전국 × 고객 서비스 평가가 높은 호텔·료칸 - 105페이지

Overall, it was a very satisfying trip. First of all, everyone at the Accommodation was thoughtful and attentive, and they took great care of us. The Accommodation is built spanning a gorge, and together with the surrounding walking paths it was a very pleasant place. The open-air bath in the Room was excellent, and it also had a washing area, so one of the three of us was always in the bath. However, the large public bath felt fairly ordinary, and the hours were short as it was only open until 9:00 a.m. in the morning. Also, we received free café vouchers, but we were told we couldn’t add milk or lemon either, which left us with a slightly stingy impression. That said, as I mentioned at the beginning, our family of three had a wonderful trip overall—thank you very much.

This is my regular accommodation when I visit Ikebukuro. I registered through the app this time. Thank you for your continued support.

Last time, the step inside the Room made it difficult to get to the open-air bath, so this time I made a Reservation for a barrier-free Room. The Room was clean, and of course the hot spring water felt wonderful. There was water provided in the Room, in the electric kettle, and even in the coffee maker—I've rarely stayed anywhere that thoughtful, and it made me very happy. The wooden decorative framework in the Room was also lovely. I’m not usually a fan of yukata, but the fabric was soft and comfortable to wear. There were cushion-style chairs in the Room; however, when sitting on them, neither I (with bad legs) nor my husband (whose legs and lower back have become a bit weak) could use them comfortably. We wished there were at least two standard dining-style chairs like those in the restaurant area—it was disappointing. If you could replace just two of the four seats with regular chairs, it would be greatly appreciated by elderly guests. The meals were delicious, and all staff were polite and hospitable. Thank you very much for taking care of us.

The Hotel and rooms feel a bit dated, but it was quiet and I slept soundly. Breakfast included, unlimited manga reading, and included alcohol and soft drinks were very helpful. I will stay again.

The meals featured a variety of Japanese dishes centered on local seafood. Every dish was carefully prepared, and we enjoyed them very much. We stayed in a guest Room with an open-air bath. It was thoroughly cleaned and there was no smell of tobacco. The bathroom has a hinoki (cypress) bath with a pleasant aroma. There is also a door leading directly outside to the open-air bath. Outside the Room is a private garden with views of both the sea and the mountains. Although it was summer, there were no mosquitoes or other insects even at night. Because there are only a small number of guest Rooms, we were able to relax in a very calm atmosphere throughout the property. Notes: 1) Even some first-floor guest Rooms have about five steps. There are also about ten steps to reach the large public bath. Please keep this in mind if you have difficulty walking. 2) Regarding guest Rooms with an open-air bath: This will be explained by staff on the day, but the water temperature is very hot. Please check and adjust the temperature before undressing. 3) The private garden for each guest Room has a fence on the sea side, but part of it is not continuous. Beyond that point there is an approximately 3-meter slope down toward the sea. Please take extra care not to take your eyes off small children.

We arrived a little after 3:00 pm, and they were waiting to welcome us at the entrance, which gave the place a classic, long-established feel. The building has a sense of history, and the Showa-era atmosphere was very comfortable for me. There was an abundance of food, and as seniors we couldn’t finish it all—what a shame (laugh).

I stayed here for my birthday and wanted to treat myself a little. The Room was well kept, and above all, the meals were delicious (a bit generous in portion size, though). The best part was being able to enjoy freshly baked bread at breakfast. The view from the balcony also gave me time to forget everyday life. And most of all, the Hotel staff provided polished, kind, and courteous service that made me want to come back whenever I feel like treating myself again. Perfect in every way!!! It was a truly satisfying stay. Thank you very much.

We had a comfortable stay. There were fewer tourists than expected, so it was quiet and relaxing. The parking area was spacious and easy to use. Thank you very much.

I stayed here last year and loved it, so I decided to visit again. The Room is simple yet comfortable, with a unique design not often seen elsewhere. The toilet and bathroom are separate, and the spacious bath feels like home, allowing you to relax without worrying about water splashing around. The sink is an extension of the counter inside the Room—an uncommon but very convenient feature. The bed is wide and offers excellent comfort for a good night's sleep. Even with a no-breakfast Plan, complimentary coffee and non-alcoholic drinks are available in the front floor area, which is much appreciated. The TV is internet-based, so regular broadcasts aren't available. While this might be disappointing for avid TV watchers, you can still watch some current shows on YouTube or other platforms without much inconvenience. Parking is available at ground level behind the building with an entrance there as well—very convenient. The front floor has sofas for waiting or meeting up with others and features seasonal decorations that add charm to your stay. Although I didn't use it myself, there’s also a coin laundry facility available. The staff left a positive impression as well!

