전국 × 만족도 평가가 높은 호텔·료칸 - 36페이지

It may sound a bit exaggerated, but it felt like going back to my family home—catching up on how things have been lately and, if the mood struck, stopping by places I was recommended. Meals were unpretentious, and bathing felt just like soaking in our own tub at home. I was able to truly relax.

Unfortunately, due to the rain we couldn’t have a BBQ, but we still had a wonderful time. The villa alone was very comfortable, and we made many great memories. We really appreciated that apple juice, wine, rice, miso soup, and more were provided. Everything was delicious. The Onsen was also excellent; although it rained a bit, everyone went in twice—once at night and once in the morning. We thought we wouldn’t be able to roast marshmallows because of the rain, but the owner showed us how to do it using a siphon coffee maker instead! Next time, we’d love to stay again when the weather is sunny.

I stayed here for an event at Ebisu Circuit. I’ve used this Accommodation many times, and I’m truly grateful for the consistently excellent service. It’s a convenient location, as you can get around easily with the Hotel as your base!

My husband, our daughter, and I stayed as a family of three. Dinner was luxurious and every dish was delicious, and the hospitality from all the staff was wonderful. We could truly feel your warm desire for us to enjoy the meal. Thanks to you, we had a wonderful trip to Iwate. Thank you very much.

It was my first stay in two months. Everything was clean, and I had a comfortable stay. The Room mirror had been changed to a different one than before, and it was very convenient for doing my makeup. Also, the gentleman at the front desk greeted me with a wonderful smile, which made me feel welcome. I’m planning to visit again in autumn.

I have stayed at many well-known Hotels in Tokyo, and this was without a doubt the No. 1 experience. The view toward Tokyo Station and the Imperial Palace was outstanding. While other Hotels have unfortunately lost their former views due to new high-rise construction, I believe this Hotel will continue to offer an unchanged panoramic view of Tokyo for years to come. The Room was very relaxing, and the thoughtful touches such as fruit and items in the refrigerator made for a comfortable night’s stay. I also visited the bar—the authentic pizza was delicious, and the staff were attentive, which made me very satisfied. For breakfast I had the American breakfast; everything was high quality, and with the pleasant service from the staff, it was a truly enjoyable time. If I had to mention one thing, I would have liked a more extensive selection of amenities, but overall it was an experience that ranks among my No. 1 stays.

This was our third year and third stay here. Whenever we visit Okinawa each year, our Accommodation on Kouri Island is always Felice Villa Suite—no other choice. The staff’s service, hospitality, and Room quality are all perfect, making this a villa you can enjoy from check-in onward even with children. Also, the washer and dryer are separate units and very powerful, so staying at Felice for one night in the middle of the trip lets us get all our laundry done quickly—something we truly appreciate when traveling with kids. The nearest convenience store and supermarket are a bit of a drive away, but it’s no problem if you stop by before check-in. There are also many restaurants about 5–10 minutes away by car, so it’s not inconvenient at all. The complimentary drinks in the refrigerator were well stocked, and I was genuinely surprised to see there were so many varieties of Orion beer! The popular Junglia is also easy to reach—about 20 minutes by car—and we were able to finally visit as planned last year. We’ll be back again next year. Thank you as always!

We stayed in the largest Room with five people! It was comfortable, with private spaces as well. We were impressed to find three toilets and a sauna. The stylish space, well-stocked amenities, and spotless cleanliness throughout made our stay very comfortable. Thank you to all the staff for your help. We would love to stay again.

This was our second stay in four months, and my husband and I stayed for one night. Just like the first time, we were able to relax completely. During our first visit, I wasn’t feeling well due to overwork, so I only managed to use the bath in our Room once and didn’t get many chances to talk with Madame. This time, I was in perfect condition, and I was truly happy to be able to visit again. As before, the cuisine was beautifully presented and of course tasted wonderful—we enjoyed everything all the way through dessert. We were genuinely moved by the chef’s uncompromising dedication. Also, on this second visit, we really realized just how high Madame’s level of hospitality is. She remembered exactly what drinks we had ordered last time, and we were impressed by her unwavering commitment to exceptional service. Next time, I’d love to visit with my sister as well—she loves traveling and good food. Thank you very much!

Everything about the service was outstanding! The complimentary items in the refrigerator were amazing too, and we didn’t have a single problem during our stay!

I had a comfortable stay. The Room was spacious, which was great. I would love to stay here again.

The meals are delicious—simply outstanding. You can really tell they use locally sourced ingredients and that the chef prepares everything with care. The pricing also feels very reasonable! The Room is quite spacious and clean, and the mountain view from the bath was truly relaxing.

It was a Hotel where we could fully enjoy Kagoshima—Sakurajima, Onsen, satsuma-age, kurobuta pork, and the night view! Sakurajima seen from the window was beautiful and majestic, and the meals were delicious…especially the satsuma-age, which truly surprised me (I underestimated it). The Onsen water was gentle on the skin, and I ended up soaking three times. This time we stayed for one night, but next time I’d like to stay for several nights and relax.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

I was truly overwhelmed by the many wonderful paintings displayed throughout the property. The collection of rare vintage wines in the cellar—such as aged Romanée-Conti and Château Margaux—was also very impressive. After dinner, I took a walk through the garden and returned to my Room, only to realize my smartphone was missing, so I hurriedly consulted the front desk. Even though it was late at night, the staff worked hard to search for it, including in the restaurant that had already closed and deep into the garden. In the end, they also advised me to use my Apple Watch’s location feature, and we were able to safely find it where it had fallen into a gap between chairs in the entrance area. I sincerely appreciate all of your staff for their quick thinking and kind, warm support. It was a truly wonderful stay.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

Overall, it is very clean and well-equipped. From the entrance, the atmosphere feels extraordinary and exciting. This attention to detail is carried through to every corner. The Room amenities are excellent, the meals are outstanding, and the service is pleasant. The only disappointment was that the hair dryer felt ordinary and a bit old. Great value for money, highly recommended.

After hearing from my family how great Mets in Yokohama was, I chose this property in Sapporo—and it was absolutely the right decision. It’s just steps from the North Exit of Sapporo Station, so the location is perfect. Everything is new and spotless, and the bathroom in particular is spacious and relaxing. Personally, I prefer a larger in-room bath over a public bath. The bed was wide and extremely comfortable. The amenities were excellent—SEKKISEI! Many hotels don’t provide makeup remover or facial cleanser, so that was another big plus for me. The only downside was that breakfast felt a bit lacking for my taste… Next time I won’t add breakfast.

I believe this was my second stay. The Room and the in-room bath were both spacious and very comfortable. With coffee, water, and other amenities provided, I was able to relax in the Room. The toiletries, such as lotion, were also well stocked. I was especially impressed that I received water again on the second night. Breakfast was excellent, with a wide variety of options to suit different preferences. The salad was fresh and delicious as well. The sausage I had on the third morning was so good that I regretted not having it on the second day too. This time I had work during the day, so I didn’t have time to use the lounge facilities, but next time I’d like to come for sightseeing and take it easy. It was very convenient—I could easily get to the restaurants inside the station area, and the subway station is also close by.