Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 105Page Number

It was our first time visiting Oigami Onsen, and the three of us stayed here with my elderly mother. This Accommodation is the only one set on such spacious grounds, and it was obvious at a glance how different it is from the others. Dinner was thoughtfully prepared, and the Joshu beef steak in particular was tender and delicious. The only slight disappointment was that the souvenir shop inside didn’t have much variety, so there wasn’t anything I wanted to buy. I would have appreciated a wider selection of food items. I also became curious about Senkyo’s history and ended up looking it up. Thank you very much for taking care of us.

Thank you for the delicious meals, the well-maintained facilities, and the true free-flowing Onsen from the source, which allowed us to relax both body and mind at a leisurely pace. We would love to stay again in a different season.

A clean Hotel. The bath was excellent. The pillow was quite firm, and I couldn’t sleep. The blackout curtains were good. The shower pressure was strong and great.

We stayed here because it was a short drive from the Kurashiki Bikan Historical Quarter. We could see the sea from our room, and since the Accommodation is located on the grounds of a shipbuilding company, we were able to tour the shipbuilding process from inside a bus, which was great. The room rate was also affordable and good value.

I stayed here for an away trip. I urgently needed ice from early morning, and I wanted to buy several 2 kg bags in advance at a supermarket. When I asked if the Hotel could keep them in the freezer overnight, they kindly agreed without hesitation, which was a huge help. Their thoughtfulness and consideration for guests were excellent. If I have the chance, I would like to make a Reservation again, and I will recommend it to my friends. When searching with a navigation app, it may guide you to the parking area inside the building at the back, but there is also plenty of parking by the main entrance on the front side.

Close to the sea, and with a late checkout we were able to enjoy a morning walk at a relaxed pace. The atmosphere inside the Hotel was great, and the staff’s service was excellent! However, it seems the parking spaces are limited, so we used the coin-operated parking lot across the street and it cost nearly 5,000 yen. It would be even better if there were some subsidy for guests.

The parking lot is spacious, so there's no need to worry about parking even if you check in late. The Room and Facility were excellent, allowing for a comfortable stay. I would love to use this place again if I have the chance.

I’m a repeat guest every time. It’s conveniently located near the station, the rooms are clean, and the bathroom is also spotless. The free breakfast (light meal: toast) is delicious as well. It’s quiet and I can sleep comfortably. I’ll stay again if I have the chance. Thank you.

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize… To everyone who stayed on the same day—sorry! Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay… We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

I knew it was directly connected to the station, but I was a bit worried because there’s no parking. However, there was an available parking lot about a 1-minute walk away, so it worked out fine. Everyone at the front desk was pleasant—they recommended a ReFa hair dryer and offered complimentary coffee, and I really appreciated those small, thoughtful gestures. It didn’t feel brand-new, but it was clean enough. Since the non-smoking rooms were fully booked, I stayed in a smoking room, but the smell bothered me much less than expected. In the morning, when I opened the curtains, the ocean-side view was beautiful and refreshing. I’d like to stay here again.

We stayed in a barrier-free Room for my mother, who has difficulty walking. With an ocean view, we could see palm trees and passing ships, and enjoy views of Sakurajima. The bright, clean Room was very relaxing. The entrance door was a sliding automatic door. The bathroom and toilet were very spacious, and the raised toilet seat was comfortable. The Onsen also had a sauna, and the water was excellent. Breakfast was a buffet with a good variety and everything was delicious. The staff in the front lobby were refreshing and kind, making our stay very pleasant. We would definitely like to visit again.

Thank you for taking care of us for 3 days and 2 nights! The Hotel had a wonderful atmosphere, and it made for a truly lovely trip. The Room was quiet and clean. The service was also great—when we arrived a little early to leave our luggage, they let us check in right away! It was nice to cool down in the Room for a bit before going out in the heat. This was my lack of research, but I went without bringing anything because I thought I had seen in a Review that skincare amenities were provided. Please bring your own skincare items!

I searched for an Accommodation around Hommachi, Shinsaibashi, Sakaisuji-Hommachi, and Umeda. Because the Reviews were good, I stayed here—and it was absolutely the right choice. It was a stay between work commitments and I only needed a place to sleep, but the breakfast was delicious with a great variety. The staff at the breakfast venue were all energetic and wonderfully attentive. There were no unnecessary amenities in the Room, so it felt neat and uncluttered. The white-based interior was bright, and perhaps because the lines of the furniture were so clean and straight, it felt spacious. I saw in Reviews that some Rooms have better facilities than those on the top floor, so next time I’d like to stay in one of those. The only disappointing thing was at checkout: there were three front desk staff members there, but no one spoke to me or guided me (“This way, please”). There were no other guests either—so I wondered why. They may have been working on something, but it would have helped if someone had simply said “Please wait a moment.” Since there are many floors, I understand that waiting for the elevator is unavoidable. When I was waiting for the elevator at check-in, the mixed juice prepared in the dining area next to reception was very delicious.

