전국 × 고객 서비스 평가가 높은 호텔·료칸 - 11페이지

This was our first trip with our beloved dog, who is like family to us. We were completely satisfied with everything—the clean and beautifully maintained living room, kitchen, bedroom, wood deck, and dog run—and we were able to relax and enjoy our stay. The water facilities, toilet, and bathroom were also spotless, like new, and very comfortable to use. We would love to visit again soon. Thank you very much.

It was a truly wonderful Onsen. I enjoyed soaking many times, including the private Onsen. Even my painful neuralgia completely subsided, and I forgot about it. I also drank a bit too much delicious sake, so I think I’ll take a break from alcohol for a while. It was two blissful days. This is an Accommodation I would definitely love to visit again.

The food was truly delicious!

We stayed in a villa with our family of four and our Chihuahua. Since it’s a bit away from the main building, we were very satisfied that Shuttle Service was provided each time we needed it. The Room and bath were amazing, and our daughters were excited the whole time! The food quality was excellent—especially the risotto, which was incredibly delicious. We also used the pool and were very satisfied. If I could share just two suggestions: since we traveled with our dog, it would have been nice if the area around the villa had better-maintained paths for walking. Also, while Wi‑Fi was available, we wished the TV had internet access so we could watch Netflix or YouTube. Overall, we were very satisfied. Thank you very much.

This was my second stay. I stayed to watch a baseball game, so it is a little far from ZOZO Marine Stadium. It’s great that Route Inn’s system lets you check availability from your Room for the large public bath, the breakfast venue, and even the coin laundry. The breakfast isn’t elaborate, but everything is delicious. The front desk and dining staff are all efficient and kind, making this a comfortable and satisfying Accommodation.

After finally arriving through heavy rain on this trip, we were able to relax and enjoy our stay. The meals were served in a calm lounge, and we could really feel the care put into each dish. The Onsen was wonderful, but unfortunately, due to torrential rain severe enough to trigger warnings, the water temperature dropped on the morning of the second day. We were especially disappointed that we couldn’t use the bath in our Room. With expressways closed, sightseeing wasn’t possible at all, so we’d like to come back next time for a retry. The Accommodation is a pleasant, clean Hotel, and all of the staff were very kind.

Each Room comes with a private open-air bath, and meals can be served in the Room as well, so we were able to relax without worrying about others. What made us happiest was how well the Accommodation is set up for dogs! In addition to a private dog run just for our Room, there is an indoor dog run on-site, and outside the Accommodation there are two more dog runs—one with wood chips and one with grass—making four in total. We could choose where to play depending on our mood and the weather. The meals were also delicious, making great use of Izu’s fish, meat, and vegetables. There was an excellent selection of menu items for our dog as well, and they finished everything in no time. All of the staff were very dog-friendly, and it really showed how much they care about dogs. It became a wonderful memory where we could truly relax together with our dog. Thank you very much.

We stayed here during the Obon holidays with our family of five after a day at Disney. We used a Room with two bunk beds—our kids’ favorite. When making the Reservation, we expected a typical Business Hotel, but the woman at reception was refreshingly kind and welcoming—almost like a Disney cast member. After an exhausting, scorching summer day at Disney, her hospitality truly made an impression. The Room was more spacious than expected, and unlike many budget bunk-bed hotels, there was no “where do we put our luggage?” problem. Even with our bags lined up along the wall by the TV, we still had plenty of space to walk around comfortably. Everything was perfectly clean, and we felt safe using the bathroom with our children. We will definitely consider this Accommodation again when we visit Disney. One request: We arrived at 10:30 PM and all nearby paid parking lots were full. After driving around repeatedly—and honestly debating street parking—we ended up parking in a park lot because there is a police station next door. However, it didn’t seem to have security cameras and the area was deserted late at night, so we were worried about theft. Since we couldn’t reserve parking at the Hotel, this happened—so we hope there can be some improvement regarding parking availability.

