Tokyu Stay Shinjuku Eastside 투숙객 리뷰 및 후기

• 5.00

  さらんへよ

  게시일: 2025. 3. 8.

  I'm sorry to hear that.

  The room was clean, the facilities were great, and I was very satisfied. However, the price suddenly increased from 50,000 yen for two nights to 89,000 yen, making it unaffordable. I wonder if the price hike is due to an increase in foreign guests. It's disappointing because I really liked this place. Considering that I don't use the washing machine or eat meals here and only stay to sleep, that price is a bit too high. I hope the prices can be adjusted back.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 2. 22.～
  • 1명 1개
  • 【Non-Smoking】Residential Double
  • 식사 불포함

  시설에서의 답장

  Thank you for choosing Tokyu Stay Shinjuku Eastside and for your continued patronage. We are truly delighted that you chose to stay with us again, and all our staff deeply appreciate it. Recently, as travel restrictions have eased, we have been receiving many reservations from international guests. In such circumstances, it is true that room rates fluctuate. We sincerely regret if this has caused dissatisfaction among our loyal guests who have stayed with us before. While room rates are centrally managed through our group headquarters' computer system, we guarantee the lowest prices on our official website. Based on your valuable feedback, we are considering introducing discount plans to make stays more accessible. Additionally, we will review the services we have provided so far and strive to offer even more personalized service that respects each guest individually. Our goal is to further enhance our services so that every guest can leave fully satisfied. Lastly, thank you very much for staying with us and taking the time to post a review. All of us at Tokyu Stay Shinjuku Eastside look forward to welcoming you again in the future. Sincerely, The Front Desk Team at Tokyu Stay Shinjuku Eastside

  모두 보기
• 4.50

  うっかりうっかり

  게시일: 2024. 10. 21.

  We received heartfel...

  We received heartfelt hospitality and had a very comfortable stay. If I have the opportunity to stay in the city center again, I would like to use this Property. Most of the users were from overseas. Here are the points that made me happy. The response and service of the staff at the lobby were wonderful. It was a small detail, but I appreciated that the elevator automatically pressed the button for the Stays floor when I held up the card key, especially since I was with young children. I was pleased that dish detergent and a sponge were provided along with the washing area in the Room. It was helpful that several fruits were provided at breakfast. These are not mandatory, but they are requests. I would be happy if the nightwear amenities were separate top and bottom pieces. In the case of a bath with a washing area, it would be nice to have an automatic water heating function. I could hear conversations in the hallway quite clearly even after 10 PM and before 7 AM, so I would appreciate some measures to address this. I would be happy if the breakfast included a few more Japanese menu items.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스5
  • 식사4
  • 온천・목욕4
  • 만족도5

  • 2024. 10. 19.～
  • 3명 1개
  • [Non-Smoking] Comfort Twin
  • 조식 포함

  시설에서의 답장

  Thank you very much for using Tokyu Stay Shinjuku Eastside. We sincerely appreciate your valuable feedback. We will use it as a reference for future improvements. Please consider staying with our hotel again when you travel to the Shinjuku area. Thank you very much.

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• 3.60

  カラカウアラナイ

  게시일: 2024. 10. 18.

  It is beautiful.

  The location is great, and the rest space on the second floor is convenient. The Room also has a sense of cleanliness and was spacious enough to relax.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕3
  • 만족도4

  • 2024. 10. 2.～
  • 2명 1개
  • [Non-smoking] Comfort Double / Table
  • 식사 불포함

  시설에서의 답장

  Thank you very much for using Tokyu Stay Shinjuku Eastside. Please use our Hotel again when you travel near Shinjuku. Thank you very much.

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• 5.00

  kao8725

  게시일: 2024. 9. 30.

  It was excellent!

  I regularly visit my son who attends university in Tokyo, and this time I used this hotel for the first time. Being in Kabukicho, I was quite anxious as someone from the countryside, but the front desk staff's service and the cleanliness of the room were excellent! Also, although the variety wasn't extensive, I enjoyed the breakfast very much! This is a hotel I would like to use again!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2024. 9. 28.～
  • 2명 1개
  • 【Non-smoking】Residential Twin
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing Tokyu Stay Shinjuku Eastside. We deeply appreciate your positive feedback. Please consider staying with us again when you travel near Shinjuku. Thank you very much.

  모두 보기

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