Sotetsu Hotels The Splaisir Yokohama 투숙객 리뷰 및 후기

(가나가와현/요코하마시) [전체 221개 객실]
종합 점수
4.62
훌륭하다 (118)
  • 객실 및 어메니티
    4.65
  • 시설・설비
    4.69
  • 접객・서비스
    4.58
  • 식사
    4.64
  • 온천・목욕
    4.51
  • 만족도
    4.65
  • 4.83
    マメタん
    게시일: 2026. 11. 8.

    Stylish and well located

    The direct connection to Yokohama Station was convenient, and everything from the entrance and hallways to the room was stylish. The bed and bath were comfortable and easy to use, and the amenities were thoughtfully chosen with women in mind. The bakery opposite the entrance looked tempting, and the Japanese breakfast I chose was healthy and enjoyable. The staff kindly explained everything at check-in, and I could check out from my room. It was nice to avoid the crowds. The decorated tree was beautiful, too. I would definitely stay here again.

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  • 5.00
    os71os
    게시일: 2026. 11. 5.

    Another truly comfortable stay of about 10 days.

    Part of me hesitates to spread the word and make this hotel more popular, but the comfort it offers is too good not to share. I stayed for about 10 days again during a visit back to Japan. I was given the same room as on my stay about a year and a half ago, and the first thing that impressed me was how spotless it was, with no sign of wear. Thinking about how much effort it takes to maintain such standards day after day, month after month, and year after year, I felt a genuine warmth knowing that the entire staff must be working together as a team. Given its location in Yokohama, I imagine the hotel is welcoming more guests from overseas. There were plenty of guests coming and going during my stay, but I never felt any stress from check-in to check-out. As I mentioned in my previous review, despite being so close to such a major station, the walk to the hotel never feels hectic or crowded. Of all the hotels I have stayed at, this one has exceptionally easy access from the station! I sometimes use other hotels for short stays in the Yokohama area, but this hotel undoubtedly has the best location by far. (Personally, I find it very close to the Minato Mirai area and especially convenient for taking trains into Tokyo and elsewhere.) For details about the rooms and facilities, please refer to the booking sites and other guests’ reviews. The staff’s service and the unbeatable location are undoubtedly two of this hotel’s greatest strengths. I will definitely stay here again. Thank you, as always, for providing such a comfortable, relaxing place to spend my time.

  • 5.00
    れぎくん
    게시일: 2026. 11. 1.

    Conveniently connected directly to Yokohama Station

    This was my first stay at this Sotetsu hotel, located in a redeveloped area centered around the former elevated Tokyu Toyoko Line tracks. I was surprised that the entrance didn’t look like a hotel entrance, but it had a nice atmosphere. The facilities were good, and I had a comfortable stay. I would stay here again if I had the chance.

  • 3.20
    ウキモ
    게시일: 2026. 10. 27.

    The hotel was clean.

    The walking route from Yokohama Station is a little tricky, but the website had detailed directions with photos, so I found my way without getting lost. Check-in is self-service at a kiosk, but they stored my luggage when I arrived early, which was reassuring.

  • 5.00
    里風
    게시일: 2026. 10. 26.

    I always stay here whenever I visit Yokohama.

    Thank you for another lovely stay. The upgrade from a single to a double room made my stay very comfortable.

  • 5.00
    goffman
    게시일: 2026. 10. 23.

    We stayed in a Stand...

    We stayed in a Standard Twin room and were very pleased with how clean, well-maintained, and spacious it was. The separate shower area and bathtub, along with a separate toilet, made the bathroom very convenient to use. Breakfast was healthy and delicious, with a good selection of dishes. The City Bakery in the lobby served delicious coffee and cake, and the staff were very kind.

  • 4.83
    UTHじゅん
    게시일: 2026. 10. 12.

    Regular accommodation

    I have been staying here whenever I return to Japan since the hotel first opened. The staff are always polite and considerate toward guests, and I have never been disappointed with the customer service. The foreign housekeeping staff were also courteous and worked very hard. However, this time I noticed some deterioration of the facilities over the past few years: changes in color on the elevator doors and walls, large scratches, and—during a different stay—an unpleasant/lingering odor in the room, a worn mattress, and old pillows. Since other rooms had no odor, I believe I was simply assigned such a room by chance. When I reported it to the front desk, they promptly changed my room and pillows, which I truly appreciated. Overall, it is a very good hotel. For long stays especially, it is outstanding for access from the station, on-site laundry facilities, and cleanliness.

