Henn na Hotel Premier Kyoto Eki Hachijoguchimae 투숙객 리뷰 및 후기

• 3.80

  まるごーさん

  게시일: 2026. 1. 4.

  Upgraded

  Stayed for 2 nights starting from New Year's Day in a Phiten Room. Thank you. Conveniently located near Kyoto Station, and I was satisfied overall with the separate bath and toilet. There were some areas not cleaned upon arrival, but after pointing it out the next day, it was promptly addressed, allowing for a comfortable stay. The dinosaur at reception makes it child-friendly; however, due to thin walls, you can often hear children crying in this Business Hotel. Additionally, the room only had a view of a wall from the window.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2026. 1. 1.～
  • 2명 1개
  • Twin Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Henn na Hotel Premier Kyoto Station Hachijo Entrance. We are delighted to hear that you had a comfortable stay at our hotel. However, we sincerely apologize for the inconvenience caused by the cleaning issues during your stay. This matter has already been reported to the person in charge of housekeeping, and we will work on reviewing and reinforcing staff training to ensure such incidents do not occur in the future. We deeply regret any trouble this may have caused you. We are committed to maintaining clean rooms through thorough management and cleaning efforts, and we appreciate your continued support. Your valuable feedback will be used as a reference as we strive to improve our services further, aiming for even higher quality in the future. Thank you for your understanding and patronage.

  모두 보기
• 5.00

  marikaaki

  게시일: 2025. 8. 20.

  The room was quiet and allowed for a relaxing stay despite being close to Hachijo Exit. Ice and water dispensers were also available, which was very convenient.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 8. 17.～
  • 2명 1개
  • Twin Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Henn na Hotel Premier Kyoto Station Hachijoguchi. We are delighted to see that you had a comfortable stay at our hotel. We sincerely look forward to welcoming you again when you visit Kyoto in the future.

  모두 보기

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