Yuuhi no Ie Dog Friendly Kyoto Shijo Omiya 투숙객 리뷰 및 후기

• 3.60

  Nicole43

  게시일: 2026. 1. 21.

  We strive to enhance education and services for our guests.

  I made a reservation as a surprise for my companion. When I called the accommodation just before arrival, there was silence without any introduction. I had to ask, "Is this Yuuhi no Accommodation?" and received a brief response, "Yes." I explained that it was a surprise for my companion and requested that procedures and the Accommodation Tax be handled by me as the reserver. Although staff came after check-in, when the bell rang and my companion answered, your male staff said, "A woman called earlier and seems to want to handle things directly." This caused concern for my companion who asked if I had made another call. It was very disappointing. Later, when asked about the Accommodation Tax payment of 1,000 yen, I handed over cash but was told there wasn’t enough change because it had been used earlier. My companion ended up paying instead out of concern. Wouldn’t it be better to prepare properly before check-in? Alternatively, you could say something like “We’ll prepare change by checkout.” From check-in onwards, we felt uncomfortable and couldn’t enjoy our stay fully despite the facility being clean and well-maintained.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스1
  • 식사－
  • 온천・목욕5
  • 만족도3

  • 2026. 1. 18.～
  • 2명 1개
  • Yuuhi House - Dog-Friendly Feel at home, even while traveling.
  • 식사 불포함

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• 3.83

  海苔旨し

  게시일: 2024. 11. 9.

  Comfortable

  The location is convenient for getting anywhere. We traveled by car with our dog this time, and it was great that there was parking available. It would be even better if temporary parking in front of the property was possible. The property was comfortable. The bath was clean, and the washbasin was easy to use. The ReFa hairdryer was particularly convenient. The stairs seemed slippery and were a bit scary, though. The food was delicious but ordinary. I was looking forward to the coffee at breakfast, but it was very disappointing that there was no milk. Overall, I think it is a comfortable property.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사3
  • 온천・목욕4
  • 만족도4

  • 2024. 11. 3.～
  • 2명 1개
  • Yuuhi no Ie - Dog Friendly - Like a home away from home.
  • 조식 및 석식 포함

  시설에서의 답장

  Dear Noriumashi, Thank you very much for staying at Yuhinoie. We also sincerely appreciate you sharing your feedback about your stay. We deeply apologize for forgetting to provide the coffee mill during breakfast. We are truly sorry for this oversight. Our staff will take extra care to ensure this does not happen again in the future. Despite the inconvenience caused, we are very grateful for your kind words regarding our location, parking, facilities, and amenities. Please do not hesitate to contact us when you are in the area again. We look forward to welcoming you back, Noriumashi.

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