  • 5.00
    シバコ
    게시일: 2026. 10. 10.

    We stayed here for o...

    We stayed here for one night during our Yokohama and Kamakura trip. It’s conveniently located about a 5-minute walk from Yokohama Station, with plenty of restaurants and department stores nearby. We left our luggage before check-in and went sightseeing in Yokohama. Since the front desk is set further inside, it might be a little hard to find at first. We chose this hotel because we wanted a place with separate bath and toilet, and a recommended breakfast. For breakfast, you choose a main dish and the side dishes are buffet-style. You can pick from a variety of small plates. The room was spacious and very clean, and we could fill the tub with hot water and enjoy a relaxing soak. With its brown-toned interior, the room had a calm atmosphere that made it easy to unwind. The bakery in the lobby is highly recommended! Definitely give it a try—we even bought some to take home at check-out. We’d love to stay here again when we visit Yokohama. This was our first time using this travel site, and by using points we were able to stay at a great price. It’s an upscale hotel, and the quality absolutely lived up to expectations.

  • 4.33
    のるるんと
    게시일: 2026. 10. 6.

    Very satisfied.

    Amenities were provided in the room, and I noticed the “Plastic Smart” logo, which showed that measures are being taken. Breakfast was satisfying, but if possible, I would be even happier with a bit more variety for guests staying multiple nights.

  • 4.60
    らすぴょん
    게시일: 2026. 10. 1.

    One of my favorite hotels.

    Because it is still fairly new and conveniently located near the station, I like it and stayed again. The bathroom has a bathtub like you would have at home, so you can relax comfortably. I would like to stay here again when I visit Yokohama.

  • 3.83
    ねこたまん
    게시일: 2026. 9. 25.

    Still as comfortable as ever.

    This was my first return visit in two years. As always, the Room and amenities were clean and well stocked, and I had a very comfortable stay. I also enjoyed watching YouTube on the large TV in front of the bed. The bathroom has a separate washing area, so you can relax and take your time. Since you can get to Yokohama Station without getting wet in the rain, it was easy to head out casually. Breakfast was even better than last time, with more main-dish options and a wider selection overall. Being able to buy City Bakery bread is another big plus. Check-in is done via dedicated machines, and express check-out is available from the Room TV as well—very convenient.

  • 4.40
    タキベスト
    게시일: 2026. 9. 22.

    If you’re staying in Yokohama, you’ll definitely want to come back.

    Still new and clean. Every staff member we interacted with was wonderful. The Facility has a gym, which is great for trainees. There are almost no dining options on-site, but Yokohama Station is very close, so it shouldn’t be a problem. Amenities are minimal, so you may need to bring your own.

  • 4.00
    軽井沢マツ
    게시일: 2026. 9. 19.

    Everything is perfect.

    This was my first stay, and the Room was very comfortable and easy to use. I was also very satisfied with the Suju breakfast. This is a Hotel I will definitely return to.

  • 3.67
    ケイポップ
    게시일: 2026. 9. 12.

    Somewhat dissatisfied

    I can’t believe there’s no complimentary bottled water in the Room these days. It says the water is purified, but I don’t feel comfortable drinking it. Even most Business Hotels provide it, don’t they?

  • 4.80
    エイトマン/33
    게시일: 2026. 9. 7.

    It was a clean Room!

    My flight from Haneda the next day was in the morning, so I stayed the night before... I arrived late, so the entrance was a bit hard to find, but the Room was very clean and I was very satisfied... In the morning, when I tried to get coffee in front of the front desk... it was out of stock and only cocoa was available, which was disappointing... However, everything around the water facilities was very well maintained... I was extremely satisfied!!!

  • 5.00
    ちぴまう
    게시일: 2026. 8. 24.

    As it’s a new Hotel,...

    As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

  • 4.33
    shigezo travel
    게시일: 2026. 8. 23.

    A new and spotless Hotel.

