Hotel Resol Ueno 투숙객 리뷰 및 후기

• 5.00

  しゃあ

  게시일: 2026. 7. 20.

  We had a comfortable stay.

  The Room is stylishly designed so it doesn’t feel too small. The Soup Stock Tokyo soup and bread were delicious, and I really enjoyed them at check-in when I was a bit hungry. I had a comfortable stay. It’s conveniently close to Ueno Station, and I was able to relax. Another highlight was the spacious shower booth, which made it even more enjoyable. I’d like to stay again.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 7. 14.～
  • 1명 1개
  • Modern Single Room [Non-Smoking in All Rooms]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Hotel Resol Ueno. We also sincerely appreciate you taking the time to share your feedback about your stay. We are delighted to hear that you were able to enjoy a comfortable stay even within a limited space. We are honored by your kind words regarding the interior design and layout. We are also pleased that you enjoyed the Soup Stock Tokyo soups and bread served in the lobby, and that they added to your relaxing time after check-in. In addition, we are glad to know you were satisfied with our convenient access from Ueno Station and our spacious shower booth. Your comment, “I would like to stay again,” is truly encouraging for us. We will continue striving to provide all guests with a comfortable and pleasant stay. All of us look forward to welcoming you again. Thank you very much.

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• 4.80

  アカーシャガンガ

  게시일: 2026. 1. 7.

  It was very good.

  Until 9:00 p.m., we were free to enjoy freeze-dried soup, drinks, croissants, cupcakes, and more, which we really appreciated. We were also grateful for the mineral water provided in the Room. Breakfast was excellent as well—we enjoyed a very satisfying set with authentic soup, a bagel sandwich, yogurt with fruit, and salad. We also appreciated how close it is to the station. The staff were very kind, and we would like to stay here again when visiting Ueno.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 1. 5.～
  • 1명 1개
  • Modern Single Room [Non-Smoking in All Rooms]
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Hotel Resol Ueno. We sincerely appreciate your kind compliments about our staff. We will continue to provide attentive service. We are delighted to hear that you were satisfied with our in-house facilities. We will keep striving to improve our services and create an even more satisfying environment for our guests. We are truly pleased that you enjoyed your stay. If you have another opportunity, we would be grateful if you would choose our Hotel again. All of us look forward to welcoming you.

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• 4.00

  旅するgreen

  게시일: 2025. 11. 22.

  This was my first time staying here.

  I stayed here for convenience while visiting museums in Ueno. It was a very compact Hotel, but I was very satisfied with the service. However, it was disappointing that there wasn’t a humidifying air purifier provided in the Room. I requested one, but perhaps there were only a few available, so it couldn’t be arranged. Also, if I had to mention something else, the entire Room felt quite dark. The staff were cheerful and greeted me energetically, and when I visit Ueno again, I’d like to stay here again.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2025. 10. 28.～
  • 2명 2개
  • Modern Single Room [Non-Smoking in All Rooms]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at our Hotel and for taking the time to share your thoughtful feedback. We are delighted to hear that you chose us as your base for visiting museums in Ueno and that you had a comfortable stay. We also sincerely appreciate your kind words about our staff. Meanwhile, we truly apologize for the inconvenience caused by not being able to provide a humidifying air purifier. We take your comments seriously and will use them as a reference to improve the availability of our rental items. We will also review the Room lighting so we can create a more comfortable space. Nevertheless, we are honored to hear that you would consider staying with us again. Our entire team will continue striving to provide an even more satisfying stay on your next visit. We look forward to welcoming you again.

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• 4.20

  サークルフィールド

  게시일: 2025. 11. 8.

  The complimentary bread and soup service was a nice touch.

  I was happy with the complimentary bread and soup service at the front desk. The Room was clean, and I was fully satisfied. The Facility operating noise from the station side was a little loud, but the Room was comfortable, so it wasn’t enough to bother me.

  • 객실 및 어메니티5
  • 시설・설비3
  • 접객・서비스5
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2025. 11. 2.～
  • 2명 1개
  • Twin Room [Non-Smoking in All Rooms]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at our Hotel and for taking the time to share your feedback. We are delighted to hear that you enjoyed the bread and soup service at the front desk. We are also pleased to know that you were satisfied with the cleanliness of your Room. On the other hand, we sincerely apologize for any inconvenience caused by noise from Facility equipment on the station side. Despite this, we are relieved to hear that you were able to enjoy a comfortable stay. We will continue striving to provide an even more comfortable environment and improve our services, so please stay with us again when you visit Ueno. All of our staff look forward to welcoming you again.

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