Daiwa Roynet Hotel Kumamoto 투숙객 리뷰 및 후기

• 5.00

  タンマル

  게시일: 2026. 6. 27.

  It was a comfortable night.

  When I arrived at the Hotel, I tried scanning the check-in QR code at the check-in machine, but it didn’t work. The front desk staff helped me right away, and I was able to check in without any issues. When I entered the Room, I was satisfied with the space and cleanliness. The bed was large, and for a business stay the bathroom was also very good—I had a comfortable night. I could see Kumamoto Castle from my Room, which made it even better. For this price, the level of satisfaction was more than enough. It’s located in the city center, so it was convenient to go out for meals. It’s a Hotel I’d like to stay at again when I visit Kumamoto.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 6. 25.～
  • 1명 1개
  • Superior Double Room (Non-Smoking)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Kumamoto. We also sincerely appreciate you taking the time out of your busy schedule to share your feedback. We are truly honored to hear that you were satisfied with your Room and bedding during your stay. All of our staff were delighted to read your kind comment, “Overall satisfaction was high, and it was a comfortable night.” Such encouraging words mean a great deal to us and motivate us to further improve our services. Our Hotel is located in the heart of the downtown area, offering convenient access to restaurants and public transportation. We also provide local gourmet and sightseeing maps, so please feel free to make use of them during your stay. We will continue striving to improve our services so that every guest can enjoy a comfortable stay. When you visit Kumamoto again, we would be grateful if you choose Daiwa Roynet Hotel Kumamoto. All of our staff look forward to welcoming you again. Daiwa Roynet Hotel Kumamoto Front Desk

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• 3.00

  りんどら

  게시일: 2026. 5. 15.

  Cleaning is not thorough.

  As the property has only been open for about five years, the Facility is new, but I was concerned about the lack of thorough cleaning. It may be worth raising the price slightly and hiring a professional cleaning service.

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스3
  • 식사3
  • 온천・목욕3
  • 만족도3

  • 2026. 5. 13.～
  • 1명 1개
  • Superior Double Room (Non-Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing Daiwa Roynet Hotel Kumamoto from among the many Hotels available. We also sincerely appreciate you taking the time out of your busy schedule to share your feedback. We deeply apologize for the inconvenience caused during your stay due to inadequate cleaning. We have shared your comments with the relevant departments, and we will work to prevent a recurrence by reviewing our cleaning procedures and inspection system and making improvements. Once again, thank you for your valuable feedback. We would be grateful for the opportunity to make it right when you visit Kumamoto again. All of our staff look forward to welcoming you again. Daiwa Roynet Hotel Kumamoto Front Desk

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• 4.17

  skio

  게시일: 2026. 4. 20.

  Staff

  Although many of the reception staff are new, everyone provides courteous service.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스5
  • 식사4
  • 온천・목욕4
  • 만족도4

  • 2026. 4. 18.～
  • 1명 1개
  • Moderate Double Room (Non-Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Kumamoto. We also sincerely appreciate you taking the time to share your feedback despite your busy schedule. We were delighted to read your kind comment that our staff were “polite, even with many new team members.” Your feedback is a great encouragement to our staff as they work hard each day. We will continue striving to be a Hotel where you can stay with peace of mind, and we hope you will choose us again when you visit Kumamoto. All of us look forward to welcoming you again. Daiwa Roynet Hotel Kumamoto Front Desk

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• 4.33

  ホテル少佐

  게시일: 2026. 2. 16.

  Roast beef!

  I’m not sure if it’s newly built, but everything is spotless and feels very clean. Check-in is fully automated using the QR code sent in advance by SMS. There’s no need to speak with the front desk at all, including at check-out. The breakfast buffet includes roast beef! You can also enjoy local dishes. It’s right by the Hanabatacho tram stop. Note that there is another Daiwa Roynet Hotel (Premier) nearby, so be careful not to go to the wrong one.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사4
  • 온천・목욕5
  • 만족도5

  • 2026. 2. 11.～
  • 1명 1개
  • Moderate Double Room (Non-Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Kumamoto. We also sincerely appreciate you taking the time to post a Review. We are truly honored by your kind words regarding the cleanliness of our hotel. We are delighted to hear that you enjoyed your stay. At Daiwa Roynet Hotels, we send a check-in QR code in advance with your Check Reservation details. By using the QR code, you can complete the check-in process smoothly upon arrival without waiting, making it faster than filling out the guest registration form—something many guests appreciate. Although this is a contactless procedure, our staff is always available to assist you during your stay. Please feel free to reach out at any time. We are also pleased that you enjoyed our breakfast buffet, including Kumamoto’s specialty Akaushi roast beef and other local dishes. Our Hotel is located in central Kumamoto City, within walking distance of Sakuramachi Bus Terminal and the tram stop “Hanabatacho Station,” making it convenient for both business and sightseeing. We will continue striving to improve our services so that every guest has a satisfying stay at our Hotel. We look forward to welcoming you again.

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