    I stayed here for an errand in Minato Mirai. The location was excellent, and the property was new, functional, and very comfortable. However, as soon as I entered the Room, I noticed a spice-like smell. It stopped bothering me quickly, but perhaps it’s unavoidable since it’s a Room with a kitchen. I didn’t use the washing machine this time, but I’d like to stay here again when I visit for a longer stay. The breakfast rice and miso soup were very delicious.

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  • 5.00
    Yea
    게시일: 2026. 8. 13.

    Birthday Celebration

    This was my first stay. The Residence Twin room was very spacious, and the view was great—I could see the Skytree and the Shin-Yokohama area. The bathroom was also large and very comfortable, with a chair provided, which I really appreciated. It would have been nice to have a scale and some plastic wrap. I had a wonderful and relaxing three-night stay and was able to celebrate my birthday nicely. I was also very happy to receive a gift. Breakfast was delicious as well.\nNext time, I’d like to stay with my children too.

  • 4.83
    すえぼん
    게시일: 2026. 8. 2.

    A newly opened, beautiful Hotel

    It was very convenient, with access directly from the 2nd floor of NEWoMan Yokohama at Yokohama Station. The Hotel was new and clean, and the Room was very comfortable, so I had a great time with friends I hadn’t seen in a while. The bed was also very comfortable, and I slept soundly. I had breakfast at the Hotel the next morning and was very satisfied. Highly recommended for anyone looking for a Hotel near Yokohama Station.

  • 4.40
    ののあ
    게시일: 2026. 7. 30.

    The bath was great.

    I stayed here for a live show at K-Arena. The Room has a bathtub. The Room was spacious, and the bed was very comfortable. The bathroom was clean, and the bathtub was wide and luxurious. The amenities were more than sufficient. I thought it might be a bit of a splurge, but I had a stress-free stay, so I’m glad I chose this place. The convenience store felt a little far away. The station is close, there are many train lines, and it’s convenient for getting anywhere.

  • 5.00
    ハワイアン!
    게시일: 2026. 7. 25.

    Clean and conveniently located near the station.

    Although it is close to the station, I got a bit lost because I am not familiar with Yokohama. There is almost no reception; check-in is done via a self-service payment machine, but staff are nearby, so it feels reassuring. The stylish sofa seating in the front area was nice. You can enjoy bread from The City Bakery. The Room was clean and spacious for a Business Hotel. As it is a new Hotel, it felt very comfortable. I would like to stay again if I have the chance.

  • 5.00
    ふぁじまる
    게시일: 2026. 6. 26.

    When I informed them...

    When I informed them that my arrival might be delayed due to transportation disruptions, they communicated it properly, and even though it was late at night, they assisted me courteously, which was very helpful. I truly appreciated being able to check in smoothly after arriving tired.

  • 5.00
    夜ねこ
    게시일: 2026. 6. 17.

    It was a better Hotel than I expected!

    Made a same-day Reservation. It’s very conveniently located with direct access to Yokohama Station. The entrance, the lobby area you’d expect in a typical Hotel, and the reception were all very stylish. Also, since it’s in a building that anyone can enter, I appreciated that the elevator only operates with a Room key. The Room was very clean and practical. Breakfast wasn’t extravagant, but for Japanese-style breakfast you can choose the main dish, and there were plenty of small side dishes—overall very satisfying.

  • 5.00
    柊和
    게시일: 2026. 6. 15.

    It was a very clean ...

    It was a very clean and stylish Hotel conveniently located near the station. The bathroom and washbasin area were spacious and comfortable. The sofa was roomy enough for two people to sit and enjoy tea, and the bed was also very comfortable. Breakfast was delicious as well. I would love to stay here again when I visit Yokohama. The only slight disappointment was the view from the Room. Since we were in Yokohama, it would have been a perfect stay if the view had been better.

  • 4.50
    yukennoriko
    게시일: 2026. 6. 14.

    Repeat booking: Done

    I believe the Hotel itself is new, and the Room was also clean and comfortable. Also, breakfast was served at Suju Dining, a well-known Japanese restaurant: you choose and order one main dish, and then you can enjoy as many side dishes in small bowls as you like. Everything tasted excellent. When I stay in Yokohama again, I would like to use this Hotel again.

  • 5.00
    小平のてるちゃん
    게시일: 2026. 6. 14.

