Mars Garden Hotel Hakata

Thank you very much for your wonderful hospitality.I stayed on a business trip to attend my junior colleague’s wedding.Since I had a compact car, securing parking was easy—perfect!The Facility was also clean and beautiful, which made me very happy.When I called because I was worried about the check-in time, you spoke to me so kindly.At check-in, you explained the Point Card program, and since I truly wanted to come again, I signed up.While waiting for the check-in process to be completed,I received a lovely surprise—birthday wishes that I’d almost forgotten at my age!As I thanked you with genuine happiness,you told me there is also a birthday-month gift as part of the Point Card event.Even though it was the day I joined, you handed it to me right away, and it made me smile and feel warmly happy.Thank you so much.On top of that, although you had promised to give me the Point Card when I signed up at check-in,I rushed out in a hurry to make it in time for the ceremony and couldn’t receive it then.Thank you very much for sending it to me afterward.I’m sorry for the postage cost as well.I will definitely plan to stay again.

Whenever I stay in Hakata, I always choose this Hotel.During my previous stay, I asked about the body serum, and this time it had been properly improved—thank you for your prompt response.I could really feel that you value guest feedback.Also, having a women-only room is the greatest reassurance for me. There are still not many Hotels with a dedicated women-only area, so it is extremely helpful.I would definitely like to continue staying here whenever I visit Hakata.