KIARA Resort & Spa Lake Hamana 투숙객 리뷰 및 후기

• 4.67

  うなぎ好きです

  게시일: 2026. 9. 6.

  The Room was beautif...

  The Room was beautifully designed, and I felt excited the moment I stepped inside. The balcony was also spacious, making my stay very comfortable. I was satisfied with the meals and appreciated the staff’s thoughtful service. It was great that I could enjoy drinks in the lounge as well. I tried to prepare in advance by watching videos, but there wasn’t much information available, so I think it would be helpful to post more introduction videos online.

  • 객실 및 어메니티5
  • 시설・설비4
  • 접객・서비스5
  • 식사5
  • 온천・목욕4
  • 만족도5

  • 2026. 8. 27.～
  • 3명 1개
  • [KIARA] Deluxe Room (Sleeps 4)
  • 조식 및 석식 포함

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• 4.83

  もふもふのはは

  게시일: 2026. 8. 19.

  It was a calm Hotel.

  The Hotel’s interior and Rooms are luxurious and refined, yet the staff were friendly and approachable without feeling overly formal. The meals offered a Japanese-Western fusion, carefully prepared and pleasantly tasty. The spa features a carbonated bath and a mist sauna, and it also includes tickets to Manyo no Hana in the neighboring Facility (I didn’t go to Manyo), so there’s plenty to enjoy. The only slight disappointment was that the Room toilet was inside the bathroom. Otherwise, it was a great Hotel overall.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2026. 8. 16.～
  • 3명 1개
  • [KIARA] Superior Room
  • 조식 및 석식 포함

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• 1.50

  kotsumekawauso

  게시일: 2026. 5. 9.

  Maybe it’s because I’m not a member.

  • 객실 및 어메니티2
  • 시설・설비2
  • 접객・서비스1
  • 식사1
  • 온천・목욕2
  • 만족도1

  • 2026. 4. 25.～
  • 2명 1개
  • [KIARA] Deluxe Room (Sleeps 4)
  • 조식 및 석식 포함

  시설에서의 답장

  Thank you very much for staying at KIARA Resort & Spa Lake Hamana. We also sincerely appreciate you taking the time to share your honest feedback. We take seriously that, during your stay, we were unable to meet your expectations in terms of dining as well as our hospitality and service, and that this left you feeling disappointed. Regardless of whether we are a members-only property, we believe it is essential that every guest who stays with us can spend their time comfortably. We will share your feedback with our staff and thoroughly review our hospitality, cuisine, Facility environment, and overall service. Thank you again for your valuable feedback.

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• 4.17

  あきくん１０３０

  게시일: 2026. 3. 9.

  I was able to relax and take my time.

  The Onsen baths were a bit far, but the Shuttle Service was very helpful. It would be even better if the Facility offered massages and spa treatments.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사5
  • 온천・목욕4
  • 만족도4

  • 2026. 3. 7.～
  • 2명 1개
  • [KIARA] Superior Room
  • 조식 및 석식 포함

  시설에서의 답장

  Thank you very much for staying at KIARA Resort & Spa Hamanako. We also sincerely appreciate you taking the time to post a Review. We were delighted to read that you were able to relax and enjoy the Onsen and baths. We are also pleased that our Shuttle Service was helpful. Thank you for your valuable feedback regarding massages and spa treatments. We will use your comments as a reference as we continue improving our Facility so that all guests can enjoy an even more comfortable stay. Thank you again for your kind words and valuable feedback. KIARA Resort & Spa Hamanako Front Desk

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