Hotel Route-Inn Hamamatsu Nishi Inter 투숙객 리뷰 및 후기

• 1.33

  heitaro

  게시일: 2026. 2. 25.

  Staff with no smiles or greetings

  Even though there were many staff members, there was no “good morning” greeting and no “thank you.” The older female staff in particular were intimidating. For some reason, the bathroom floor became soaked with water. Among the many Route Inn Hotels, this had the worst hospitality.

  • 객실 및 어메니티2
  • 시설・설비1
  • 접객・서비스1
  • 식사2
  • 온천・목욕1
  • 만족도1

  • 2026. 2. 23.～
  • 2명 1개
  • Twin Room (Non-Smoking)
  • 조식 포함

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• 4.83

  櫻さくらサクラ

  게시일: 2025. 11. 30.

  I had a relaxing stay.

  I stayed for one night and had a relaxing time. There is a convenience store nearby, and although it is an artificial Onsen, being able to stretch my legs in the bath helped relieve my fatigue. I will use this place again.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사4
  • 온천・목욕5
  • 만족도5

  • 2025. 11. 28.～
  • 1명 1개
  • Single Room (Non-Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for sharing your review with us. We are truly honored to hear that you enjoyed your stay, even though it was just for one night, and were able to relax during your time here. Additionally, we are delighted to read your kind words about the convenience of having a nearby convenience store and the artificial onsen where you could stretch out and relieve fatigue. It brings us great joy to know that our location and large bath facilities contributed to making your stay comfortable and refreshing. We sincerely appreciate your comment, "I will use this place again," and thank you deeply for your continued support. Thank you once again for taking the time out of your busy schedule to share such warm feedback. We will continue striving to provide an even more comfortable and satisfying experience during your next visit. We look forward to welcoming you back soon!

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• 4.33

  マサ1311

  게시일: 2025. 10. 28.

  I always stay here w...

  I always stay here when visiting Hamamatsu. It's conveniently located near the highway, with restaurants and convenience stores nearby. The Room is clean, the meals are delicious, and I can relax and stay comfortably. If I had to mention one downside... it would be the many spider webs in the surrounding trees. At night, it's hard to notice them, so I ended up getting tangled in the webs...

  • 객실 및 어메니티5
  • 시설・설비3
  • 접객・서비스5
  • 식사5
  • 온천・목욕4
  • 만족도4

  • 2025. 10. 26.～
  • 1명 1개
  • Single Room (Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you for always choosing our Hotel. We have read your kind words and valuable feedback with great appreciation. We are truly honored by your comments, such as "I always stay here when visiting Hamamatsu" and "The highway is nearby, there are restaurants and convenience stores close by, the Room is clean, the food is delicious, so I can relax and stay comfortably." Knowing that our Hotel provides a place where you can feel at ease and satisfied serves as a great motivation for all of us. However, we sincerely acknowledge your concern: "If I had to point out one downside... it would be the spider webs on the surrounding trees. At night they’re hard to notice, so I ended up getting tangled in them." We deeply regret any discomfort caused to you and apologize for any inconvenience this may have brought to your clothing. We sincerely apologize for not providing an entirely comfortable environment during your stay. Moving forward, we will strengthen cleaning and inspections around the Facility's exterior areas with particular attention to removing spider webs and maintaining the surrounding environment. We are committed to ensuring that guests can move around our Facility safely and comfortably. Thank you once again for taking time out of your busy schedule to share such valuable feedback with us. On your next visit, we will strive even harder to provide an even more pleasant stay experience. We look forward to welcoming you again soon!

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• 4.00

  玉村壮太

  게시일: 2025. 4. 28.

  Conveniently located near the highway interchange and popular restaurant chains.

  Conveniently located near the Hamamatsu Nishi Interchange, with several chain restaurants such as "Stamina Taro," "Hama Sushi," "Katsuya," "Washoku Sato," and Chinese cuisine within walking distance. The breakfast offerings were also highly satisfying.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사4
  • 온천・목욕4
  • 만족도4

  • 2025. 4. 26.～
  • 2명 1개
  • Twin Room (Non-Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for sharing your review with us. We are truly honored to hear that you were satisfied with the convenience during your stay. We are delighted that the location of our Hotel contributed positively to your travel and stay. Additionally, we greatly appreciate your kind words about our breakfast, mentioning it was "sufficiently satisfying." Our staff is thrilled to receive such praise. We continuously strive to provide delicious and satisfying breakfasts, and feedback like yours serves as a great encouragement for us moving forward. Your compliments serve as a significant motivation for improving our services further. Thank you once again for taking the time out of your busy schedule to share your valuable feedback. All of our staff will continue working hard to ensure an even more comfortable and satisfying stay in the future. We sincerely look forward to welcoming you back on your next visit.

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• 5.00

  ガラスの腰

  게시일: 2024. 10. 14.

  It was my first stay, but...

  During my trip to Shizuoka, I stayed at various accommodations, but this was my first time staying at a business hotel. The access from the highway and the surrounding facilities were excellent. I am grateful that the smoking room reservation I hadn't noticed during booking was confirmed at check-in and changed to a non-smoking room. Breakfast had many features typical of business hotels, such as catering to professionals, and with limited seating, it felt a bit rushed. Overall, I was satisfied with the service provided and would stay here again if given the opportunity. Thank you very much!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2024. 10. 12.～
  • 2명 1개
  • Twin Room (Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for sharing your review with us. We are truly honored that you chose our hotel for your first stay at a business hotel during your trip to Shizuoka. We are delighted to hear that our location was convenient for your travels, as reflected in your comment, "The access from the highway and the surrounding facilities were excellent." Additionally, we are pleased to know that you were satisfied with the change from a smoking room to a non-smoking room upon check-in despite having initially booked a smoking room. Providing a room that met your preferences and receiving such positive feedback is highly encouraging for all of our staff. On the other hand, we sincerely apologize for any inconvenience caused during breakfast due to limited seating and busyness, as noted in your comment about "the typical use by workers at business hotels and limited seating causing some rush." We deeply regret not being able to provide you with a more relaxing breakfast experience. We will earnestly review ways to alleviate congestion within the available space and implement measures to ensure guests can enjoy their meals comfortably. Your kind words, "Overall I am satisfied with the service provided, so I would like to stay again if there is an opportunity," bring great relief and joy to all of us here. Such feedback serves as significant motivation for improving our services further. Thank you once again for taking time out of your busy schedule to share this valuable feedback with us. All of our staff will continue striving diligently so that we can provide even more satisfying stays and attentive service in the future. We sincerely look forward to welcoming you back on your next visit to Shizuoka!

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