KOKO HOTEL Asakusa Komagata 투숙객 리뷰 및 후기

• 1.80

  ひこくに

  게시일: 2026. 8. 30.

  A damp, musty-smelling Room

  As the title suggests.

  • 객실 및 어메니티1
  • 시설・설비2
  • 접객・서비스3
  • 식사－
  • 온천・목욕1
  • 만족도2

  • 2026. 8. 29.～
  • 2명 1개
  • [Non-Smoking / Airweave in All Rooms] Day Use / Room Type Assigned at Check-in
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at KOKO HOTEL Asakusa Komagata. We sincerely apologize for the discomfort caused by humidity and odors in your Room, despite your choosing to stay with us. Especially on rainy summer days, depending on the timing after cleaning and the condition of the Room, it may take some time for humidity and odors to subside. We take your feedback seriously and will pay closer attention to the in-Room environment after cleaning so we can welcome guests in a more comfortable condition. If you notice anything concerning about your Room upon entering, please do not hesitate to contact our front desk staff. If it is early enough, we may be able to offer an alternative Room depending on availability. Thank you again for sharing your valuable feedback. We will continue striving to provide a more comfortable stay for all our guests.

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• 4.80

  asa_3

  게시일: 2026. 2. 14.

  We stayed to celebra...

  We stayed to celebrate a birthday. Although our Plan did not allow us to choose a Room, they prepared one with a view of Tokyo Skytree from the window, and we truly appreciated the thoughtful gesture. The Japanese-style Room made it feel like a real getaway, and the night view from the 12th-floor rooftop was just as beautiful as described in the Reviews. Thanks to you, it was a wonderful celebration and we were very happy. Thank you very much.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕4
  • 만족도5

  • 2026. 2. 13.～
  • 2명 1개
  • [Non-smoking / Airweave in all Rooms] Day-use / Room type assigned on arrival
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing our hotel to celebrate your special birthday. We also sincerely appreciate your kind and heartwarming feedback. We are delighted to hear that you enjoyed the Room with a view of Tokyo Skytree from the window, and all of our staff were truly pleased to read your comments. We are also glad that you enjoyed your stay in a Japanese-style Room and the night view from the 12th-floor rooftop. It is our great honor to have been able to help make your precious time even more special. We will continue striving to provide heartfelt hospitality so that everyone’s special occasions become even more memorable. We look forward to welcoming you again. KOKO HOTEL Asakusa Komagata

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• 2.40

  hirosan1112

  게시일: 2025. 8. 17.

  The bathroom is small.

  The bathroom was small, and it was disappointing that there was no phone in the Room. Additionally, nearby APA Hotels provide mineral water, but this one did not have it either, which made the service less satisfactory.

  • 객실 및 어메니티3
  • 시설・설비2
  • 접객・서비스3
  • 식사－
  • 온천・목욕2
  • 만족도2

  • 2025. 8. 16.～
  • 2명 1개
  • [Non-Smoking/All Rooms Equipped with Airweave] Day Use/Room Type Assigned Upon Arrival
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Hotel Wing International Select Asakusa Komagata among many accommodations. We sincerely apologize for any inconvenience caused regarding the room size and in-room telephone. It is truly regrettable that we could not meet your expectations despite your choice to stay with us. We will take your feedback into consideration and strive to ensure a more comfortable experience for our guests in the future.

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