Rakuten STAY VILLA Hakone Sengokuhara

We stayed here during Golden Week.Dinner was a sukiyaki set and breakfast was French toast, and to be honest, we didn’t have high expectations.Just in case, we bought some good sukiyaki beef at a nearby butcher, but the ingredients provided for both dinner and breakfast were excellent.However, we couldn’t find any clear information about what type of equipment was provided for making sukiyaki, so after searching for quite a while we contacted the staff. Even then, they didn’t know right away and said they would get back to us. In the end we were able to confirm the equipment type and how to use it, but it would be very helpful if this could be explained clearly somewhere.We only stayed one night this time, but we’d like to come back and stay longer.

We visited with our 1-year-old dog and family. The Onsen, bed, toilet, and room were very clean and had a fresh feel, which we were very satisfied with. We used a hot plate for grilling meat, but the burnt residue on the plate was noticeable. While it was usable, it tended to stick easily, which was a bit disappointing. Pets are not allowed on the second floor, so having a gate or barrier at the stairs would be helpful. The curtains seemed discolored—possibly mold? That crossed my mind. However, overall it was very good! We would love to stay again.