Overall, it was a very satisfying trip. First of all, everyone at the Accommodation was thoughtful and attentive, and they took great care of us. The Accommodation is built spanning a gorge, and together with the surrounding walking paths it was a very pleasant place. The open-air bath in the Room was excellent, and it also had a washing area, so one of the three of us was always in the bath. However, the large public bath felt fairly ordinary, and the hours were short as it was only open until 9:00 a.m. in the morning. Also, we received free café vouchers, but we were told we couldn’t add milk or lemon either, which left us with a slightly stingy impression. That said, as I mentioned at the beginning, our family of three had a wonderful trip overall—thank you very much.

The welcome drink and free parking at Nao Resort Hotel were great, and the staff were absolutely amazing throughout our stay. The Naraya Group staff are consistently outstanding. We booked during a time sale at this price, and even breakfast was included—I almost felt bad. I was also happy that the card payment included the Hot Spring Tax. We had a wonderful time around Yubatake. Unfortunately, I couldn’t use the Onsen for personal reasons, but my sister and mother were truly impressed by Ichinoyu’s waters, several nearby baths they could enjoy many times, and Soan’s private bath. Thank you again—everything was perfect.

Last time, the step inside the Room made it difficult to get to the open-air bath, so this time I made a Reservation for a barrier-free Room. The Room was clean, and of course the hot spring water felt wonderful. There was water provided in the Room, in the electric kettle, and even in the coffee maker—I've rarely stayed anywhere that thoughtful, and it made me very happy. The wooden decorative framework in the Room was also lovely. I’m not usually a fan of yukata, but the fabric was soft and comfortable to wear. There were cushion-style chairs in the Room; however, when sitting on them, neither I (with bad legs) nor my husband (whose legs and lower back have become a bit weak) could use them comfortably. We wished there were at least two standard dining-style chairs like those in the restaurant area—it was disappointing. If you could replace just two of the four seats with regular chairs, it would be greatly appreciated by elderly guests. The meals were delicious, and all staff were polite and hospitable. Thank you very much for taking care of us.

This was my second stay. The location is excellent, and with advance reservation we were able to use a covered parking space. It’s about a 1-minute walk from Shioiri Station, which makes it very convenient to leave the car parked and travel by train. For breakfast, if you request it at the front desk on the day, you can enjoy a freshly made omelet at a reasonable price. I’d like to stay here again when I visit Miura or Misaki Port for food and drinks—and to fully enjoy tuna.

The meals featured a variety of Japanese dishes centered on local seafood. Every dish was carefully prepared, and we enjoyed them very much. We stayed in a guest Room with an open-air bath. It was thoroughly cleaned and there was no smell of tobacco. The bathroom has a hinoki (cypress) bath with a pleasant aroma. There is also a door leading directly outside to the open-air bath. Outside the Room is a private garden with views of both the sea and the mountains. Although it was summer, there were no mosquitoes or other insects even at night. Because there are only a small number of guest Rooms, we were able to relax in a very calm atmosphere throughout the property. Notes: 1) Even some first-floor guest Rooms have about five steps. There are also about ten steps to reach the large public bath. Please keep this in mind if you have difficulty walking. 2) Regarding guest Rooms with an open-air bath: This will be explained by staff on the day, but the water temperature is very hot. Please check and adjust the temperature before undressing. 3) The private garden for each guest Room has a fence on the sea side, but part of it is not continuous. Beyond that point there is an approximately 3-meter slope down toward the sea. Please take extra care not to take your eyes off small children.

I stayed here for my birthday and wanted to treat myself a little. The Room was well kept, and above all, the meals were delicious (a bit generous in portion size, though). The best part was being able to enjoy freshly baked bread at breakfast. The view from the balcony also gave me time to forget everyday life. And most of all, the Hotel staff provided polished, kind, and courteous service that made me want to come back whenever I feel like treating myself again. Perfect in every way!!! It was a truly satisfying stay. Thank you very much.

We had a comfortable stay. There were fewer tourists than expected, so it was quiet and relaxing. The parking area was spacious and easy to use. Thank you very much.