Simply the best. The staff’s professionalism, service, Room, meals, and architecture—everything was outstanding, and it made for a truly satisfying stay. The fittings were beautifully maintained, and it was fun just walking around and taking in the Facility. The amenities were well stocked, and the minibar was exceptionally well supplied, making for a wonderful time. And above all, the food was incredible—both dinner and breakfast were a perfect 10/10. Great care is also put into the desserts, which were delicious. A place I definitely want to return to.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

On the day of my stay, I decided on a whim, got the Accommodation’s approval, and arrived after 8:00 p.m. When I told a man at the front desk that I was heading to a nearby izakaya for dinner, he cheerfully said, “Then please take this,” and gave me drink coupons for the place, lent me an umbrella, and even showed me a shortcut—always with a smile. It really put me at ease. The private bath was available until 11:00 p.m., so even though I arrived late I could relax and enjoy it. I also appreciated having a beer vending machine in the building. The property is old, but clean in an unpretentious way. The Room, futon bedding, and amenities all felt safe and comfortable to use. The other guests also seemed very considerate. Breakfast was great too—the main dish (grilled pork? hot pot?) went perfectly with rice and egg over rice. These days it’s rare, but everyone on staff I met appeared to be Japanese—maybe just by chance? Everyone provided such wonderful service that more than made up for the age of the building, and it was very comfortable throughout my stay. To be honest (and no offense meant), I only made a Reservation because there happened to be availability and didn’t expect much—maybe that’s why it felt even better. Next time I’d like to visit with dinner included. Thank you very much.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

It was an absolutely amazing stay. I was truly impressed by the outstanding, well-equipped Facility that anticipated every need. The staff were very considerate with the luggage we sent in advance, prepared a pool for the children, and even when an accident happened, their first words were to check on us. Talking with friends around the barbecue, setting off fireworks with the kids under the sunset sky, and looking up at the stars late at night—every moment became a wonderful memory. My only regret is that because it was so hot, we couldn’t enjoy the outdoor facilities outside the cottage, such as basketball and the trampoline. We will definitely visit again next year. Thank you very much.

Since guests remove their shoes at the entrance, the floors throughout the property are very clean. You can choose your preferred brands of shampoo, conditioner, face wash, etc., select from pillows of various heights and firmness levels, and there is a wide range of samue loungewear sizes. You can also take your favorite drinks—from alcohol to soft drinks—back to your Room. The Room layout is very practical, and no matter where I wiped with an alcohol wipe, there was absolutely no dirt. It was very comfortable. The bath had shower heads such as ReFa and Mirable. If there were more dinner menu options, it would be perfect.

I thought breakfast would be a seafood rice bowl, but it was a make-your-own seafood bowl! There were plenty of toppings laid out right in front of me, making it a fun meal to start the day. The Room was also clean and relaxing. This is a Hotel I’d like to stay at again.

I stayed here alone. The Room was comfortable, with a bath, toilet, and sofa, and the fluffy futon bedding was very cozy. The refrigerator was also a two-door model. As for the meals, a variety of side dishes were beautifully arranged on lovely plates, and I could tell how much care went into the cooking. Everything was delicious. Even the chopsticks were placed in an elegantly wrapped holder, which showed thoughtful attention to detail. Breakfast was colorful and wonderful. Coffee was also served. The proprietress did an excellent job of keeping an eye on guests at all times. I had a very enjoyable time—thank you very much. I hope to stay again if I have the opportunity.

On a midsummer night, I arrived exhausted from the heat and work. As soon as I stepped into the new, sophisticated entrance, it was cool, pleasantly scented, and calming—I felt relieved. After check-in, a staff member explained the Facility and amenities. Their gentle service was perfect for guests who just want to sleep. There were several types of bath salts available, and the basic skincare set was Sekkisei. When I entered the Room, I could clearly see the well-maintained lawn in front of the station and the trains through the window. Watching the nighttime scene outside from a clean, cool Room made me sleepy little by little. I was also happy to find Chill Out and chocolate in the refrigerator. The shower head was ReFa, and the hair dryer was Dyson. It was comfortable and I slept very well. This is a new, clean, modern Hotel where you can sleep comfortably in an urban setting. The staff were calm, gentle, and wonderful as well. I will stay here again.

Both dinner and breakfast were outstanding—the best meals we’ve had at any place we’ve stayed. The mini concert was also wonderful, and our granddaughter was able to take part. The toilet and washbasin area felt a little inconvenient to use, but the air conditioning worked well and we were able to stay comfortably.

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!