APA Hotel Shinagawa Togoshi Ekimae (All Rooms Non-Smoking) 투숙객 리뷰 및 후기

• 3.20

  ミント0306

  게시일: 2024. 10. 29.

  Pillow

  Stayed in the same Room for two nights. The pillow smelled greasy, so I laid a bath towel over it to sleep. Should have used Febreze! I wish I had asked to change the pillow the next day or on the same day. It was the first time I encountered such a greasy-smelling pillow!!

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스4
  • 식사－
  • 온천・목욕3
  • 만족도3

  • 2024. 9. 12.～
  • 1명 1개
  • Standard Room for 1 Person [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at APA Hotel <Shinagawa Togoshi Ekimae>. However, we deeply apologize for the unpleasant experience regarding the smell of the pillow. We will promptly share this with our cleaning staff and strive to improve to prevent such occurrences in the future. Thank you very much for taking the time to post your feedback. Front Desk, Kurose

  모두 보기

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