Four Points by Sheraton Nagoya, Chubu International Airport (Marriott Group) 투숙객 리뷰 및 후기

(아이치현/센트레아) [전체 319개 객실]
종합 점수
4.14
(10)
  • 객실 및 어메니티
    3.80
  • 시설・설비
    4.20
  • 접객・서비스
    4.10
  • 식사
    4.44
  • 온천・목욕
    4.10
  • 만족도
    4.20
4.67
のりのりNR

I want to repeat.

The stay was smooth and without any issues, which was great. While it may seem normal to have no problems during a stay, there are accommodations where the staff's behavior can leave a lasting negative impression or even make you hesitant to recall the experience. Some places, despite being for special occasions, can create unpleasant memories. For instance, I’ve had such experiences at two ultra-luxury hotels in Kyoto—one along the Kamo River and another newly opened on a hill in Higashiyama—both charging several times more than Four Points. The former incident happened four years ago but still lingers in my mind. That said, Four Points provided clean guest rooms and facilities with no inconvenience or missing items. The ocean view was lovely, and I personally enjoyed the scent of the bath amenities in the room. The shower water pressure was also satisfactory. Breakfast offered a wide variety of delicious options. While none of the staff delivered particularly memorable service, they left no bad impressions either; greetings were polite and consistent. This is an ordinary hotel with no issues whatsoever—but achieving this level of "ordinary" is surprisingly difficult for many accommodations to accomplish. Considering that Four Points offers such a seamless experience at a much lower cost than those luxury hotels in Kyoto, it stands out as an exceptional accommodation option. I would love to stay here again if given the opportunity!

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스4
  • 식사5
  • 온천・목욕5
  • 만족도5
  • 2024. 12. 23.~
  • 2명 1개
  • Premium King [Non-Smoking] <Ocean View>
  • 조식 포함

시설에서의 답장

Thank you for choosing Four Points by Sheraton Nagoya, Chubu International Airport. We also sincerely appreciate your kind comments despite your busy schedule. As you mentioned, we are constantly reminded of the challenges in providing "consistent service." Therefore, we strive to ensure a comfortable stay and personalized hospitality for each guest. Your feedback will serve as encouragement for us to further enhance our services and ensure satisfaction for all our guests. We would be delighted to welcome you again at Four Points by Sheraton Nagoya in the future. Our entire team looks forward to serving you again soon.

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