전국 × 만족도 평가가 높은 호텔·료칸 - 182페이지

We stayed as a family of three, and to our delight, we were upgraded to a higher-grade Room than the one we had reserved. It was truly a dog-first Accommodation. Dogs can share existing bedding with you, and you can dine together as well. The dining area has semi-private seating, so we could relax without worrying about other dogs, which was great. The price may be a bit high, but it was the best Accommodation we’ve stayed at with our dog so far (and this time felt like a bargain thanks to the upgrade!). It’s an Accommodation that makes us want to stay again.

A typhoon was approaching, my partner’s dentures weren’t ready, and we set off on our trip with all sorts of worries. We were even told by a local stranger that Yunogo Onsen was far away. But thanks to Nishikien’s hospitality and the outstanding sukiyaki dinner, all those concerns turned out to be unfounded. The room was spacious, and we got plenty of exercise for our legs and back. They also kindly accommodated our personal requests, making it a very satisfying start to our itinerary. The sukiyaki at dinner in particular was incredibly generous—plenty of beef and vegetables kept coming, and the sauce was delicious as well. There’s none of that sad feeling you get at famous sukiyaki restaurants where you end up counting slices; without claiming any “premium grade,” it simply tastes wonderful. Thank you for a lovely time that helped us overcome a rough start.

It was very good. The front desk staff (several people) were very attentive and helpful, and they assisted us in many ways. It was a little difficult to adjust the Room air conditioning. The value for money is excellent and the location is great, so I would definitely like to stay again. Thank you very much.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

The welcome lemon water was delicious. Being able to enjoy it for free anytime was wonderful. The staff greeted us cheerfully, which left a great impression. The shower curtain rail wasn’t straight but curved outward, so the bathroom felt more spacious. It may be a small detail, but I really appreciated it.

I arrived a little earlier than the expected arrival time I entered during the Reservation, but I was promptly picked up, which was very helpful as it was snowing. The Room was lovely, and the meals were extremely delicious. It was a trip for a special occasion, and I had a luxurious day that made it truly memorable. I would love to stay here again.

I came back for a second visit right away!! As expected, this place was amazing! I was so happy that the proprietress remembered me. The meals were delicious as always! The hot spring water was wonderful! I’m already hoping to come back for a third time!

It was a gift trip from my wife to celebrate my birthday, visiting the Furuyu Onsen I had been curious about for a long time. I was very satisfied with the wonderful service of the staff and the sense of care in cleaning. Enjoyed two days of onsen to the fullest. The head chef seemed confident in fish dishes, and we were completely satisfied with everything from sashimi platters to grilled fish. We had checked reviews beforehand and were prepared for the amount of food, but as a senior couple, we were completely overwhelmed. At checkout, I was deeply moved by a surprise birthday gift from the proprietress. Thank you so much. While everything was satisfying, there are some suggestions: ○ It would be helpful if guides such as facility maps, emergency exit routes, and meal times could be compiled into a file placed in each room. ○ Since it’s easy to forget meal times for dinner and breakfast, it would be nice to receive them written on printed paper. ○ The course meals crafted by your proud head chef are delightful but quite large portions for seniors. If possible, creating a senior-friendly course with about 60% of the current portion size would be appreciated. This time I wanted to enjoy more drinks but couldn’t because I was too full! Apologies for making selfish requests like this!

I stayed here to photograph the beautiful starry sky. Unfortunately, the neighboring lights were on during the night, so I couldn’t capture it well, which was disappointing. However, the Room facilities were excellent, and I would like to stay again.

They were very kind and helpful.

I thoroughly enjoyed the famous Iwaizumi matsutake feast! Foil-baked, dobin-mushi, fried... Everything was delicious. I’ve been hoping to try this ever since I first visited as a disaster relief volunteer, so it was truly moving. I was lucky to take advantage of the Iwate Discount and stay at a great price. The delicious water of Ryusendo Cave, the beautiful Mt. Ureira, and the clear autumn air refreshed and recharged me! Thank you very much for your hospitality.

I was completely satisfied with my stay and truly felt, “I definitely want to stay here again.” First of all, all the staff were incredibly kind, and I was able to spend my time comfortably from arrival to departure. The Room was meticulously maintained and exceptionally clean. The open-air Onsen bath in the Room was a luxurious experience—I could enjoy the Onsen as much as I wanted, whenever I wanted. What stood out most was the outstanding cuisine. It featured an abundance of local ingredients, with such a wide variety that it couldn’t possibly all fit on the menu—and every dish was remarkably delicious. I could really feel the chef’s dedication and care. It was also very helpful that there were EV charging facilities. Being able to charge during my stay gave me peace of mind for the drive the next day. I’d love to visit again in a different season. Thank you very much.

