Ibis Osaka Umeda 투숙객 리뷰 및 후기

• 4.80

  ももぬこももぬこ

  게시일: 2026. 7. 13.

  Compact and convenient

  I often stay here when I’m on business in Osaka. It’s in a very convenient location, directly connected to Umeda Station via the underground mall. The Room is compact but new and clean, making it comfortable to stay in. There are many international tourists, but I’ve never been bothered by noise from neighboring Rooms. The bathroom has only a shower booth. The Room feels well designed to make the most of the limited space. Many Rooms face the street, so it doesn’t feel closed in. It would be even better if there were a desk suitable for working. There is no complimentary bottled water; instead, there is a water dispenser in the first-floor lobby.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스4
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 7. 5.～
  • 1명 1개
  • King Room – Non-Smoking\nEquipped with a shower booth / 200 cm-wide bed
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at ibis Osaka Umeda. We also sincerely appreciate your high rating and your continued patronage. We are delighted to hear that you were satisfied with the convenient access via the underground shopping arcade from Umeda Station, as well as the cleanliness and comfort of your Room. Your comment that you were able to relax comfortably without being disturbed by surrounding noise is a great encouragement to all of our staff. Thank you as well for your suggestion that having a work desk in the Room would make it even more convenient. We will take this feedback into careful consideration as we continue improving our Facility and services. While we do not provide bottled water in the Room, as part of our efforts to reduce environmental impact we have installed a water dispenser in the lobby on the 1st floor. Thank you very much for your understanding and cooperation. We will continue striving to provide an even more comfortable stay so that we remain a Hotel you can choose with confidence when traveling on business. When you visit Osaka again, we would be grateful if you would stay with us at ibis Osaka Umeda. We look forward to welcoming you again. ibis Osaka Umeda / All Staff Members

  모두 보기
• 1.33

  がっくんのママ

  게시일: 2026. 3. 29.

  For international guests

  The room is surprisingly small! You can’t even open a small suitcase, and there’s nowhere to do your makeup. Even though it’s said to be near Osaka (Umeda) Station, it feels like you’ll never get there through the underground maze. There are no directions provided anywhere, so finding it on your own is quite difficult. Even a local Osaka resident in their early 20s got lost. It’s in a tricky spot that you probably can’t reach unless you go above ground. There are hardly any Japanese staff at the front desk.

  • 객실 및 어메니티1
  • 시설・설비2
  • 접객・서비스2
  • 식사1
  • 온천・목욕1
  • 만족도1

  • 2026. 3. 24.～
  • 2명 1개
  • Twin Room – Non-Smoking / Shower Booth Included / 18 m²
  • 조식 포함

  시설에서의 답장

  Thank you very much for taking the time to share your feedback. We apologize for any inconvenience regarding the size of the Room. Due to the nature of city Hotels in Japan, our Rooms are designed to be compact. We are also sorry that it was difficult to find your way to the Hotel. As the underground shopping streets around Umeda have a complex layout, we will work to provide clearer directions going forward. Regarding our staff, we operate with a multinational team and strive to provide consistent service to all guests. Thank you again for your valuable comments.

  모두 보기
• 4.00

  まいといましん

  게시일: 2025. 3. 11.

  Check-in and check-o...

  Check-in and check-out were smooth. The Facility was clean and well-maintained. I didn't use the services due to a short stay, but I would like to use them next time if given the opportunity.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2025. 3. 8.～
  • 1명 1개
  • Double Room - Non-Smoking, Equipped with Shower Booth / 15 sqm
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying with us. We are delighted to hear that your check-in and check-out process went smoothly, allowing you to have a comfortable stay. Your kind words about our Facility and cleanliness are greatly appreciated and serve as encouragement for our entire team. Although you mentioned not using our services this time, we look forward to welcoming you again in the future and hope you'll take advantage of them during your next stay. We sincerely await your return. Ibis Osaka Umeda

  모두 보기

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