unlike other Smile Hotels, it had a homely atmosphere with various thoughtful touches, which was great. Both the station and convenience store are nearby, making it ideal for a short stay. It's only 30 minutes to Tokyo Station, so I felt the cost-performance was better than hotels in the city. It was worth more than its price.

The location is just a short walk from JR Otsuka Station, with plenty of restaurants and shopping nearby—it was such a great area that I regretted not having more time. Also, buses starting from the station’s south exit make it easy to reach subway stations such as Otsuka and Myogadani, which is very convenient when visiting the University of Tsukuba, Chuo University, or Ochanomizu University in Myogadani. There were several buses each hour. The Room and the large public bath were both very clean. In addition, security cards were required not only for the Room but also for the elevators and the large public bath, so even as a solo female traveler over 60, I felt safe and comfortable. I also truly appreciate your kind help with my lost item. Just one thing: I prefer tea, but since I assumed it would be provided and didn’t bring any, I was a little disappointed. Other than that, everything was excellent. Thank you very much for your hospitality.

This was our seventh stay. We stayed to celebrate a 60th birthday. They prepared a red celebratory vest and a congratulatory plate, which made it a wonderful memory. The meals were also very delicious. We will visit again.