SAUNA VILLA ZEN 투숙객 리뷰 및 후기

(나가노현/나가노시) [전체 5개 객실]

규정된 리뷰 수에 도달하지 않아 시설 종합 점수가 표시되지 않습니다.

  • 1.00
    さよちん15

    Could you please clarify your request?

    No Meals Included for a family of five. There is a check-in area at the Hotel entrance, but it is so small that other guests cannot pass through when people are coming and going. Also, why are we required to enter the occupation of every guest? I want to know the reason. Isn’t this excessive collection of personal information? It was extremely unpleasant that it was mandatory. We selected Japanese guidance, but it was hard to understand what the foreign staff member—whose Japanese was halting—was saying, and the microphone quality was poor, so check-in took a long time. Although it is supposed to accommodate up to six people, the dining set is for four, and there are only four chairs and four beds. Furniture is placed where you would lay out futons, so you can’t lay them down unless you move the furniture. In the bathroom, the bathtub takes up too much space; there is no room to wash your body where the shower is installed. The floor was slippery as if it hadn’t been cleaned properly, and perhaps due to a clogged drain, the water did not drain quickly. Heat built up in the loft; even with the windows open and a fan running, the room temperature would not go down and we couldn’t sleep. When we contacted reception, we were told they could only provide an ice pillow. It seems they have been aware of this issue for some time but have not improved it. Even though this is Nagano, it’s unbelievable that in this extreme heat they can prepare nothing more than an ice pillow. This company clearly does not care about guests’ health. There was an unnatural hole in the dining wall—perhaps a TV used to be installed there. The phone has also been removed. Despite calling it a suite, there is only one TV. It’s installed in a bedroom, but from both the loft and from beds on the lower floor you can’t see it when lying down; overall it’s not relaxing at all and was disappointing. This is also my first time staying at such an unwelcoming Hotel. With no TV (and no clock), there’s no way to check the time when needed. A TV could serve as a clock substitute—but when getting ready to leave, you can’t see any TV from the dining area anyway, so you still can’t check what time it is. The courtyard takes up too much space and makes hallways narrow—not even wide enough for two people side by side—so carrying luggage was difficult. In our Room there were only two tables: one dining table for meals and one small desk in front of the TV area; there was absolutely nowhere to put luggage. Also, although it supposedly accommodates up to six people, there were only two chairs by that TV area—I couldn’t understand how six people are expected to watch together. We chose this place because other Reviews were good, but we felt deceived. We will never stay here again.

  • 5.00
    もものこ420

    Excellent Accommodation

    A private sauna in the room—what a luxury!!! This Hotel, newly built just last year, is stylish and pristine in every aspect, from the interior and exterior to the shared spaces! The welcome drink was sophisticated and satisfying. The sauna room can heat up to 110°C. It reaches 100°C in just 20-30 minutes after turning it on, and you can enjoy a perfect "löyly" session with added aroma. The cold plunge pool is ice-cold and absolutely refreshing!!! Simply flawless. I forgot something during my stay, but the staff's response and careful packaging were incredibly thoughtful. I will definitely stay here again!

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 4.00
    あんななこ

    Stayed for 2 nights.

    Everything is great, with no downsides. Zenkoji Temple is within walking distance. If you get tired, you can return to rest and head out again—it's perfect. It would be convenient to have a full-length mirror and a towel rack. I would love to stay here again!

  • 5.00
    すみのくら

    It was a thoroughly enjoyable stay.

    We stayed in a suite room to celebrate my sauna-loving partner's birthday. The room was incredibly clean and had such a fresh atmosphere that it made us want to stay longer. Above all, the sauna was absolutely amazing. There were three types of aroma options, all with pleasant scents, and the cold bath was perfectly chilled with a chiller running. The route to complete relaxation was flawless. You do need to turn on the sauna switch 1-2 hours before use to heat it up, so if you want a morning sauna session, waking up early is essential—but we had an incredibly luxurious time. The amenities used by Osaji were excellent—honestly, there’s nothing I could fault! We didn’t include meals this time but are looking forward to trying the BBQ next time. Salt, pepper, oil, detergent, and sponges are provided so there’s no need to bring those. The drinks in the fridge and at the entrance drink server were more than sufficient! We’d love to visit again!

    • Review Image
    • Review Image
    • Review Image
  • 4.80
    サッツー

    It was excellent!

    It was my first time in Nagano Prefecture, and I stayed alone for two nights and three days. I chose this accommodation because I love saunas, and both the room and sauna were excellent, allowing me to relax fully! If I had to mention something, the convenience store is far away, so I wish there was a water dispenser. Especially with the sauna available, having a water dispenser would be even better. I also felt that there were not enough towels. For those who use the sauna or bath multiple times, it might feel insufficient. I will definitely stay here again!

Yahoo!トラベル 사용자
리뷰 함께 보기

리뷰 수와 점수는 IKYU.com과 Yahoo!トラベル에 게시된 리뷰의 합산 값입니다.
이 페이지는 IKYU.com에 게시된 리뷰만 표시합니다.