We stayed for one night with our pet, my wife and I, timed with our daughter’s visit home, with dinner and breakfast included. All the staff were consistently kind and spoke to us warmly, making our stay comfortable from arrival to departure—we were very satisfied. Meals were served in the Room, so even with our pet we could relax without worrying. The food was gently seasoned, full of wholesome dishes that felt good for the body, and everything was delicious—we finished it all. The large public bath was diagonally across from our Room, which was extremely convenient. The water had a smooth, gentle quality and the temperature was perfectly managed. This is an Accommodation we would definitely like to visit again and highly recommend.

This was our family’s first trip to Kushimoto. We made a Reservation for an ocean-view Room on a high floor, and we were lucky to have great weather—we even got to see a beautiful sunrise! The Room was very spacious, the bed was comfortable, and everything felt clean. The yukata fabric was sturdy and not see-through, and it had no odor at all (the highest compliment). I’m sensitive to smells—both unpleasant odors and strong detergent fragrances—so regardless of the Hotel’s grade I usually assume I won’t be able to use them, but this time I used the yukata a lot! Even though we chose an affordable Plan, dinner on the second night and breakfast on the third day were included as well, and we were surprised by the wide variety of dishes. Instead of bottled water in the Room, there was a water dispenser in the elevator hall (with hot water too), which we really appreciated. The bath area and changing room were also spacious, so we could truly relax. Bathing hours started early in the morning and ran late into the night, which gave us plenty of flexibility. We could adjust the air conditioning exactly as we liked—another reason it was such a comfortable stay. The staff members we passed in the hallways greeted us naturally, creating a refreshing atmosphere throughout. If I had to mention one thing: when using the Room slippers, I hesitated slightly wondering if they had been sanitized. At other Mercure properties I’ve stayed at before, this never crossed my mind. Overall, we were extremely satisfied! Thank you very much!

The room was spotless, odor-free, and exceeded the price! I especially liked the direct elevator to the hot springs that you can take while wearing a yukata. I was a bit disappointed that the breakfast buffet felt noisy because I went during a busy time, but since I stayed on a weekday and got a great discount, I was very satisfied overall!! I’d like to visit again!

First of all, the view from the Room was wonderful (Ferris wheel side). The Room was also clean, and I was able to stay very comfortably. At the front desk, the courteous service, clear explanations, and friendly smiles made check-in very pleasant. At checkout as well, the simple “Take care” was a really nice touch. This time I used it for day use due to work, but next time I would like to stay overnight.

Family stay After check-in, we could relax in the lounge. All-inclusive—plenty of snacks, too! Dinner had wonderful Kyushu flavors. Saga beef, sashimi, desserts, and even turban shells at breakfast. We ate so much, and the pancakes were amazing. After the bath, there was a soothing relaxation area with amazake available—it was truly calming. It made us want to come back again.

We stayed for two nights in late August on a family trip. On the first night, I became unwell (likely heat exhaustion due to Kyoto’s climate and lack of sleep), and you kindly adjusted how dinner was served. You also prepared an ice pack and cold water, and all the staff offered warm words afterward as well—I truly caused you a lot of trouble. The next day we returned to the Accommodation early after sightseeing, but housekeeping was completed quickly and the Room was restored to a comfortable state. Our child had brought a favorite stuffed toy, and seeing it seated on the sofa warmed our hearts. I was also impressed that all staff had shared information such as my avoiding caffeine and our child’s preferences, and handled everything so naturally with thoughtful care. The timing of your check-ins and sense of distance were just right, and we experienced truly wonderful hospitality. We used the Room as a family of three (our child is in 6th grade), and it felt neither too large nor too small. Having a bath in the Room was especially nice because we could use it whenever we wanted. The water temperature was set to 41°C, which feels hot in summer, but we could adjust it by adding water. The changing area had floor heating, which helped prevent us from getting too chilled after bathing. Towels and water were replenished as well, so even if we sweated after bathing, it was great to be able to use clean towels and clothes. Also, there was a lovely fragrance the moment we entered the Room, with incense throughout the building—these scent touches made everything feel special and out of the ordinary. Every meal was truly delicious. Our child has many dislikes when it comes to seafood, but you accommodated this thoughtfully; plus, both days’ menus were different so we could enjoy variety. In particular, the charcoal-grilled style dishes along with Anto-jiru soup, takikomi gohan (seasoned rice), and Wakan 18 tea were excellent—our child loved them too. Breakfast also came with many rice accompaniments that were all delicious. The soups and dashi-based dishes especially felt very “Kyoto,” which we appreciated. Finally, I would like to express my heartfelt gratitude to everyone who took care of us during our stay. We made wonderful memories in Kyoto thanks to you. This is an Accommodation we would love to visit again as a family.

This was our first stay. My husband has an illness and limited mobility, but our family of four was well taken care of with a wheelchair. The Hotel was very clean throughout, and all the staff were kind—truly a wonderful Hotel. We were very satisfied with both the room and the private open-air bath, and the large public bath was excellent! However, since our room was on a lower floor, we sometimes made eye contact with construction workers in the building right in front of us, which was a bit uncomfortable... Next time, we hope to stay on a higher floor. It’s a Hotel that makes you want to come back again soon! Thank you for your hospitality.

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.