APA Hotel Shibuya Dogenzakaue 투숙객 리뷰 및 후기

• 5.00

  fukammach

  게시일: 2026. 5. 4.

  Use it

  The Hotel’s Facilities are clean, and although the staff seemed busy, they still greeted us with a warm “Welcome” when we arrived. I truly thought it was wonderful.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2026. 5. 3.～
  • 2명 1개
  • [Non-Smoking Room] Semi-Double (Day Use)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at APA Hotel <Shibuya Dogenzakaue>. We are delighted to hear that you were satisfied with your stay. If you have another opportunity to visit the Shibuya area, we would be grateful if you would choose our Hotel again. Front Desk: Nakamura

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• 4.40

  ゲスト

  게시일: 2026. 5. 4.

  Thank you very much.

  This was my first stay. The front desk staff were very kind. There were no amenities such as facial toner, but there is a convenience store in the next building, so it wasn’t a problem. I stayed in a single room, but the bed was spacious and I slept comfortably. I’m very satisfied. I couldn’t use the TV’s sleep timer—was it a TV that doesn’t have that function? It would be convenient if it did. I was able to relax very well. Thank you.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 5. 1.～
  • 1명 1개
  • [Non-Smoking Room] Single (Main Building)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at APA Hotel Shibuya Dogenzakaue. We are delighted to hear that you were satisfied with your stay. Regarding the TV, please note that the TVs in our Hotel do not have an off-timer function. We apologize for any inconvenience caused. If you have another opportunity to visit the Shibuya area, we would be grateful if you would choose our Hotel again. Front Desk Nakamura

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• 2.50

  アレク3

  게시일: 2025. 2. 13.

  A bit disappointing

  This time it happened consecutively. - When I tried to enter the Room, the card key didn't work and had to be reissued. - I just wanted to go from the third floor to the first floor at checkout, but every time the elevator was full with people from the upper floors, and I had to let it pass six times. It's inconvenient that there's only one elevator. - In the Room, the screen didn't return to the APA Hotel, and even after calling the front desk and being told to wait 10 minutes, it didn't get fixed. I even asked the cleaning staff outside if the remote control was correct, and they said it was, but in the end, I couldn't connect to the wifi. The location is not bad, but there are issues with the service and infrastructure.

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스2
  • 식사3
  • 온천・목욕2
  • 만족도2

  • 2025. 2. 11.～
  • 1명 1개
  • [Non-Smoking Room] Single
  • 조식 포함

  시설에서의 답장

  Thank you for staying at APA Hotel〈Shibuya Dogenzakaue〉. However, we sincerely apologize for causing you discomfort in succession. Regarding the card key, maintenance was being conducted on the day, and we mistakenly handed you one that could not be used. We deeply apologize for this oversight. As for the elevator, we will ensure to respond flexibly, such as opening the emergency stairs in the future. We also apologize for the inconvenience caused by the wifi. We will work with the cleaning staff to improve and ensure this does not happen again. Thank you for posting your valuable feedback.

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