Hotel Route-Inn Kashima

The staff were all very pleasant. Everyone was friendly, with smiles and a perfect sense of distance. The Facility is not new but clean. The public bath was also very clean. I especially liked the shampoo and conditioner in the public bath, which left my hair feeling silky smooth. Breakfast had more variety than expected and was delicious. We chose a Room with Airweave bedding, and my family member with back pain found it very effective and was delighted. It felt a bit expensive, but we were glad we chose it.However, one major disappointment was the water area in the Room. The edge of the sink drain hole had mold all over it. I cleaned it before use, and it came off easily—so please ensure this is cleaned beforehand next time! Also, near the sink area, there seemed to be failed caulking or cracks that looked like they could harbor insects—it gave me goosebumps just looking at them! My family also found this unbearable; it's not just my opinion.It was so unsettling that I covered it with tissue paper to get through our stay. If this issue persists during our next visit, we wouldn't be able to stay again—it’s that disturbing of an issue for us! This is such a great Hotel otherwise; please fix these caulking issues as soon as possible for future guests' comfort! Thank you so much in advance!

I used this place when visiting my niece's new home.Since the price was cheap, I didn't have high expectations, but I was able to spend my time very comfortably.Since I checked in after having dinner, I didn't spend much time in the room, so even though the room was small, it didn't bother me.There was a large public bath, and I was able to take a relaxing bath, which relieved my fatigue. It was a bit of a hassle to bring the towels from the room, though.The breakfast had more variety than I expected, and I was satisfied. Many people seemed to be using the place for business, so maybe they finished eating quickly or didn't have breakfast, as it wasn't crowded and was comfortable.Thank you for taking care of me. I would like to use it again casually.