KAMENOI HOTEL OKUNIKKO 투숙객 리뷰 및 후기

(도치기현/닛코시) [전체 78개 객실]
종합 점수
4.04
(81)
  • 객실 및 어메니티
    3.89
  • 시설・설비
    3.74
  • 접객・서비스
    4.07
  • 식사
    3.90
  • 온천・목욕
    4.60
  • 만족도
    4.01
  • 5.00
    あおいおにぎり

    The ajillo was unbelievably delicious—I was genuinely surprised.

  • 3.50
    situmimi

    The front desk servi...

    The front desk service was acceptable. However, a tall male staff member spoke so quietly that I couldn’t hear any of the explanations. The food selection was extensive and very delicious. But with children, the 90-minute limit felt tight. We couldn’t relax. The room was smaller than expected. The meals were the only highlight, but if it’s just for the food, I didn’t feel it was worth going all the way there.

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  • 4.50
    mike9417

    Thank you very much.

    I thought my request might be difficult to accommodate, but you called me the day before and took care of it. Thank you very much.

  • 2.83
    ラソヤス

    Nothing!

    There are no amenities. The toilet has noticeable mold and gives a dirty impression. However, it was the first time in a while that I stayed at a Hotel with nothing provided.

  • 3.33
    元雨女の晴れ女

    Due to poor coordination among staff, housekeeping entered while I was asleep.

    I noted in my Reservation that I would prefer a quiet Room if possible, and I was happy that you assigned me a Room near the end of the top floor. However, at check-in I was asked whether I wanted housekeeping on the second day, and although I replied, “No, please just hang fresh towels on the door,” someone repeatedly knocked on my door while I was asleep. When I didn’t respond because I was half-asleep, they forcibly unlocked the door with a master key. It was extremely uncomfortable to think they might have entered if I hadn’t had the door guard engaged. Also, when paying for meals, I was asked whether I had the app. If there was a discount available, it would have been helpful to mention it then—I could have downloaded it on the spot. I also noticed peeling wallpaper in the Room; this seems like something that could be fixed easily with adhesive at minimal cost. If more attention were given to details like this, the stay would feel much more comfortable. If possible, I’d like to visit again in summer and hope for improvements going forward.

  • 4.50
    西ヤン

    The bath was excellent as mentioned in the reviews.

  • 3.17
    air13

    The Onsen is excellent.

    It was my first time in Oku-Nikko. I took the bus, but it still felt quite far from Nikko Station. The view of Lake Yunoko in front of the Hotel was nice, but since my Room was on the second floor, the view wasn’t that great. I was satisfied with the smooth, milky-white hot spring water and the open-air bath. Dinner was a typical buffet. The bonito sashimi had an unpleasant smell, and I felt it would be better not to serve it at all. The sushi was also disappointing—I regretted taking it. If you’re going to place it near the entrance like a main feature, I’d like to see better quality. The tamari pickles were much tastier by comparison. The dishes at what seemed like the counter area at the very back were delicious. Breakfast had a wide variety and was good. I didn’t have much appetite so I chose cereal, and having that option really helped. The Room was a standard-size Japanese-style room and perfectly sufficient, but noise from the hallway and upstairs carried quite a bit at night. I couldn’t sleep at all and had to rely on medication, which was disappointing. That said, it’s reasonably priced for Oku-Nikko, so if I stay in this area again, I’d consider it as an option.

  • 5.00
    tomozori

    Great.

    I stay here every time, and it’s always excellent. The bath and the Room are both outstanding.

  • 2.50
    元気トモちゃん

    I trusted the accomm...

    I trusted the accommodations introduced by IKYU, but the buffet was terrible! There were no unique dishes, and the limited variety was disappointing and shocking. Since I am picky with food, I usually choose accommodations with buffet dinners so I can enjoy a variety of dishes to my heart's content. However, here, there were very few dishes I wanted to eat—truly disappointing! The only positive point was that the Onsen was excellent!!

  • 3.33
    H Iちゃん

    The quality of the Onsen was excellent.

    The temperature was perfect, and I could relax and enjoy the Onsen comfortably.

  • 3.00
    Louis12

    Onsen is excellent.

