Yutorelo Echigo Yuzawa 투숙객 리뷰 및 후기

(니가타현/南魚沼郡) [전체 23개 객실]
종합 점수
4.00
(15)
  • 객실 및 어메니티
    4.13
  • 시설・설비
    3.93
  • 접객・서비스
    4.00
  • 식사
    3.83
  • 온천・목욕
    4.27
  • 만족도
    3.80
  • 1.00
    エブリデイワイン

    Services below business hotel standards

    Used the no-meals Plan. I asked to borrow a wine opener, but was told they only have one in the entire property and it was already lent out, so they couldn’t provide it. They also clearly stated there wasn’t one in the restaurant either. Is that really possible?! They should go buy a spare immediately. There were four of us, so we planned to enjoy a spacious Room, but the Room smelled damp and musty. It put a damper on what should have been a fun trip and left us feeling uncomfortable. It says they offer a welcome service where guests can enjoy Niigata’s famous “Kaki no Tane,” but there were none at all. If you’re posting photos, shouldn’t you actually provide them? It’s such a shame because some things—like the welcome drink—show effort. I love Niigata, so this was disappointing.

Yahoo!トラベル 사용자
리뷰 함께 보기

리뷰 수와 점수는 IKYU.com과 Yahoo!トラベル에 게시된 리뷰의 합산 값입니다.
이 페이지는 IKYU.com에 게시된 리뷰만 표시합니다.