Thank you again for accommodating me on my business trip. This time, the Room sometimes smelled slightly musty. I’m not sure if it was just temporary, but it bothered me throughout my stay.

The Facility was very luxurious yet refined and relaxing. The hospitality was excellent, and the meals were truly delicious. The Onsen water was clear and colorless, but it lived up to its reputation as one of Japan’s Three Famous Hot Springs, said to have been favored by Masamune Date. It doesn’t make you overheat easily and keeps you warm for a long time—an exceptional spring quality that warmed both body and mind and soothed me deeply. Next time, I would love to stay in a Room with a private open-air bath. I will definitely return.

I stayed here on the way back after picking up my family at Haneda Airport. You pass through the Grand-side lobby, but it was crowded and noisy with inbound travelers, so choosing this place was the right decision. With its location near Haneda Airport, a natural Onsen, spacious Rooms, and excellent hospitality, we were able to enjoy an escape from everyday life without leaving Tokyo. When it’s hard for the whole family to travel far, I’d like to stay here again as a mini getaway.

A clean business hotel just steps from Susukino Station. Great location and very clean—really enjoyed my stay!

It was right near the station and faced the riverside. We stayed on the 5th floor, but we could still enjoy a great view of the city lights from the building at night. Next time, I’d like to stay on a higher floor. We took a walk along the river to Tenjinbashisuji 6-chome, and it was fun with so many different shops. There were plenty of places to eat, and we had a great meal. There’s also an Osaka Metro station near the shopping arcade, so it was easy to get back to the Hotel by subway. The access was very convenient.

Considering the Accommodation Fee, this Hotel offered excellent value for money and a very satisfying stay. Both dinner and breakfast were delicious, and dinner in particular was very generous. It was more satisfying than eating out, so choosing a Plan with meals was the right decision. I also appreciated that free cold water and tea were available right in front of the elevator on the guestroom floor. I didn’t use the large public bath this time, but since there is also a sauna, it seems like a great option for those who want to relax. The staff were extremely courteous as well, making my stay very comfortable. The Hotel is close to a station where limited express trains stop, so access is convenient. On the other hand, you do need to walk a bit to reach convenience stores and similar shops, but there are vending machines with light snacks inside the building. Overall, this is a Hotel with excellent value for money. I would definitely like to stay here again when visiting the area. Thank you very much.

Having read the Reviews in advance, I was aware of what to expect, but my companion was very surprised by the contrast between the front desk atmosphere and the impression of the Room. The day-use bathing area feels lively like a busy public bathhouse, while the guest Rooms were calm and comfortable. Because we visited on a weekday, the large public bath was not crowded and very relaxing. The only thing that bothered me slightly was seeing someone brushing their teeth at the washing area. Even so, I was truly impressed by the abundant flow of free-flowing Onsen water straight from the source. When I visit around Nagano Station for work in the future, I would love to stop by again even just for a day-use bath. The Room was flawlessly comfortable, and the private indoor bath was very spacious. I was also amazed by how much hot water it had. Dinner was served in-room, so we could relax without worrying about others, and we thoroughly enjoyed the delicious dishes with thoughtful touches. The staff member who served us was friendly and made it a pleasant time. At breakfast, it was also nice to be able to choose between rice porridge cooked with Onsen water and regular steamed rice. Please note that there are no amenities provided in the large public bath area (including makeup remover), so bringing your own is recommended. The in-Room amenities are also provided for one use (one day) only, so if you plan to bathe multiple times, it may be reassuring to bring extras. Overall, it was a highly satisfying stay.

We stayed as a family. The Room is equipped with a kitchen and microwave, so we were able to stay comfortably even with small children. Baby items can also be borrowed by asking the front desk. We would like to stay again and highly recommend it.

I don’t stay at a Business Hotel very often, but after reading other guests’ Reviews, I felt they were exactly right. Considering the location, I think the price is reasonable. Since it’s uncommon to drive within Tokyo’s 23 wards, it seemed there were only two parking spaces available, but even though I stayed on a Sunday night, I was able to apply on the day and get a spot, which was a big help. I had been prepared to use a nearby paid parking lot, but it was much easier being able to park in the closest place. The room itself felt perfectly fine. Breakfast was also delicious.

It was excellent. The meals were delicious. The Onsen was free-flowing from the source, and the water temperature was just right.

I could tell there were thoughtful touches throughout, with comfort and convenience well considered. What impressed me most was the breakfast—especially the spice curry and croissants. They were delicious. The second best part was the smiles of the front desk team and staff. I had a very comfortable stay. Thank you very much.