    I stayed for one night and two days. Due to the impact of a sudden downpour, the lobby was crowded during check-in. The room had no shower, and the space was almost entirely occupied by two beds. The refrigerator was unpleasant due to either mold or stains from spilled drinks left by previous guests, indicating insufficient cleaning. At night, loud shouting and music played on speakers by a group of students at the nearby Lake Yuno could be heard in the room, making it difficult to relax. It seems neither Kamenoi Hotel nor nearby facilities address such disturbances. I expected a quiet stay but found it very stressful instead. The buffet area was narrow and challenging when crowded. However, the Onsen was excellent. Unfortunately, I would not consider returning again.

  • 4.67
    ぴくちぃ

    The food was delicious.

    The breakfast buffet offers a wide variety of options, so delicious that I ended up skipping lunch. I'll definitely visit again!

  • 4.00
    定年おやじ

    Sightseeing

    There are many attractions nearby, such as Nikko Toshogu Shrine, Kegon Falls, Ryuzu Falls, Yudaki Falls, and Senjogahara. The Onsen close to these spots was very convenient and the cloudy hot spring water was truly delightful.

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  • 2.33
    Gotohirosan

    We experienced a lon...

    We experienced a long wait at the reception. The meal we were looking forward to did not suit my taste. It was quite disappointing, especially since the bath was excellent.

  • 4.67
    R＆T

    A Wonderful Surprise

    When we mentioned in the Reservation that we were visiting to celebrate an anniversary, we were delighted to receive a surprise dessert plate during the latter part of dinner. It was truly touching. After a tiring day of mountain climbing, we felt rejuvenated by the warm hospitality, delicious meals, natural flowing Onsen, and a quiet Room with a stunning view. The value for money was exceptional and almost felt too good to be true. Thank you for making it such a memorable day!

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  • 5.00
    ミノキミ89

    The proximity to the lakeside was delightful.

    We arrived at the Hotel earlier than planned, but we were grateful to be guided to our Room slightly ahead of schedule. Additionally, the lakeside was easily accessible, allowing us to enjoy watching people fishing in the evening or listening to the gentle flow of a river into the lake, creating a serene and relaxing atmosphere. The dinner buffet offered a wide variety of dishes, so each family member could enjoy their favorite foods.

  • 3.00
    定吉417

    Relaxed by the scenery

    Located at a high altitude, the Hotel offers great views from the Room, with clouds feeling close and soothing as they drift by. I stayed during Golden Week, but I imagine the starry sky would be beautiful in summer. The Room, bath, and meals were average.

  • 4.00
    えこたび

    The view from the Room was great.

    I stayed for 4 nights during Golden Week. The restaurant had long lines, and there were no available lockers in the bathhouse changing room, so it felt a bit crowded. However, since there were relatively few foreign guests, I thought it might be a hidden gem. The meals were buffet-style, but the menu was the same every day, so it got a bit repetitive during a Multiple Night Stay. Still, considering the price and service provided, I found it very reasonable.

  • 5.00
    mazin

    Good Stays

    Based on advice from a relative who loves sulfur springs, I chose this area because they recommended Oku-Nikko. The Onsen was truly wonderful, and the sulfur smell especially enhanced the Onsen experience. The indoor bath was on the hotter side, while the open-air bath was more lukewarm. The meals were buffet-style, and since there were many families with children, I honestly didn't have high expectations for the food, but unexpectedly, there were many adult-oriented dishes that were delicious. I would like to visit again if I have the opportunity.

  • 3.33
    りかりり

    Snowy Onsen

    I was able to relax while enjoying the snowy view in the white hot spring. The meals were served in a buffet-style venue, and while they were filling, there were no simple menu options like udon or ramen for children.

  • 3.67
    ugjn

    The Onsen was great.

    It was nice to have a paid wine server in the Onsen and lobby, where you can enjoy several types of wine and sake. The road to the parking lot is bumpy and most of the parking area is unpaved, with puddles and holes. The drinking water in the guest room is only tap water. There is no shower in the room. The floor on the balcony side is peeling in places, and something that looks like feathers has fallen there, which I thought might be bird droppings. Other than that, it was neither good nor bad, and it matched the price.

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