    Simple, but all the essential services are provided.

    Although it is on the west exit side, the location is convenient and close to Yokohama Station. There was no excessive attention, but all necessary services were provided. It felt like seeing a “new era Hotel” designed to cope with future labor shortages. My Room was on the 10th floor on the east side (Yokohama Station side), and I did not notice any outside noise. Instead, I could see a beautiful sunrise, and at night I even saw large fireworks—perhaps there was a port festival. What I liked most about the Room was that the bathroom had a washing area and a bathing chair. Since we stayed 2 nights and 3 days, we requested: “We don’t want staff to enter the Room, but we would like towels and pajamas replaced.” In that case, if we left the items to be replaced next to the door, they put fresh ones in a bag and hung it on the doorknob. Meals were available in the dining area with both Japanese and Western options, and there was also a bakery next door where you could buy bread and sandwiches. The croissants in particular were delicious. There were also various restaurants on the 2nd floor of the same building, so there were plenty of dining choices. Because we couldn’t go outside due to a typhoon, this was very helpful. Checkout was completed instantly by inserting all Room keys provided for our party into a terminal. They also helped us send luggage by courier service quickly as well. Both check-in and checkout were smooth with no waiting time. It made me feel that before opening this Hotel, they thoroughly thought through what “future Hotel services” should be like for this new style of Hotel.

  • 4.80
    国道508
    게시일: 2026. 6. 2.

    Comfortable Hotel Near Yokohama Station

    1. Convenient location: you can reach it from Yokohama Station without getting wet (the route may be a little hard to find at first). You can be on the train within 5 minutes of leaving your Room. 2. The lobby is stylish, and the Room is clean—coming back always lifts your mood. 3. Microwaves are available on every floor, and some floors also have coin laundry facilities—very convenient. You can even check availability on the TV! 4. Corner Rooms offer a city-like view through a full wall of windows, with cars on the expressway and passing trains. 5. The Room is cleaned every night of your stay. Overall, this is a Hotel I’d like to use again.

  • 5.00
    Karmit
    게시일: 2026. 5. 11.

    It was conveniently located, clean, and comfortable to stay in.

    About a 5-minute walk from Yokohama Station, and the route felt safe, so I could get around with peace of mind even at night. There is also a supermarket nearby, which is very convenient. The Hotel was very clean and comfortable. The tap water is filtered, so there was no need to worry about drinking water. The bedding was comfortable and didn’t cause any back pain. The gym was also clean, making the stay very pleasant. Considering the price, it’s an excellent Hotel. The only inconvenience for someone old-fashioned like me was that cash payments were not accepted. I would definitely like to stay here again when I visit Yokohama.

  • 5.00
    ((&--ゆうこ--&))
    게시일: 2026. 5. 9.

    A Hotel you’ll want to stay at again.

    I believe this Hotel opened around June 2024. Getting there from Yokohama Station’s North West Exit is a bit tricky, but once you come up to street level it’s easy to find. Just head toward the tall building, The Yokohama Front Tower, and you’ll arrive. The Hotel itself is new, and the Room was spotless and very clean. The sofa wasn’t sagging at all (in a good way) and felt as comfortable as brand new. I do staycations regularly, and this was the best sleep I’ve had at a Hotel in years. The bed was incredibly comfortable, and the night view around Yokohama Station from the window was beautiful. I didn’t even watch TV or videos—I just relaxed while listening to healing music. Another plus was that it wasn’t noisy despite being close to the station, and I barely noticed any sound from outside or neighboring rooms. Nothing bothered me, and I didn’t feel anything was lacking. I spoke with the staff at check-in/out and when borrowing rental items, and everyone was very pleasant with wonderful smiles. After checkout, I enjoyed a delicious iced café latte at The City Bakery on the lobby floor and relaxed there as well. By the way, Hotel guests seem to get a discount at this café—just show your key card, so it’s best to go before returning it after checkout. It was so comfortable that I already made another Reservation for next time.

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  • 4.83
    フーフー
    게시일: 2026. 5. 9.

    Yokohama Trip

    The Hotel is conveniently located near the station. Security was well managed, and the Room was new and clean. We chose the breakfast plan; the portion size was just right for older guests, and it was delicious. It would be nice to have one more face towel per person.

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